I had a very difficult experience recently in helping some clients lease. We were first in line in a hot market, we had approval for acceptance of a dog, the local managment company had our applications, app fees and deposite check. The applications were a slam dunk as to qualifing. The lease company held up our application, did not run credit report, got a back up and then went with the back up, explaining that the other application did not have a dog.
My clients were on a quick timeline and needed a two week move in so you can imagine how difficult it was to drive back 20 miles to pick up the apps, fees and deposite, find a new property, get those apps, fees, and deposit check re-made and turned into the new leasing company. Good news is we were able to find a nice property and get my clients taken care of over the next couple of days.
I am now doing research on the property managment company BEFORE I take my clients to view a property. In Austin be ware of PRIME PROPERTIES.
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