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New Referral Source * FORMER TENANTS! I better establish a TENANT/CLIENT discount!

By
Property Manager with Gibson Management Group, Ltd.

I received an e-mail yesterday from a former tenant who bought a home 3 years ago.  They have gotten their job "offer of a lifetime" and need to leave the area.

Click on Photo to Enlarge

In his e-mail he says..."My wife and I rented a property from you in 2008 and had a VERY good experience".

He gave me the address of their property and the developer/builder is still building out the project so the option of selling the property would be at a loss.

I sent him a return e-mail with a rental range and he immediately responded that that range would WORK FOR THEM.

I'm going to do a property presentation to them on Tuesday afternoon and I have already downloaded the builder's floor plans for the property from the original MLS listing.

This happend twice last year and I guess I better establish a TENANT/Client discount management program for these clients.

I L♥VE it when a plan comes together for former tenants so they do not have to sacrifice the value of their home for their "dream job".

Posted by

Wallace S. Gibson is a Certified Property Manager with over 50 years of property management experience and expertise.  She maintains a specialized property management business in Central Virginia serving Albemarle, Greene, Fluvanna and Louisa counties  

LandlordWhisperer

View our available Charlottesville, Albemarle and Lake Monticello rental homes online with photos and floor plans

"...to be a Virginian, either by Birth, Marriage, Adoption, or even on one's Mother's side, is an Introduction to any State in the Union, a Passport to any Foreign Country, and a Benediction from the Almighty God...." Anonymous

 

Comments (8)

Donald Reich
Madison Specs - New Rochelle, NY
Cost Segregation Specialist

That's GREAT! Repeat business is a sign that you are doing something right. Keep up the good work!

Apr 29, 2012 08:57 PM
Frank Laisch
Orlando, FL
"The Insurance Guy"

Wallace, That is so Great when people come back, It says a lot about you & your service! Congrats!!

Apr 29, 2012 09:05 PM
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

I take this as the HIGHEST compliment to my services and professionalism....they already KNOW I will take care of their property and service the residents' needs!

Apr 29, 2012 09:11 PM
Conrad Allen
Re/Max Professional Associates - Webster, MA
Webster, Ma, Realtor

Hi Wallace.  Years in the business do result in referrals for the good agents.  Congratulations.

Apr 29, 2012 09:39 PM
Cathy Criado
Criado Realty - San Antonio, TX
Making Real Estate Profitable

Hi Wallace - That's what happens when you provide great service. Happy Monday!

Apr 29, 2012 09:51 PM
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

They KNOW I take care of my properties and have the resources to keep their new home in top condition at a reasonable cost!

Apr 29, 2012 10:15 PM
Michelle Francis
Tim Francis Realty LLC - Atlanta, GA
Realtor, Buckhead Atlanta Homes for Sale & Lease

Walace,

You go girl!  I love referrals - just got a call today - not a former tenant, but a nice lady who can't sell her home.  My name  kept coming up as THE person to call for the area.  Love it. 

All the best, Michelle

Apr 30, 2012 02:50 AM
David Burrows
Classic Realty - Fairfax, VA
No Pressure, Just Seriously Devoted to Real Estate

Good service truly pays off. I'm glad you shared the post.

Apr 30, 2012 08:35 PM