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How to Prove Gas Fireplace Logs are in Good Working Condition

Reblogger Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Real Estate Broker/Owner with Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside

"Why do I need an agent? I have the internet!"
Think again ...

Yes, information is available on the computer but PERSONAL SERVICE isn't available on the computer, is it? 
If your Listing Agent was Tammie and you had an issue arise - you would be in great hands. What a wonderful example to all of us!

Yellow star Atlanta Metro ODAT Realty CDPE Advanced Buckhead Atlanta GACongratulations Tammie and able first class assistant - Tom!

Have a happy day -
Lynn

Original content by Tammie White, Broker

How to Prove Gas Fireplace Logs are in Good Working Condition

Several months ago, I had a listing that had a Temco Ventless Fireplace. The fireplace had once been connected to an exterior propane tank. However, the seller had disconnected and removed the tank several years ago.

fireplace logsThe buyer wanted to test the fireplace logs during the home inspection but since it was no longer connected to propane, I suggested the home inspector bring a 20-lb propane tank with him to test the fireplace logs. Unfortunately, the inspector discovered that the gas line didn't have a flange to connect to the portable propane tank. So, the buyer made it a condition of the home inspection that either we prove that the fireplace logs worked or replaced them.

My seller decided to call the propane company to have them come out. They tell her they can do it but it will be a week and cost her $250. Not only did the cost seem excessive, if the unit didn't work, the propane company wasn't going to be able to tell us what was wrong with the gas logs.

There had to be a way to prove these gas fireplace logs were working.

First, I get the name of the fireplace manufacturer from my seller. Then, I Googled the company name and find out they were located in Manchester TN. I called there and find they were no longer in business. Once again, I Googled fireplace centers in Franklin TN and Nashville Fireplace popped up. I called Nashville Fireplace and explained the situation. They can help us but can't get out to the seller's house for a week. We were scheduled to close in five days. So I asked if there was anyway to get the gas logs to him? Yes, just use a crescent wrench to remove them.

My husband, Tom, and I jumped into the car and drove to the seller's house (she was an elderly woman and had no one to do it for her). He was able to disconnect the gas logs in just minutes. We then head over to Nashville Fireplace.

Ken Fargason Nashville FireplaceThe gas logs hadn't been used in five years, so Ken Fargason gave them a good cleaning. He lit the pilot light and turned on the logs. They lit up in seconds.

Ken tested the gas logs on all four settings. Everything was in good working condition. He provided me with written verification and a photo of the working logs. The best part--it only cost $57.

Crisis averted.

The point of this post...things come up. Problems occur. Make sure you have a real estate agent who has the ability to problem solve. It would have been a shame for this seller to miss out on the possibility of selling her home because her agent wasn't creative enough to get the problem solved. 

 

P. S. If you are looking for a real estate agent who has the necessary skills to problem solve, contact Tammie White today at (615) 495-0752.

This is a submission to the Creative Solutions that Saved the Deal Contest.

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Tammie White, Realtor® in Franklin TN
Cell Phone: (615)495-0752

This posting and the contents written here are the intellectual property and opinions of Tammie White of Benchmark Realty LLC. Providing real estate services to clients in Franklin, Brentwood, Nolensville, Thompsons Station, Spring Hill, Fairview, Leipers Fork, Nashville and the whole Middle TN area.

 

 

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Erv Fleishman
Realty Associates - Boca Raton, FL
Luxury Prop Specialist Realty Associates

Very good work. However, it points out the issue that often comes up.... they are buying a home not fireplace logs. Too many deals go down in flames for the wrong reasons.

May 02, 2012 01:01 PM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Dear Erv -

Of course, the main point for me is Tammie's excellent example but ...

So true! How many stories are there about sales lost over $100 curtains or even a $1000 refrigerator? Important to keep focus on the large picture.

Have a happy day -

Lynn

May 02, 2012 01:10 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Lynn, thanks so much for the re-blog. I agree with Erv. Buyers sometimes lose sight of what's really important in a home purchase. But this seller needed to get her home sold. I didn't want anything to squash the deal for her. Thanks for your kind email the other day. It really made my very hectic day.

May 02, 2012 01:26 PM
Jay Markanich
Jay Markanich Real Estate Inspections, LLC - Bristow, VA
Home Inspector - servicing all Northern Virginia

It can be amazing what things can blow up a sale.  I wonder how much a new set of ceramic logs would have cost just by themselves!

May 02, 2012 07:53 PM
Curtis Van Carter
Better Homes & Gardens Wine Country Group - Yountville, CA
Your Napa Valley Broker Extraordinaire

Lynn

Thanks for reposting this interesting read, cheers cvc

May 03, 2012 04:01 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Great post highlighting a special member. Going that extra mile is what makes Tammie the agent to use in Tennesee.

Margaret

May 04, 2012 12:24 PM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

TAMMIE - My pleasure - I always learn a lot from you!
JAY - That would have been another approach!
CURTIS - Glad you enjoyed this post.
MARGARET - Thanks for stopping by!

Have a happy day -
Lynn 

May 04, 2012 12:52 PM