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Creative Solutions To Save The Deal ~ A Testimonial

By
Real Estate Agent with The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803

We guess this says it all. It's a testimonial we received from our clients and thought it really speaks to Creative Solutions To Save The Deal.

"We want to thank Larry & Sheila. We believe that these two professional Realtors would have been the only ones who couldLong Island Real Estate have held our very difficult deal together. We believe no other Agents could have negotiated this offer to a completed sale.
 
This was an Estate sale and the family member who was representing the sale was out of the country. Negotiations became a complex matter. We wanted this house but the seller didn't really care if he sold it or not. He didn't need the money and took his time making decisions and returning phone calls, texts and emails. We on the other hand really wanted this house and thought it would be the perfect place to call home.  But we needed to move quickly. Our house was sold and the other family buying our house wanted to move fast too.
 
We were going to give up and look for someplace to maybe rent because we didn't want to lose the sale on our house. But we didn't have to because Larry and Sheila were there for us.
 
It became difficult to reach the seller and the seller's attorney didn't seem to care either. Larry and Sheila didn't give up. They were vigilant in getting this deal done for us and made phone call after phone call to get us this house. They were in touch with the seller many times and they were persistent in talking with the attorney. They arranged for all the documents to be signed, the inspections to be made, getting repairmen to fix some necessary last minute details like the heat and air conditioner and electrical problems. And then there was the alarm that went off in the middle of the night that Larry went to check out. They went back and forth to the house to meet all the repairmen at all hours of the day and night. And then there was the break-in during this time so they had to deal with the visits from the insurance company, the police and locksmith! All the while they kept us completely in the loop during the whole process.
 
We must add that we met Larry And Sheila after an unsatisfactory experience with another agent. What a difference!  They both certainly fulfilled all our expectations and more. They were  professional and fun and a pleasure to deal with and in the end, they made this difficult task a pleasant experience and we got the house that we almost gave up on because of them"  Ricki & Tim
 
We weren't sure if this deal was actually going to happen for our clients, but through diligence we made it through another Real Estate journey!
 
Lawrence & Sheila Agranoff
Cell: 631-805-4400 
 
 
 
 
Posted by

                                                    Sheila & Larry Agranoff

Your Referrals And Testimonials Are

Very Much Appreciated! 

Join us on Instagram

 https://www.instagram.com/longislandrealtors/

                                                                Cell: 631-805-4400
                                                             We Welcome Your Call
 
 
 
Lawrence "Larry" & Sheila Agranoff are more than just Real Estate Agents. To attain the designation of REALTORS®, we have proven to be more knowledgeable & experienced, above and beyond the average requirements. Being part of the network referred to as REALTORS®, you can be sure we will cater to your Real Estate needs with superior professional practices.
 
If your home is listed with another broker, this is not a solicitation of property. This does not suggest broker has property currently available. Reproduction of text/images contained herein without the express written consent of the authors is strictly prohibited. Sale May Be Subject To Term & Conditions of An Offering Plan. Disclaimer: While information is believed to be accurate it's represented subject to errors, omissions, changes or reliance on information & must be verified by prospective consumer. The authors disclaim liability for any damages/losses, direct or indirect resulting from anything contained herein or the accuracy of comments or opinions of visitors.​©2008-2023.
 
 
 
 
 
 

 

Comments(20)

David Burrows
Classic Realty - Fairfax, VA
No Pressure, Just Seriously Devoted to Real Estate

Great testimonial Larry and Sheila and I'm glad you posted it today. The fact is, there is a difference between Realtors and it is the way we treat the customer. Thanks for sharing.

May 04, 2012 09:50 PM
Winston Heverly
Coldwell Banker Access Realty - South Macon, GA
GRI, ABR, SFR, CDPE, CIAS, PA

I had on of these recently myself, but yours seem to have to go to the next level to complete itself. Good for the both of you.

May 04, 2012 09:53 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Larry and Shelia,

David is right there is a big difference in Realtors and their take on customer service! You have madade a customer for life..great jpb guys!!

May 04, 2012 10:05 PM
John McCormack, CRS
Albuquerque Homes Realty - Albuquerque, NM
Honesty, Integrity, Results, Experienced. HIRE Me!

Good morning Larry And Sheila -

You guys went the extra mile to close this home and took good care of your clients.  I hope you have their testimonial in all of your online marketing.  I've gotten calls from my client testimonial page!  People looking for a Realtor® do read testimonials.  They matter!  Hope you enjoy the day to the fullest my friends.


May 04, 2012 10:29 PM
Kathy Sheehan
Bay Equity, LLC 770-634-4021 - Atlanta, GA
Senior Loan Officer

Larry and Sheila, a testimonial that was well deserved.

