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FAQ VI: Why Isn’t There a Penalty When the Lender Can’t Deliver?

By
Real Estate Broker/Owner with Elevations Real Estate, LLC www.BuyFortCollinsHomes.com

FAQ VI:  Why Isn’t There a Penalty When the Lender Can’t Deliver?

At any given moment across this country, hundreds and Lenderthousands of potential home owners are anxiously awaiting word from their Lender that the underwriting gods have given their final blessing and the wiring instructions have been sent and the money is on its way and the closing for the home of their dreams can be finalized.  But what happens when the Lender doesn’t deliver?  In Colorado, the Lender isn’t party to the contract and any liability for not closing on time is borne by the Buyer.  With earnest monies typically 1% of the purchase price, there are literally thousands of dollars at stake if the Buyer can’t complete the transaction.

For example:  Let’s say you’re buying a house for $300,000.  You have likely put down $3,000 in earnest money.  This earnest money is refundable based on certain contingencies built in to the contract.  The most common contingency is the inspection.  If the house doesn’t check out to the Buyers sole and subjective satisfaction, the Buyer can terminate the contract and is entitled to a full refund of the earnest money.  The second most common contingency is the appraisal.  If the house doesn’t appraise for the purchase price of the home, the Buyer is not obligated to go through with the transaction and earnest money should be refunded.  A third type of contingency is what’s called “Loan Conditions”.  This contingency is for the exclusive benefit of the Buyer in that if the Buyer cannot secure satisfactory financing to purchase the home by the Loan Conditions deadline, then the Buyer may give notice to the Seller and terminate the contract and receive a full refund of the earnest money. 

Timepiece and Cash rollBut here’s the catch on Loan Conditions:  The loan conditions deadline is invariably 10 days to 2 weeks out from closing.  It usually occurs after the appraisal deadline and is most often the last contingency in the string of dates and deadlines in a typical contract.  Rarely will a bank provide unconditional guarantees of funding that far in advance of a closing.  After all, the bank won’t lend on a home if the Buyer becomes unemployed prior to closing.  The Lender won’t lend on a home when a Buyer’s debt to income ratio changes dramatically prior to closing (never make any major credit purchases while under contract – especially new cars!).  Therefore, the loan conditions deadline is really the deadline for the Buyer to determine if they’re willing to move forward in good faith that their Lender will perform as outlined in the loan application and good faith estimate.  Seems like a worthwhile risk, right? 

But what if, through no fault of your own, the Lender can’t get the funding done by the agreed upon closing date?  Colorado is a table funding state which means all ownership and all financial transfers occur on the day of closing – not some nebulous escrow date in the next couple of weeks (as is the case in California).  If the Buyer can’t perform on that closing date, the Buyer is deemed in default on the contract and subject to a loss of any earnest money placed in trust by the earnest money holder (the brokerage or title company).  The contract is between the Buyer and Seller – the Lender has no obligation to perform.  I can’t tell you how many times I’ve seen all parties at the closing table and the Lender has been delayed in providing funds sufficient to close.  In most cases, it is in the Seller’s best interest to agree to extend the closing date.  However, in an accelerating market like we’re seeing in Colorado’s mid-tier price points, the Seller may simply decline to extend the closing date, keep the Buyers earnest money and put the house back on the market and accept a new offer (perhaps for even more money) the next day.Cash in hand

Surely the Buyer has some recourse against the bank for failure to perform, right?  Don’t hold your breath.  They’ve got the money- they make the rules.  Personally, I think there should be some way for a Buyer to seek compensation from a Lender that doesn’t perform – but that’s for a court of law to decide.  In the meantime, if you’re thinking about buying a home and are shopping Lenders for the best rates – don’t forget to ask them what their on-time arrival percentage is.  If you want to protect your earnest money, you’d better hope it is way better than the airlines’!

 

Gary Frimann, CRS, GRI, SRES
Eagle Ridge Realty / Signature Homes & Estates - Gilroy, CA
REALTOR and Broker

Chris, you are so correct on recourse against the lender for not performing.  We actually have two options in CA-- One is "COE in 45 Days" which is the nebulous one and the other is "COE by June 08, 2012" which is date specific, and that when damages start tolling...  On a 45 day close, the 45th day may land on a Sunday, and everything is pretty much closed. 

