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REALTOR® Safety Awareness- Real Estate Buyers, You Need to Read This Too!

By
Real Estate Agent with Florida Property Experts
Daytona Beach Area Real Estate Market, Data and Updates. By Lisa Hill, "THE SMART CHOICE!"

house
I was recently reminded of an incident that happened to a REALTOR® friend of mine, a few years ago. This incident was the type of horror story we all fear. 

My friend received a call from a potential buyer who had to catch a flight out of town later that morning and he needed to leave by 9:00 a.m. He was anxious to see a model in a development my REALTOR® friend was representing and the only time he was available was early in the morning. So my friend scheduled an appointment to meet this potential buyer at one of the models at 7:30 a.m.

When she arrived at the model, the buyer was waiting and they proceeded to go inside the house. A few minutes later, another vehicle arrived with a couple in it. The potential buyer told my REALTOR® friend that these were friends of his and they all proceeded to view the house. 

Then they got to the master bedroom. At this point, the original potential buyer pulled a gun out of a briefcase, then used garbage bag ties on my REALTOR® friend, and put her in the closet of the master bedroom. Now while my friend was in the closet, she could hear the 3 people  rummaging through the house and talking on what sounded like walkie talkies, but she couldn't understand what they were saying, nor could she understand what they wanted in a model home.

Meanwhile, she could see into the master bathroom from her position in the bedroom closet, through the space where the criminals had left the door open a crack. She kept an eye on the mirror in the master bathroom, which was reflecting the criminal's positions outside the master bedroom. She managed to get the ties off her feet, then summoned her courage and ran out the back sliding glass doors to a neighbors house and called the police. gun

The criminals left before the police arrived and they never could figure out what the overall plan was, but it was obvious that these criminals were professionals and there were others close by.

I titled this post that buyers needed to read this too, for an important reason. If you're a real estate buyer, you need to understand why your REALTOR® expects you to do things a certain way. For our safety we need you, as a real estate buyer to...

  1. Meet us at our office, not at the house you want to see.
  2. Take time to sit down with us to give us all time to get comfortable with each other, as well as to help us understand your real estate preferences.
  3. Let us make a copy of your driver's license and leave copies with our office personnel.
  4. Stick to a schedule, so we can leave a definitive itinerary with our office personnel.
  5. Completely fill in all the fields on the forms at an open house. You may think looking at open houses is a fun afternoon outing, but we honestly need to be sensitive to the safety of the seller's possessions, and our lives.

Real estate buyers, we understand that you're anxious to start looking at the houses or condos you want to see. But I'm sure you'll agree with me that the safety of the agent is of utmost importance, and you can probably wait just one more hour. Please be understanding of this and cooperate with any requests your agent may make.  The story I've just told had a happy ending, as this agent was able to return safely home to her family and continue a successful career, albeit more than a little bit reluctant to return to work. But there have been many others who were not so lucky. Just read Elizabeth Nieves' recent post about Sarah Anne Walker; a REALTOR® who was brutally murdered while holding open a model home in 2006.

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Lisa Hill

Adams Cameron Realtors

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Comments(13)

Brian Schulman
Coldwell Banker Residential Brokerage, Lancaster PA - Lancaster, PA
Lancaster County PA RealEstate Expert 717-951-5552
Lisa, this is an excellent new spin on a theme that we as agents have been sensitive to.  Buyers do need to understand why Realtors do things in a safety conscious way.
Jan 04, 2008 03:00 PM
Mary Bowen
Coldwell Banker United, Realtor - The Woodlands, TX
Real Estate At Its Finest!!!

Lisa, great blog.  We all should keep are guard up when working with unfamiliar clients. 

Jan 04, 2008 03:21 PM
Deborah Burns ~ Seattle Real Estate Agent
Realty Executives -BRIO - Seattle, WA
Excellent reminder on safety.  It can be challenging trying to keep as safe as we should be when we want to be available to help our seller clients and show their home whenever possible, so reminders are good, thank you!
Jan 04, 2008 03:33 PM
Thesa Chambers
West + Main - Bend, OR
Principal Broker - Licensed in Oregon

Lisa - I love how you explain this to the buyer - nice job

Jan 04, 2008 03:47 PM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate
Hi Lisa:  Thanks so much for an excellent post on keeping us all safe.  Many Realtors never think of taking precautions like these until it is too late.  Thanks for sharing.
Jan 04, 2008 04:41 PM
Elaine Hanson
Coldwell Banker Realty - Malibu | Topanga - Malibu, CA
REALTOR - Topanga, CA Real Estate Agent
I agree with Thesa's comment that you did a great job of explaining to the buyer.  Reminders like this keep us on our toes.  I think we can do a much better job of watching out for our own safety.
Jan 04, 2008 04:48 PM
Dan Forbes
Bradenton, FL
Lisa, Terrifying story.  Good point.  Buyers need to understand our concerns.
Jan 04, 2008 11:24 PM
Elizabeth Nieves
The Elizabeth Nieves Realty Group - Durham, NC
Bilingual Raleigh - Durham North Carolina Real Estate Team
LISA-  OMGosh! I'm trying to even imagine how/what I would do in this situation. What I know is that it is best to NOT be in the situation to begin with. Thank God your friend made it out with her life. God was watching over her. Thanks for sharing such an important message!! GBU!
Jan 05, 2008 01:46 AM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County
Lisa - Good information for buyers to understand as well. You just never know. Thanks.
Jan 05, 2008 03:15 AM
Bob Sloop, Consultant, Indianapolis, IN
RS Mortgage Consulting - Indianapolis, IN
And to think we use to leave our homes unlocked within our community growing up.  Safety issues are everywhere it seems.  Not just in large community areas, but in local small towns too.  Thanks for sharing, and please stay safe.
Jan 05, 2008 11:45 AM
Katrina Madewell
Charles Rutenberg Rlty- More than 5,000 agents(813) 777-1196 - Tampa, FL
Tampa FL Homes for sale | Tampa Bay - (813) 777-1196

agreed!  this is why i work by appointment and I have an Inital consultation at a public place or the office before I ever even go out with a client!  I always tell my team WHO I am going out with, if I don't come back, they know who to go after!  

Great awareness post.

Jan 08, 2008 04:01 PM
Lania DeMers
Rocky Mountain Realty Co. - Colorado Springs, CO
Broker, Rocky Mountain Realty Co.
I think you might have read an old post I did about being a dummy and meeting someone at a listing who had just made the appointment under the name J.R. and given a cell phone number...I couldn't believe making that mistake after being in the business for about 11 years at that time! Now, I carry pepper spray when I go alone and I have a phone signal for my husband. Good information and explanation to the buyers.
Jan 11, 2008 12:15 PM
Eugene Jones
Weichert Realtors - Somerville, NJ
Thanks for the information Lisa. I recently posed a question to all, let me know your opinion.
Feb 10, 2008 02:06 PM