Second Time this Week * Out of Area Real Estate Agents want to SHOW MY RENTAL HOMES

Property Manager with Gibson Management Group, Ltd.

I received an e-mail on Sunday from a departing homeowner/client who had been contacted directly by a neighbor regarding a "friend" who is moving into the area from NoVA.  When the "friend" called my clients, they were arranging viewings of properties for Sunday afternoon, and their NoVA agents would be showing them around.  

When my client referred them to me, they said OK.  They never contacted me and never contacted the owners again.

I received an e-mail inquiry from my website today from a NoVA agent - 2 hours away, who wants to show a rental of mine on Friday that is BEING VACATED ON FRIDAY.  I responded that HER clients can view the property online and maybe she should consider referring her rental prospects to a local real estate agent who

1) knows the area * amenities and the features of the GATED COMMUNITY;

2)  has access to our MLS system through our local MLS lockbox key; AND

3) who can get her prospects THROUGH THE MAIN GATE SECURITY.

I know that NoVA agents handle showing rental homes differently than we do in our area; however, our rental market is VERY brisk so inserting an out-of-area AGENT that has to get up to speed on the basics of the community is not worth my time.

BOTH properties are NOT ON OUR MLS * they are ONLY available on my website and shown through my efforts after some PREscreening of the rental prospects. OUT of AREA AGENTS * refer your rental prospects to a local real estate agent or property manager OR risk wasting your time and GAS on a 4 hour drive for NO RESULTS.


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Jennie Miller, PLLC
Buy/Sell/Rent Your Home in Phoenix Metro Area - Phoenix, AZ
AZ Broker - Real Estate Services 480-382-9681

That is terrible when you spend all that time and gas and have nothing to show for it!

Jun 13, 2012 03:00 PM #24
Scott Fogleman
New Home Team 804-573-9592 - Richmond, VA
New Home Team

Wallace, What a waste of time to drive that far to show a rental. Did they even ask how they would be compensated? We have agents that will pay $100 if you put someone in their rental,not worth my time....

Jun 13, 2012 06:47 PM #25
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA

No compensation discussion - she is more curious why agents are not calling her back.....

Jun 13, 2012 08:09 PM #26
Conrad Allen
Re/Max Professional Associates - Webster, MA
Webster, Ma, Realtor

Hi Wallace.  You want the agent to be geographically competent?  Fussy, fussy:)

Jun 13, 2012 08:46 PM #27
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA

I'll list a VACANT property in our MLS rental section with a lockbox - not a tenant occupied property where real estate agents just show up and expect to get in "because it is a rental".

Jun 13, 2012 09:33 PM #28
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg IL Area Real Estate

I can't believe someone would drive 2 hours to show a rental? They should just refer the client out to your area. Besides, the property is not ready if the tenants are moving out the same day.

Jun 13, 2012 11:25 PM #29
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Wallace rules the property management seas....Long May her banner waive

Jun 13, 2012 11:35 PM #30
Kathy Dowd
RE/MAX Realty Team, 239 220 4133 - Punta Gorda, FL
Consider it SOLD

HAHAHA...its going to cost the agent more than its worth....


Jun 13, 2012 11:42 PM #31
Kathy Fuhriman
Bear River Valley Realty - Tremonton, UT

With all of the hassle and headache rentals are I cannot imagine splitting the monthly management fee with another agent who will do nada during the rental term.  Craziness. 

Jun 13, 2012 11:48 PM #32
Frank Laisch
AmTrust Title Insurance Company - Chicago, IL
"The Insurance Guy"

that's amazing Wallace, I know I wouldn't be driving 4 hrs to show someone a home :)  

Jun 14, 2012 12:14 AM #33
Shaun Reilly
Reilly Real Estate - Newton, MA

Don't worry Debbie #9 you are not the lone dissenter!


I will agree with everyone's basic point of this NOT being worth the agents time on her own.  So if this is just a random person that contacted them about getting a rental they are nuts.


Also as a rental property owner myself I know the importance of prescreening and not wasting my time showing things to every flake that contacts me.  Around here things get done almost exclusively on Craigslist so I have at least 2-3 exchanges with someone before I even entertain a showing.


Now as far as this agent goes maybe it is a friend or relative they trust very much.  Maybe it is someone that sold them there current home and is selling it for them now that they are moving and want to rent until they are sure where they want to put down their roots.

The agent may have offered to refer them and they said they really would like this person to help them since they trust him/her and have known them for years.  The agent may have agreed to that and is doing it more or less pro bono or maybe they have an agreement for some compensation to be paid to the agent in the event of their being no commission being offered.

Being this is a relational business I am surprised at how many people just say it isn't worth their time when these clients could be people that the agent might have done a lot of business with and could possibly get local referrals from for providing exceptional personal service.

Jun 14, 2012 01:28 AM #34
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

I don't understand why you think being a local agent is necessary because of being familiar with the community, neighborhood or area? I can get any information about any community in minutes and get any specific information including visuals, demographics, points of interest and other details.

If an agent wants to preview a property, why would I steer him/her away from it? Until a commitment is made, only then would you qualify their application to determine if they would be tenants, so I also agree with Shaun's comments, #35 about this issue.

Jun 14, 2012 01:57 AM #35
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

There is no way I would drive this far for a rental, but if another agents wants to drive her client to see one of my listings, I'll walk on water to get them in the door. 

As someone who shows a lot of listings that are a bit far from my own back yard, I really appreciate a listing agent who serves her seller by makihng sure I can get in the door.  Of course, our entry cards are good for about a thousand mile radius from DC!

Jun 14, 2012 02:09 AM #36
Thom Abbott |770.713.1505 | Intown Atlanta GA Condo Living - Atlanta, GA
Midtown Atlanta GA Condos For Sale

Wallace....I've now taken to giving out the listing agents number....all these calls I get for $975 I can make any money...and who would pay a referral fee.

I'm focusing in taking rental listings only, and not showing tenants, unless they are my own rental.

Jun 14, 2012 03:11 AM #37
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA

Kimo * a GATED, SECURE community with their own police force and with NO access without resident or property owner authorization is gonna be hard to access and view properties.....KNOWING where the amenities are and accessing the golf course, etc. is gonna be hard without an ENTRY bar code.

This is an agent who used to be a stager - go figure

IMHO * these rental prospects probably have some issues - credit, animals, etc that they think they need for her to "vouch" for them....

Jun 14, 2012 03:15 AM #38
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I have learned the hard way it does not pay to work too far from home.

Jun 14, 2012 03:18 AM #39
John DL Arendsen
Crest Backyard Homes designer & builder of ADU''s

Good advice. Some RE agents think they can be all things to all people and only end up spreading themselves too thin.

Jun 14, 2012 06:22 AM #40
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Hi Wallace, I get that too.  I tell them we use Supra lockbox system, if you don't have one refer them to some who does!

Jun 15, 2012 04:50 AM #41
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA

Rental homes in our area are renting SO FAST, I just have to ACTIVE on my website and post on Craigslist...going through the hassle of putting an listing in MLS is not cost effective.

Jun 15, 2012 05:09 AM #42
Brian Schulte
Allison James Estates & Homes - Sierra Vista, AZ
SFR, Sierra Vista, AZ

Knowing what local rental companies pay for a referral makes me wonder why they would even think about showing your rental. Maybe they are looking what the local rental companies charge and even maybe they are looking to buy a local home to rent down the road and a competent landlord!?

Jul 01, 2012 12:12 AM #43
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