Jun 08, 2012 08:42 AM
Chris Hardy
Elevations Real Estate, LLC www.BuyFortCollinsHomes.com - Fort Collins, CO
Northern Colorado Real Estate

Adam-  Thanks for reading and commenting.  Glad you found it helpful!

Pamela & Sandy - Wow!  That's a great buyer protection policy in CA.  I guess the closing in escrow makes a bit more sense now.  Thanks so much for commenting!

Cathy - Amazing, isn't it?  Again, sounds like AZ has a more progressive stance on protecting buyer earnest money than in Colorado.

Kate - thanks for stopping by and your glowing comments!

Lloyd -  Wow.  I didn't realize Sellers in California are obligated to extend closing deadlines if the buyer's lender can't close on time.  I guess that really puts the onus of qualifying the buyers on the listing agent because you wouldn't want your seller to accept just any old offer.  Very interesting!!  Thanks so much for the comments!

Lisa - Yes, it would appear that passing the buck and pointing fingers are all too common strategies for many folks, sadly.

Chuck-  Thanks for the comments.  Yes, the risk/reward conversation becomes critically important when discussing the financing options, for sure!

Anonymous #18:  Bravo!  Again, there are lenders and Loan Officers out there who are worth more than their weight in gold and primarily it is because they can deliver the goods ON TIME!  Thanks for the comments and working hard at being one of the good ones!

Gary - I am learning so much about California real estate practices today!!  This is great info and I'm filing it away for future reference!!  Thanks so much!!

 

Jun 08, 2012 09:50 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

You make an excellent point.  I have sweated more transactions over that one point than most any other.  There is nothing more nerve wracking than to have a strong pre-approval letter in your hand, and know that loan contingencies must be removed at certain dates tgat could put the buyer's deposit in jeopardy.  Gratefully, it works out the majority of the time.  I usually have a back up plan when it doesn't.  I went through one of those nail biters last autumn, when a buyer chose their own lender, which wasn't any bank I had worked with previously.  I had another lender waiting in the wings, just in case things went awry.  Fortunately, the buyer's bank performed beautifully.

Jun 08, 2012 10:57 AM
Kathy Stoltman
Ventura, CA
RETIRED

I wish we could have some recourse against the lenders for not meeting their obligation.  I understand in some cases something comes up that delays the process, but we should be notified or kept in the loop of this delay. What really irks me is a lender who states up front they can perform and once we get into escrow apparently forgets all about the promise of performance.

It is a real treat though to work with competent lenders.

Jun 08, 2012 12:36 PM
Kevin O'Rourke - Keller Williams Miami Beach Realtor
Keller Williams Miami Beach Realty - Miami Beach, FL
CDPE Miami Short Sale Agent 305-520-9436
I agree it wiuld be great if lenders could be held responsible. But we know that will never happen! All we can do is help our buyers fully understand the financing contingency clause and keep them aware of important dates.
Jun 08, 2012 12:45 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

I have a lender that I refer regularly. His rates are fabulous and he has never missed a closing.

I recently had a quick closing coming up--less than three weeks. This lender guaranteed that he would meet the closing date. He backed that statement up with a $2,000 promise. If he didn't meet the date, he would pay $2,000 of my buyer's closing costs and he put it in writing.

I have never seen this. BTW, he made the closing date. As a matter of fact, the file was complete 10 days prior to closing.

Jun 08, 2012 02:07 PM
Chris Hardy
Elevations Real Estate, LLC www.BuyFortCollinsHomes.com - Fort Collins, CO
Northern Colorado Real Estate

Myrl-  Thanks for the comment - Yes, it is the sweating it out that creates so much tension and angst.  If you've got a good loan officer that knows how to work their system and has great relationships with his processors and underwriting team - things can go pretty smoothly.  When it is a broker that doesn't know how to manage a file and walk it through the system - that's when trouble is just around the corner!

