With only three homes to show today, I phoned the appointment numbers yesterday to get the showings scheduled and was ready by noon for today's tour...
All I lacked were the appointment confirmations from the listing agents on all three homes:
Agent #1: FINALLY, after much encouragement and THREE voice mails from me, decided that they would be able to break away from 'company' long enough to run over to the first property to let me in. "I don't have any Supra lockboxes, so I have to meet you there...YOU need to be on time because I have company and can't be away too long."
Agent #2: "Are you the one that called me on Christmas Eve to look at the house?" NO, I called yesterday to give a 24-hour notice. "Oh, I will have to meet you there because my clients don't trust real estate agents and require me to be present for the showings!"
Agent #3: After carrying on a conversation with children screaming in the background and having to repeat ourselves numerous times, she said, "I haven't put a lockbox on the door yet so, I'll have to meet you there and let you in. Are your clients REALLY interested? I'm just asking because I need to make a stop at Walmart on my way back home and then..." Unfortunately, YES they're interested but, I REALLY do hope that they don't want to buy this home; I don't want to have to deal with YOU and your screaming children for an entire transaction!!
Home #1: Clutter nearly jumped out at us when we opened the door! Amazing how the LA didn't even notice the mess--even after my clients made a comment wondering whether they were expecting us or not!
Home #2: Agent present for what? A VACANT HOUSE--for Pete's sake! The home had dead bugs all around and the photos looked NOTHING like the home; previously staged, the owner's had moved the furnishings out and had not even vaccumed up the debris and dead bugs.
Home #3: This home was almost what they were looking for--oh, great! I hope they decide to keep on looking though!
SELLERS: Do you really want an agent who:
1. Does not return phone calls?
2. Does not properly assist you in staging and preparing your home for showings? I've run a vaccum cleaner MANY times in preparation for a showing!
3. Cannot afford a showing (call) service?
4. Cannot afford a LOCKBOX?
5. Doesn't explain to you the REALTOR® Code of Ethics--what, exactly are we going to steal from a vacant home?
6. Simply is not PROFESSIONAL?
I am so frustrated with myself for not previewing these properties prior to taking my clients to see them. I don't always preview homes under $300K but, I think I may randomly do this from now on! This day and time, I would NEVER ignore a call from a buyer's agent or return a phone call!
Lastly, I will say that each of these listings were held by firms that I've never heard of--all discount firms!
You get what you pay for...
Debe in Charlotte, NC
Debe- How embarrassing for our profession. Agents like that have no business with a license. That really irks me.