Can the real estate blogs provide consumers with useful information? This is my first year of blogging, and many non-believers told me that except for the MLS type information, people don’t search blogs for real estate information. Those who need real estate help ask for a referral from a friend, not from a blog -they said. It is hard to reconcile these thoughts with the fact that 5,000+ people are spending their time blogging on AR and other blogs. I think that at least some of them want to be found by consumers. Which group is right and which one is wrong?

“What I would do better” resolution would be natural post for the last day of the year. Every blog in the world seems to be doing it this week. For this reason I’ll skip it and instead share my recent experience from the “other” side of the blog, i.e. being a consumer searching for information.
New Year Blogging Resolution
I was planning a short skiing trip with the family and was looking for a skiing resort that was not far from Princeton NJ, had a good skiing school, and a spa or something else to do for those who were not skiing. This should have been as easy as typing in “skiing NY” into Goggle, right?  Not so. I spend a lot of time on Goggle and travel forums, found some information, but not what I was looking for. What about skiing blogs? Surely someone must be writing about this stuff? Yes, but not in a way I could find it. I even looked on Technorati and Blog Catalog, which most consumers would not know to check. No luck in the blogs either.


The final step in my search was to ask my nephew who is a skier
. He gave me information about the mountains, which was very useful. As to accommodations, he was not of much help, since his preference is for motels, not spas. Is this what my non-believer group had in mind, when saying that people just ask for a referral from a friend?

You may be wandering what does the ski trip have to do with real estate?  This experience helped me see that when searching for information, whether it’s about real estate, skiing or restaurants –the same principles apply.
Carnac in her recent post rightfully warned bloggers with less then 6 moths of experience to not be giving advice on blogging. I offer the advice in this post as a consumer, who knows just a bit about blogging. If it seems very 101, it probably is, which is OK with me since it helped me sort out many questions I have as a blogger.

These are the TEN THINGS I learned about blogging, by being a consumer.

1. Understand the basic questions consumers may ask.
Write the posts that answer those questions.

2. Title your posts simply with the words someone will be using when searching. I could not find “skiing NY” if it was titled something else.

3. Don’t use the clever titles many blog experts teach you to use. Writing for a newspaper is different then writing for Goggle. Newspapers are visual and can attract your interest by simply seeing a catchy title. Blogs are invisible, unless found through the search words.

4. Make the key points visible immediately by bold font, another color or in some other way. If I did not see right away what the post was all about, I stopped reading. People are busy and will not indulge you by searching through the entire post.

5. Personal stuff was not of interest to me when I was looking for information. I did not want to read about the bloggers' vacations or children; I was just looking for answers to specific questions.

6. A little bit of the personal information would be useful, if I was looking for an expert in skiing, or blogging, or real estate and wanted to know more about their expertise. I wouldn’t be looking for very personal information, since I am not planning to be friends with them, just using their expertise.

7. Consumers are a reluctant and lurking bunch. I did not subscribe even to the blogs I found useful. Blog subscriptions are mostly for blogging friends, or blogs that are of continued interest. I bookmarked the useful posts, why did I need to subscribe? If the topic was of continued interest, for example, how to be a better blogger, I might consider subscribing.

8. It is impossible to find information within a blog without clear categories. If there are too many posts within a category, chances are I wouldn’t get to it.

9. Contact from the consumer – is possible, but under special circumstances. If I found the answers I was looking for, I would come back to this blog when I go on another ski trip. I don’t think I would contact the author if I had a question. I would just look in another place.

10. Social Networking is very different then blogging as an expert. Everything I said above does not apply. I want to know about my blogging friends and their experience. I also want to comment, subscribe and be involved and interact with them. It allows me to make new friends and could help me to refer business to those who will do a good job and who I like.

As this year comes to a close, I wish for the next year to bring answers to everyone’s questions. I hope that questions about Princeton real estate could be found in this blog.


Happy New Year to all my current and future friends!