Kathy-  Solid and detailed communication is the key here.  Never has under-promise and over-deliver held so much sway!

Kevin-  YES!  Keeping the buyers on top of their obligations to the lender is CRITICAL as well as keeping them well-informed of the pitfalls... 'fore-warned is fore-armed'  Thanks for the comments!

Tammie- NICE!  You've definitely got a keeper in that lender.  LOVE the guarantee.  I'd like to see his on-time arrival stats!  I'll bet they're stellar!!  Thanks for the comments.

Jun 08, 2012 02:27 PM
Eric Salonga
The Salonga Brothers at Reed Realty - Ceres, CA
Your Key to the Central Valley

Everyone in the real estate transaction should be held accountable. Lenders who can't deliver should be penalized but unfortunately, that's not the world we live in.

Jun 08, 2012 02:42 PM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

We have a provision in our Sales Agreement that stipulates closing shall be when the deed is recorded and the loan funds.  If closing can not occur and the buyer has been perfoming and acting in good faith, it's not incumbant on them to get loan docs out.  And it's not really the "lender" but the underwriter calling for last minute details.  If the buyer is acting in good faith and it's the problem of the underwriting they are not in jeopardy of losing their earnest money here.  We all realize how retarded underwriters can be with their last minute whatever, so we all agree to an extension.  The wording in our Sales Agreeement only has Earnest Money in jeopardy if the buyer isn't performing in good faith.  Since their loan docs aren't in their control, and they ARE acting in good faith, we just extend close, otherwise if the transaction didn't close the Seller is NOT enriched unfairly by keeping the Buyer's Earnest Money when it was NOT the Buyers who delayed the close.  The sellers would have no claim to it since the buyers did not breach the contract. 

Jun 08, 2012 02:58 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

There really should be.  It can cost both the buyer and seller additional out of pocket costs.  Everyone that is a party to a real estate contract is supposed to adhere to the time lines.  I don't know why lenders get a pass on this.

Jun 08, 2012 09:54 PM
Kathryn Maguire
GreatNorfolkHomes.com (757) 560-0881 - Chesapeake, VA
Serving Chesapeake, Norfolk, VA Beach

You have stirred the pudding with this one!  In my area of Virginia, there is a provision in the contract that allows an additional 10 days past the date in the contract to allow for issues related to the loan or the title to be cleared up. The lack of any repercussions on a lender who is negligent is unlikely to change.  We just need to make sure that our lenders are on the top of their game by guiding the process and making sure that they are doing what needs to be done.

Jun 08, 2012 10:34 PM
Jay Beckingham
Christensen Financial Mortgage - Port St Lucie, FL
Seniors ROCK!

if you want to hold a lender responsible for the dates i think there would need to be some why for them to be involved in setting the dates, and that's not possible, at least here in southwest florida.

also if this is an ongoing problem for you you need to have relationships with lenders you can trust

Jun 08, 2012 11:08 PM
MaryKay Shumway
The Kellstrom Ray Agency, Inc. (Est. 1948) - Sister Bay, WI
Door County Wisconsin's Real Estate Expert

This was really timely, I had a similar scenario last month and a buyer with no recourse.  It's time for some industry changes.

Jun 08, 2012 11:30 PM
Chris Hardy
Elevations Real Estate, LLC www.BuyFortCollinsHomes.com - Fort Collins, CO
Northern Colorado Real Estate

Pete - Well, that would be one way to deal with the problem - but not sure it is a punishment that fits all perpetrators.

Eric - Hear, Hear!!

Carla-  Again, I'm learning a lot about this problem and how other states have taken steps to protect the buyer's earnest money.  Hmmm.  Perhaps I will send this blog post and chain of comments to the forms and policy committee of our real estate commission!  Thatnks for the info and the great commentary!!

Gabe - Thanks for the comments and yes, even with provision to protect the buyer's earnest money, the uncertaintly through the last minute is ridiculous!

Kathryn - OOH, I LOVE PUDDING!!  Okay, I can add Virginia to my list of states protecting buyer's earnest money in spite of tardy lenders.  Yes, it is definitely a team effort and takes vigilance, diligence, persistence, and yes, intelligence!!

