In my quest to help a relocating family find a home yesterday, I called for a showing appointment. The listing showing instructions said, "CALL OWNER".
No key box, no "call agent". just "CALL OWNER".
So, I did. The good news - the owner answered.
I asked, "I'm touring homes with some relocating buyers today. Is it possible to show your house??"
"What time?" asked the owner.
"I can make it at your convenience and make it the first home to see, about 10:30 this morning. Or we can make it the last home to be viewed which would be about 3:00 this afternoon." That particular home is in another county and had to be either the first or last one to show.
I was surprised by "NO. That's not convenient Those are the times when I'll be out".
I asked, "Is there a key box?"
"NO", she said.
Thwarted, and being the Southern Lady that I am, I simply said "Thank you very much." I'm always polite.
Then, about 2 hours later, about 11:00 a.m., I got a message in my message center that said,
"There are 6 photos of the house on the listing and there is a YouTube video at "www.blah,blah", end of message.
I DON'T MAKE THESE DECISIONS. I gave the information to the home buyers. I was not surprised by their response.
"LENN, YOU CAN'T SMELL A HOUSE ON YOUTUBE."
Of course, in the back of my mind was the experience whereby, when the seller is not cooperative in the beginning, they probably wouldn't be cooperative throughout the transaction.
The transparently unfriendly and unhelpful attitude of this seller completely eliminated any interest in their property for sale.
UPDATE: This is an "Exclusive Agency" listing. Which really means that there is no "listing agent" involved. The listing is entered by the listing broker and the owner takes care of everything themselves. HA!!
Courtesy, Lenn Harley, Broker, Homefinders.com, serving home buyers in Loudoun County, Virginia.
Want to learn more about Loudoun County, VA? Join Loudoun County, VA on Facebook!