P.S. It’s 12:01 am January 1, 2008. Anderson Cooper at the Times Square says his New Year resolution is to blog more often and to use the spell checker. Me too – these typos are just way too sneaky. And can the next version of the spell checker include the word "blog", please.

 
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28 Comments on Princeton NJ Real Estate - Ten Blogging Lessons

JAN
01
2008

Fania ~ Seriously, good job. Thinking like a consumer is without a doubt the point. That is what we all are!! All of these are on point! Best of success in '08!

Cheers, (spelling, Check!)

12:35am • #1
393,150 Points 15 Featured Posts Outside Blog
Hi Faina:  Thanks so much for an excellent blogging lesson.  I can tell that you are very much a "nuts and bolts" take-no-prisoners kind of writer.  At least your writing is that way.  Are you actually that way in person ?  Just curious.  Thanks for sharing.  By the way... I really like your graphic.  It looks great !
12:39am • #2

Hi Faina,

I appreciate your insight on being a consumer and truly looking for some good solightbulb hatlid information.  I just had a big "Ah Ha" right now.  If I were a guy, that could be me in the picture right here.

Happy New Year,

christina

12:42am • #3
145,411 Points 8 Featured Posts Outside Blog

Hi Faina,

Wanted to wish you personally a Happy New Year!  Great first blog of the year!

12:47am • #4
567,787 Points 95 Featured Posts Localism Sponsor Outside Blog Hit Router
Happy New Year, what a fantastic analysis on the difference in blogging for business and blogging or being in a social network. The consumer wants more information and they want in now or NEXT. I can't believe Anderson Cooper said that, that is really funny. I am starting to see more information on TV on blogging.
2:25am • #5
529,530 Points 35 Featured Posts Localism Sponsor Outside Blog
Great reminder to look at our content from the consumer's point of view. Too often we can get wrapped up in just producing posts, without realizing how they read to others. I also like your distinction between social networking and expert blogging. Thanks for sharing your insights, Faina!
2:45am • #6
Thank you for sharing this information. I will save it to be able to use in the future for my website blogs. All the best in 08
3:35am • #7
479,909 Points 151 Featured Posts Outside Blog

Faina..... first off, don't always listen to Carnac.... lol   Just because you have less than 6 months of experience in regards to blogging doesn't mean that you can't give good advice. A lot of this is common sense. So..

In regards to your blog, it was excellent. In my opinion, you are so right on with numbers 2 & 3 followed by numbers 1 & 4 

Overall, blogging has worked for me. I closed 7 deals because of blogging and I have 2 currently in my pipeline because of it.

To a happy and prosperous 2008....

jeff belonger
6:43am • #8
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Brian - Thanks for the typo alert. I re-read this post and the older ones - same thing. Ouch -that hurts:) Can I use the excuse: "English is my second language?" Somehow, I know what the answer is:) Thanks for being my first commenter of the year. All the best to you in this already new 2008!

Karren -Ann - I am not sure exactly what you mean by me being "take no prisoners" type of writer. If I assume it means being brutally honest with myself, then - yes. Same in life - would not recommend it to others:) In writing and in life, I offer advice and make my points by looking at what I could do better. If it applies to others, they adopt the advice. Please call, and you will know the "real" me. 

7:11am • #9
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Christina - I am so glad you had the "AHA" moment. Posts like these take a lot of time to write. It makes it all worth it, when someone finds it useful. Happy blogging in the New Year!

Judy - I couldn't believe there were people reading blogs at 2 am:) Makes me feel a bit better about my mental condition blogging. Happy New Year to you and your family!

7:18am • #10
3 Featured Posts

Happy New Year Faina,

What wonderful observations you shared with us!  The five that resonated most clearly with me were 1, 2, 3, 4, & 8.  Those were things that we all should know, can easily forget and are critical to making our blogging effective.

The one that really caused me to think very carefully was number 9.  You said that if you wrere able to find the information you needed, you saw no reason to contact the author.  Of course that is true.  So, does anyone have any suggestions about how to balance between giving valuable information and leaving enough "unsaid" to make the reader want to contact us?