Jay - You bring up a great point.  When I have a buyer and refer them to one of the reliable lenders here in Fort Collins, I always consult with the lender on what their current turn-around times are so I can adjust the dates appropriately on the contract.

MaryKay - Thanks for the comment and so sorry this has also been a recent issue for you.  If we can't change it through legislation, maybe we can change it by publishing the on-time arrival list?

Jun 08, 2012 11:49 PM
Chris Hardy
Elevations Real Estate, LLC www.BuyFortCollinsHomes.com - Fort Collins, CO
Northern Colorado Real Estate

Erica - I hear ya, sister!!  Again, buyers are best served by good agents that can shepherd them to proven mortgage professionals that can deliver on time results!!  Thanks for the comments!!

Jun 09, 2012 02:10 AM
Cathy Criado
Criado Realty - San Antonio, TX
Making Real Estate Profitable

Whacked!!! That is the right category for sure. Great topic to write about and yeah, there should be a penalty for not meeting the guidelines. It would be good to have an attorney draft a letter that caused the lender to pay a late fee per deium but what lender in their right mind would agree to it?  I just closed a deal and we were two weeks late due to the processor. I just wrote one up last night that will cause my client to pay an extra $2,000 if we miss the deadline. We threw out a 60 day close just to be safe; we should need 30-40 days.  

I'm glad the stars lined up for us! Nice!


Sincerely,

Cathy Bureau
♥X☺X☺X☺♥

Jun 09, 2012 02:13 AM
Brian Park
Park Realty Investments - Murray, UT

Well two lessons here, write the contract so the buyer doesn't lose deposits due to lender failure to perform.  

Plus I never depend on one lender, I had an angry lender call because I had my buyers apply to another lender at the same time  I told him you screwed the last buyer I sent to your company and even though we have done business for several years, your failure to deliver has caused some trust issues, so deliver or apologize, it wasn't my buyers or me or anyone else that screwed up, it was your company and you didn't step up to the plate when you needed to instead you just told us to get lost. And yes I know the golden rule which is those with the gold make the rules, but that doesn't mean I can't reduce the amount of gold you have whenever I get a chance.

Plus a lender can make our list of disgust. On our buyer handout materials we include a list of lenders to avoid and the reason, and we get other agents that have used our list and added to it. One local bank finally started waving the white flag, mainly because we suggested that if you had a deposit there you move it to a recommend place or use another option as a place for your money.

Jun 09, 2012 04:14 AM
Chris Hardy
Elevations Real Estate, LLC www.BuyFortCollinsHomes.com - Fort Collins, CO
Northern Colorado Real Estate
Cathy- thanks for taking a look at this...since lenders won't likely succumb to strong arm tactics like default guarantees, I still think the best way to hold them accountable is for a third party to collect the data for which lenders delivered funds on time and publish it for all to see. That would get their attention pretty damn fast! Brian - I like BOTH of those lessons! Awesome comments! Thanks for contributing!
Jun 09, 2012 08:01 AM
Anonymous
Leticia
I used to use a Bank of America loan officer, until I found out that they base their so celald approvals on what the buyer tells them. What a colossal waste of everyone's time including their own.I am glad to see you are not accepting internet approvals, those always are the worst. Get me a lender I can talk to and one that has seen the buyers payslips, tax returns and bank statements, then I'll present to a seller. I am sure there are some very good loan officers in Tulsa, buyers need to take advice from their Realtors on this subject about who to and who not to use.
Jul 24, 2012 02:03 AM
#38
Anonymous
Concerned in Oregon

Thanks for the information... Wish I would have read this prior to picking our lender. I am now looking for recourse as this has put my family in a really bad place in which we are now forced to find alternatives to live while we try this process again. Lender made promise after promise and now the appraiser has taken 2 weeks with no report still and we were set to close today! Hopefully we don't loose our escrow money as well but, it does seem that EVERYONE looses but the lender who gets to keep your deposit!

Jun 16, 2015 02:41 PM
#39