May 04, 2012 10:54 PM
Roy Kelley
Retired - Gaithersburg, MD

Thanks for the timely reminder that creative actions can certainly make deals happen.  And, is is always wonderful when the clients express their appreciation for the results.

Have an outstanding weekend, with your camera in hand.

May 04, 2012 11:05 PM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

Very impressive testimonial..............but I'm not surprised!

May 04, 2012 11:26 PM
Kwee Huset
Kwee Huset Realty - Venice, FL
Venice Florida Homes For Sale

Larry & Sheila, your testimonial said it all " professional, dependable, vigilant, persistent..."  Potential buyers and sellers would be wise to call Larry & Sheila Nassau for their real estate needs.

May 05, 2012 12:02 AM
Gene Mundt, IL/WI Mortgage Originator - FHA/VA/Conv/Jumbo/Portfolio/Refi
NMLS #216987, IL Lic. 031.0006220, WI Licensed. APMC NMLS #175656 - New Lenox, IL
708.921.6331 - 40+ yrs experience

What a wonderful testimonial you received!  I hope you have it framed!  It speaks more loudly and eloquently as to the quality of your service than any other marketing.  It's also a blueprint for how we all should conduct ourselves and the type of effort we should make during our transactions.

Consider this ...

BananaTude pic

 

Congratulations!

Gene

May 05, 2012 12:13 AM
Marco Giancola
Beachfront Realty - Miami Beach, FL
Realtor (305)608-1922, Miami Beach Florida

Howdy Long Islanders! Today you have to be very creative and almost crafty to keep a lot of these deals together-oy.

May 05, 2012 01:11 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Larry and Sheila,

What a great testimonial, and we love how your clients expressed themselves and outlined every thing you both did.  That alone clearly differentiates you from all the average agents out there.  We are delighted for you both. A

May 05, 2012 04:14 AM
Anita Clark
Coldwell Banker Access Realty ~ 478.960.8055 - Warner Robins, GA
Realtor - Homes for Sale in Warner Robins GA

Larry/Sheila: What a great testimonial from your very happy clients...good job of keeping this deal from becoming a mess!

May 05, 2012 11:12 AM
Joshua Zargari
MJ Decorators Workshop LI staging and home decorating - Lynbrook, NY
MJ Decorators Workshop

Good evening Larry and Sheila.

This is a great testimony.

You should be proud of your great work.

May 05, 2012 12:07 PM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Dear Sheila and Larry -

Who would expect any less of you? 
THe team I know from AR - you two - has a sense of fairness and Client Service second to none.

Have a happy day -
Lynn 

May 05, 2012 01:59 PM
Bill Gassett
RE/MAX Executive Realty - Hopkinton, MA
Metrowest Massachusetts Real Estate

Good work guys! It always feels great to get someone who verbalizes a job well done.

May 05, 2012 09:22 PM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

Oh, wow. I actually could have written this post myself. I've had the exact same situation occurring for the last 14 months and it's only now, all this time later, that there's finally an end in sight. Really nice of your clients to put it down on paper. I had my homeowner acknowledge how hard I worked and how "I really put my whole heart into it" but that was said in a phone conversation.

May 06, 2012 12:37 AM
Karen Crowson
Coldwell Banker Residential Brokerage - Rancho Bernardo, CA
Your Agent for Change
Testimonials and referrals are the best evidence of a job well done.
May 06, 2012 01:41 AM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

David, Not every Realtor is the same!

Winston, We weren't sue if this deal was actually going to close!

Dorie, We enjoyed working with this couple in helping them find this home!

John, We thought it was very nice of them to write this kind testimonial!

Kathy, We wanted to make sure we did everything possible for them to close on this house!

Roy, It was very nice of them to express their appreciation in this testimonial!

Roger, We were actually surprised to receive this testimonial and it was most appreciated.

Kwee, We weren't going to let them lose this deal and kept the process going until closing for them!

Gene, We were happy to follow-through with all the details so they could purchase the home they really wanted to buy!

 

May 06, 2012 02:05 AM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Marco, Keeping deals together is certainly a large part behind the scenes that clients usually don't realize is happening.

Ron/Alexandra, We appreciated this testimonial as this deal was a challenge till closing!

Anita, There were many times that we didn't know if this deal was ever going to close!

Joshua, We like to do whatever we can to help close our clients deals.

Bill, We didn't expect them to write this testimonial and receiving it was a nice surprise.

Jill, 14 months is a long time and glad to hear that the end is in sight for you on this deal.

Karen, This was the immediate deal we thought about to enter for your creative solutions entry.

May 06, 2012 09:16 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Having two heroes living in the same house has to be interesting. I know from reading your post it is good for business

May 10, 2012 07:14 AM