7:24am • #11
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Missy - I heard Anderson Cooper repeat it several times, or I would not have believed it myself. Makes a lot of sense for the media types - keeps the audience interested in their shows.

John -on the issue of points. The more cluttered the blog with non-essential for consumers stuff -the less likely they will scroll through it all to find the hidden nugget. They are gone. 

7:24am • #12
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Jeff -of course blogging would work for you, friend. You are "preaching" to us - your consumers, and are doing a great job.

For the RE agents it is different -home buyers and sellers are not on this network. Best wishes in the New Year and happy and prosperous blogging!

7:33am • #13
285,580 Points 2 Featured Posts Outside Blog
Faina - Happy new Year! This is a good list of blogging tips. We all need to be on the consumer side occasionally.
7:36am • #14
Hi Faina- Happy New Year. Thanks for all the tips and for sharing what you have learned thus far on active rain! Much success to you in 2008!!
7:43am • #15
18 Featured Posts Localism Sponsor

Kathi - You are asking the $64k question. This is how I see it. Skiing is not something I do often, or on a continual basis, so I have no need to contact anyone. When it comes to real estate consumers there are several kinds: those who have a question, for example, about the market conditions. If they find the answer easily in a blog, they may bookmark it for the next time. People don't often look in their bookmarks, which means that the next time the new information has to be there again, resulting from a Google search. It means constant blogging work for us. After coming up on the same blog several times, I would remember it. It still does not require the contact.

The second category of the real estate consumers -are those who are planning to buy or sell and most likely are not working with an agent yet. Otherwise they would ask them, right? If they find the blog with the answers, over time they may contact the blogger, or look somewhere else. It still means constant blogging work for us. You can probably track if you have returning visitors who are not from AR.

The third category -are the AR bloggers who may refer business. It seems then you can write what ever Rainers find likable. Did I make it even more confusing?

 

7:59am • #16
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Faina: Certainly in agreement on your statement regarding categories. If the post is not classified correctly the consumer will never find it.
9:07am • #17
166,612 Points 6 Featured Posts Outside Blog
Faina,  Great post with excellent points.  I wish more people would take this to heart when they blog.  And I like that you mentioned the difference between a social network & your 'normal' consumer blogging.
9:10am • #18
255,342 Points 34 Featured Posts Localism Sponsor Outside Blog
Faina, you have a good perspective from the consumer's side. This is one of the ways you can become a pro at SEO. If you can't find it then the customer can't either. Thanks for the enlightening post. Deb
12:14pm • #19
299,911 Points 15 Featured Posts Localism Sponsor Outside Blog
Faina,
Happy 2008!
You did exactly what we all need to do on a regular basis, look at blogs from the view point of a consumer.  When we learn to write the way our potential clients think is when we will have the "key".
5:48pm • #20
JAN
02
2008
18 Featured Posts Localism Sponsor

Marc- as you can see from this platform, people blog for many different reasons and address different audience. People whose audience is RE agents, such as mortgage, stagers, virtual assistance don't have to do here what RE agents have to do to attract non-AR audience.

Jill - that was my experience, including searching for topics even on AR.

Debra - thanks for your comment.

Cynthia - yes, I wish we all find the "key" in 2008. Thanks. 

