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35 Comments on RAISING RENTS A SUBJECT THAT NOBODY REALLY LIKES
Hello Richie,
I try to stay aware of the market by conducting market surveys. That can be as simple as picking up the telephone and calling a few competitors and seeing what type of numbers they charge. I then also try to ensure that I offer the best value for the price on a consistent basis.
We condition our residents to expect a market review each year. This encourages some to sign multi-year leases which work out nicely for the stability of all parties. We strive to negotiate a win/win/win transaction whenever possible. When a tenant opts to go with a single-year lease, they know we will be reviewing their lease and are not surprised when the market adjustment does not go in their favor. They aren't thrilled but they definitely understand. We operate in as transparent a manner as humanly possible. This creates the goodwill necessary to enjoy long-term relationships with both owners and our residents.
I'm just going through this now with some rentals. I have several long term tenants that have been in their units for as long as 12 to 19 years. Do I increase rents closer to market or let things ride and avoid the costly updates to units when they move out.
I am glad I read Wallace's comment. I keep the rent increase to a minimum but I like her formula.
Richie, Raising rents can certainly be inconvenient for both involved and have a negative approach for too. Moving costs can be high for the tenant, and missing a month or 2 of rent for the landlord can be a strain too. You provide could points for both sides!
@ Doug (comment #22), You are doing very well to have that kind of tenant stability! I would recommend you share the current rent amount with the owner along with the projections for what would be required to bring the home up to retail condition. Armed with that info, the owner can decide what works best for them and it makes you the hero. I think most owners would prefer to keep long-term tenants happy and enjoy the stability as long as the rents are reasonably in line. It needs to be a good deal for all parties.
Ritchie,
Love your rental rates & raises logic. It's important to make smart financial decisions for owners and renters.
Keeping up with the market is critical. We recently had a new rental unit we were going to list at $1,500. The most previous rentals went at that rate. Silly PM company who DIDN"T do their homework - listed a property for rent at $1,350 - the same as they leased it for last year or the year before. How frustrating as they left money on the table for their owners. We then listed at $1,450 to stay more in balance and leased quickly.
KNOW YOUR MARKET! Key fact.
All the best, Michelle
Hello Joan...yes to your comment as well as gain & loss...It is definitely something that requires a second look
Kevin...When you bring humanity into it, I vote that way too...What we forget is that people get into the habit of budgeting and an increase has to come out of somewhere. If you can handle it, fine...but if not...? Thank you for the people perspective Kevin
Hello Jeff...I almost didn't recognize you...good job on the public relating of J.F. Yes to your comment...cause and effect comes to mind. Those that pay more..do they cut out or down on something else?
Charles has the water seeking its own level approach...that's a level playing field and one that everyone can understand...thank u
Mark...you are describing a hands on management style based on the nature of the business...your position holds
Robert...sound and professional thinking here...If challenged, you can dialog effectively on the subject matter...
Richie, commercial leases have annual built-in increases that are negotiated prior to lease signing. The increases are often geared to the CPI or set percentages. The tenant knows what they are getting into up front. A little different than residential real estate.
Great post. I have my property manager raise rents yearly. My costs go up yearly so the cost must be passed on. In return I do keep an updated property and make renovations as needed or requested.
Dave...the transparency comes through quite nicely in your commenting too...I like the people centered and matter approach accented with business principals...It promotes understanding and good relations....thank you Dave and consider upgrading your membership...It appears you have much to offer
Doug...meaningful question and very appropriate. It is definitely the heart of the matter...My personal approach would be to raise the rent gently and keep it way below market especially if the tenants in question are elderly and on fixed incomes. This is very subjective I know. Considering the steady return from stable rents over the years, when these people move, putting something back in for the next 20 year run makes good business sense. I would love to hear from others on this one
Gita...Wallace takes the professional approach and people who hire her for her expertise and management get their monies worth....
Larry & Sheila...it is no walk in the park especially if your relationship is up close and personal...To me, it requires some bedside manners if one is to go forward and raise rents...This can be up there with firing people...very unpleasant but necessary..whoa
Dave ...thank you for contributing even more and inputting on #22's question...I am sure the argument to proceed either way will be valid...I do slightly lean toward favoring the tenant, but in the business world, that thinking would or could be considered defective...large complexes can keep it an arms length transaction and the smaller unit (s) make it more personal..
Sweet Michelle...I like your commenting and approach to the subject matter...One has to consider the "loss" to the owner as a real dynamic in play. Your "know your market" is a good flag to fly! Thank you M
Hello Michael...most excellent point and here is a chance to really see this subject for what it is. In commercial arenas, it comes across as all business which is dollars and sense. No emotions, no second thoughts and everyone understands this going in and while they are there...In residential, the personal tug on ones beliefs kick-in and it is different for all as comments have indicated...thank you for your most excellent comment Michael
Dale...I imagined you on the witness stand giving testimony to this subject and I found no quarrel with your statement. In fact, it is presented as a fact of life in this business. As long as people know this going in is the only thought I have to add. Thank u Dale...
Hello E.J....what a profound and meaningful all so relevant comment to be making. May I recommend that you post about this.
Yes, you are correct! Once properly staged, the photos and marketing generated from those efforts is usually top notch. So its importance reaches far beyond the psychical showing.
Hello Vanessa...if you say so...so be it. However, I think you are correct
Raising rent is a "necessary evil"----something I don't like to do to my tenants, but is a hard, cold fact of owning property. In a strong rental market, keeping tenants' rents the same year after year is just plain bad business. With that said, a 3%-5% increase is usually the most I raise a rent UNLESS I really want a bad tenant to leave. (one that pays rent but is borderline annoying, not the cleanest, complains alot).
I do have a rule: keep my rents a "bit softer" than market value to try and keep tenants for 2-3 years but no longer
Deborah, It is amazing how quickly you can lose your empathy for the tenant when they've been a constant thorn in your side. As far as I am concerned, tenants that drive up your cost of doing business are not entitled to any sort of discount or incentive!
Hello Deborah...I want to thank you for your honesty and sharing a belief that most have, but would not state. Very refreshing this honesty of yours....The soft rule is a good one on my opinion too
Dave...thank you for visiting and supporting...Trying to keep this subject a business decision while the personal aspect of it pulls on you is difficult for some...all of us mean well and want the best possible outcome...whatever that is