Everyone's An Expert These Days

When I sit down with my clients, I state right up front - "Either get your parents, friends, family, and everyone else involved NOW or NEVER." I am very strict about it. And here's why... Everyone thinks they're an expert in real estate. It doesn't matter if they don't even OWN their own home or if they bought their house fifteen years ago... everyone seems to know about real estate better than I do.

I don't go to the dentist and tell her how to drill  my cavity. I don't go to my accountant and tell them what the latest tax laws are. Client's shouldn't hire me to tell me how to do my job either! Otherwise, there's no need to hire me.

It is my experience that when I take a buyer out and we see, say 15-20 places and the buyer decides on one or two places, and then the parents are invited to see the homes, the buyer never buys ANYTHING! Nothing is going to be good enough for their kids. Parents are so distrusting of Realtors. They think that we're out to "Make a Sale" or we're just out for the commission. That's why I tell my clients "I don't make a living selling you a house. I make a living by exceeding your expectations in the negotiations, the service, the follow up, and the relationship so that you are delighted and refer me to your friends and family and then use me to sell and buy another home."

If all I cared about was selling one house, I'd be in a lot of trouble.

Back to my original concept. There is no way that people who don't do this for a living can be as up-to-date on the market as a professional realtor is. There is no way that they can as expertly negotiate a contract. There is no way they can do as much as a professional realtor does to sell a home. It is just a fact. There is too much information that needs to be scrubbed. There is too many details that need to be looked after.

Just remember, it's easy to be a Monday Morning Quarterback, or an armchair Quarterback... but you have no idea what it's like for real unless you are living and breathing football right there on the field every week. Just like people don't really understand real estate unless they live and breathe it every day.

Until next time,

 

11 Comments on Everyone's An Expert These Days

My father apologized to me years after nixing a home that I loved.  I recall the issue - electric outlets needed a ground.  So did the condo I eventually bought.  Course I have a wonderful family which I might not have had if I had bought "that" house....

12/29/2007 10:13 AM by Judi Glamb, Associate Broker, ABR (Coldwell Banker Hearthside)


Good advice and good points.  I've had similar situations trying to please parents as well.  I showed the property once to clients, then they brought mom and dad back to see the house, and then it was more difficult to sell after that.  Trying to convince an audience the second time around is much more difficult.

Thanks

 

 

12/29/2007 10:25 AM by Jon Miller (United Country-Marshland Realty)


Good advice and good points.  I've had similar situations trying to please parents as well.  I showed the property once to clients, then they brought mom and dad back to see the house, and then it was more difficult to sell after that.  Trying to convince an audience the second time around is much more difficult.

Thanks

 

 

12/29/2007 10:25 AM by Jon Miller (United Country-Marshland Realty)


I think it is funny when I am out and get in a conversation about what I do for a living.  It is like the flood gates open and people tell me where the real estate market is and where it's going.

Thanks for the post.

 

12/29/2007 10:29 AM by Joey Remondino Broker, GRI, E-Pro (StoneHouse Realty Inc)


Bryce, Great blog!!! I have worked in markets where the entire extended family was going to be making the decision so I learned a long time ago to get everyone involved at the start!!

12/29/2007 10:30 AM by Jo Soss | Bremerton WA Real Estate (Skyline Properties, Inc.)


AMEN!  I work with many first time buyers and they are almost always dependent on parents, siblings, close friends and co-workers to give them the nod of approval.  It's like they don't trust their own decision.  

My first meeting/conversation with my buyers is this:  I am the one that is representing you.  I am the one that will deal with the seller's counter offers and I am the one that will spend hours and hours working this all out so that you can rest easy.  Please don't try to muddy the waters with input from others that are not in the industry.  If you have questions, please call me right away.  Please don't call all your friends first and then expect me to make sense out of their answers.  I work for you - not them.  All I ask is that you let me do my job - and do it properly without the distractions of others.

 

12/29/2007 10:48 AM by Carol Smith, ReMax Preferred, REALTORĀ®, Toledo, OH (www.calltoledohome.com)


Everyone is an expert but we do have to realize some will seek "approval" from dad, mom, etc.

12/29/2007 10:51 AM by Gary Waters - Real Estate Agent Viera Suntree (Century 21 Baytree Realty www.moving2brevard.com)


Bryce, Excellent post! Buyer's are becoming more educated in the Real-estate field with the help of forums such as Active Rain. Plus, many professionals provide the much needed educational structure of the real-estate process on their websites. But when it all boils down, the human factor of a Real-estate Professional is still second to none.

12/29/2007 10:56 AM by Duane Marlink, Rate A Home (Rate A Home)


Bryce, you said it very well.  I don't understand why there is such little respect for agents and their knowledge. 

12/29/2007 11:05 AM by Peggy K - Illinois Virtual Tour Provider and Real Estate Photographer (Grand Property Virtual Tours)


Good tips for dealing with that extended family and friends, that try to help your client. I try to win them over and let them know that I would be happy to assist them in purchasing a new home.

12/29/2007 04:03 PM by Frances C. Rokicki, Broker~Mentor (Fran Rokicki Realty, LLC)


Bryce

 

We call it the kiss of death when mom and dad want to come along.... after all, they bought their very first house on 5 acres and it was 2200 sq. feet with a 3 car garage, pool and bought it for 25,000.

Thanks for the post.

12/30/2007 07:45 PM by Sterling, Illinois Real Estate- Brian Corwell (RE/MAX Sauk Valley)


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Real Estate Agent: Bryce Fuller (RE/MAX North)
Bryce Fuller
Northbrook, IL
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RE/MAX North

Office Phone: (847) 272-7070 Ext.: 6788
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This Blog is filled with my observations, opinions and ramblings about real estate and home sales in general and in the Northbrook, Glenview, and Deerfield areas specifically. Thanks for reading! Oh, by the way, I'm never too busy for any of my reader's personal referrals!

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