7:30pm • #21
133,715 Points 1 Featured Post Outside Blog
I tend to agree with you.  I exit quickly from cutesy or elusive pages.  I want the information that I am looking for in a readily recognized format.  Social is another matter.
8:22pm • #22
229,111 Points 30 Featured Posts Localism Sponsor Outside Blog
Faina, I have been found several times by potential sellers and buyers.  Writing community specific posts in localism has helped me appear in general searches for that community.  This is something that even the most tech illiterate sellers will do in the future.  My listing posts have also gotten me a few showings as a direct result, and makes for a great presentation tool when showing how I will optimize the selling points for keyword emphasis to get great Google position.  The part I like the best, though, is the introduction that prospective clients get to my philosophy and personality.  I find the vast majority of my clients traditionally (referral and repeat), but new clients can study up on me online before I ever step through their door.  Just the other day, I got a call from a potential seller who lives in a neighborhood that I mail.  After discussing showing protocol in regards to her children, I mentioned I had kids of my own.  She told me that she already knew that by seeing my 12 Days of Mischief post.  She in fact found a link on my blog to the children's activity business that my wife operates, and was interested in her services as well.  How cool is that?  Google my name, and I'm everywhere.  Not only does this demonstrate great web presence for their property and networking power with the larger salesforce of online agents, but they get a look into what makes us tick.  Blogging is not going anywhere.  While it might not be critical to success in the current state of the market, I think it will be a prerequisite in several years time.  Agents who aren't on board now risk getting left behind.  As for what to blog, I say blog it all.  We never know just what characterisitics a certain prospect might be looking for in an agent.  So show them who you are, not just what you know.
8:44pm • #23
JAN
04
2008
133,932 Points 19 Featured Posts Outside Blog

I search the internet for information on anything and everything! I'm looking for reviews, for knowledge, for personal experiences with a service provider or product. Blogs are a great way to get this information. If I'm looking for it in this way, it stands to reason that there are others that are doing so as well! :)

Great job!

9:54am • #24
641,030 Points 104 Featured Posts Localism Sponsor Outside Blog Hit Router
Faina- I SO agree with Paul's comment. While most of your points are very important I differ on the personal posts. I have received listings and buyers because of my personal posts. My current clients keep up with me and our new grandbaby through the photos I post, that keeps them loyal to us. Loyalty is established through knowing you, they can get the hard core real estate stuff most places online but they can not get to know the agent without the personal touch. I have clients who choose me because I am a mom, a short sale expert and a home school mom among some of the reasons they have resonated with me. I do not have to  be interviewed for the position as their realtor because they have done that through reading my personal posts. Katerina
3:04pm • #25
JAN
05
2008
18 Featured Posts Localism Sponsor
Paul - thank you for describing in such a comprehensive way how blogging contributes to your business. I agree that: Listings can be found and that it's useful to show future sellers, Personal stuff could be of interest to those that already know you -like you described. Blogging will be here, but IMO the search capabilities will have to improve significantly for it to become the knowledge pool. AR will need that as well to command a good price as a business. As for Googling my name, there is a lot of it out there. In terms of bringing potential clients and exposing listings - I don't see it being useful, as my name is not a brand name and no one is searching for it, unless they met me before. Thanks again for offering your wisdom, friend - you know I like your blog.
7:11am • #26
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Katerina - You could be right about the existing clients wanting to read your blog. I never offered it to mine, so I don't have the first hand knowledge on this one. I am mindful of inundating people with stuff they didn't ask for. I have friends who delete their RE agent's e-mails without ever opening it and are not happy to get it. Perhaps just letting the old clients know about my blog is a good idea. They can decide if they want to read it again. 

As for the personal stuff, I agree that the blog can be an excellent way to find out about the agent. Obviously it worked for you. It could also be a coincidence that someone was looking for homeschooling and for real estate services at the same time. 

Although there is a ton of real estate information available on the Internet, it's "canned" stuff and not on the same first hand knowledge, as a blog. For example -there was a lot of stuff on the Internet about how to look for a private school, but it was only after I spoke to the parents who have gone through it, that I found some information. If these parents had a blog It would have been useful. On this blog their experience would be their expertise, but I don't think I would be interested in their opinion on let's say politics, unless I was their friend.

This comment is turning into a post, which means it's time to stop. Katerina, you have had great success and I certainly like reading your blog.

7:34am • #27
Faina:  Thank you for the very insightful information. 
10:17am • #28

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Faina Sechzer - Princeton, Montgomery, Hopewell, NJ Real Estate Expert

Princeton, NJ

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Henderson-Sotheby's International Realty

Office Phone: (609) 924-1000 x 144

Cell Phone: (609) 553-4175

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