Mr. and Mrs. Seller, you need to learn to say “no.”  When a buyer makes an offer on your home, and that offer includes some of the excluded items in your home,   the answer should be “no” to the thought of including them in the sale. 

We all know how exciting it is to receive an offer within the first few days on the market, and I realize that you want to keep the buyer happy, but we don’t know what lies ahead.  There is a home inspection hurdle to successfully clear.

Surprise, surprise, when you read and heard that the home inspector said your furnace has seen the final years of its life.  This was not an item you were considering replacing.  The buyer wants a credit for this replacement. 

Now aren’t you glad you didn’t include all of your excluded items such as your new refrigerator, washer and dryer?  You may be bartering with those items now rather than giving a credit.  It’s a good lesson to learn.  That little two letter word is not difficult to say, and it’s usually a good decision to say it when negotiating a buyer's offer!!

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Star Posted by Barbara Todaro "New Franklin MA Homes" on 06/15/2012 07:20 AM   Comments (54)   Tips and Advice in the Sales Strategies / Tactics Channel   listings that exclude items  
Short URL: http://actvra.in/Cx7

54 Comments on When Your Buyers Want Your Excluded Items Included...Learn To Say "NO"

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JUN
15
1,522,337 Points 275 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Margaret....yes, that's a good idea..... appliances such as refrigerator, washer and dryer are personal property that buyers usually want and we can't remove them before listing, so they are excluded....sometimes the seller wants to take them but often the seller is willing to use them to negotiate a better price .... I like to use them to negotiate home inspection issues....
3:57pm • #35

When we sold my husband's grandmother's home the buyers wanted the window air conditioners and the refrigerator.  We said no and they wanted to know why.  It was pretty simple.  They were our tenant's items. :) 
Marge
4:02pm • #36
1,522,337 Points 275 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Hi Marge.... buyers will try to get as much as possible.... you've already learned to say "no"....
4:08pm • #37
462,962 Points 2 Featured Posts Outside Blog

It's usually the excluded items that they zero in on. It's best to remove those items from the home altogether before showing the property.
4:50pm • #38
1,522,337 Points 275 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Robert.....yes, that's the best policy, but some items can't be removed....
5:01pm • #39
627,700 Points 8 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp Called Shot Master

I agree.  Many times sellers are afraid they won't be able to sell without giving away the farm.  Just learn to say NO!
6:02pm • #40
1,522,337 Points 275 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Kay..... isn't it a  simple word to learn for sellers and their agents....
6:04pm • #41
JUN
16
127,382 Points 2 Featured Posts Outside Blog Called Shot Master

So right, better to have some leverage for bargaining later rather than giving the store away from the start
6:11am • #42
1,522,337 Points 275 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

you're right, Joan....
6:50am • #43
164,593 Points Called Shot Master

Barbara, There is a saying I love in these situations " just what part of NO is you do not understand". I do not have nerve enough to say it very often, but I sure do want to.
7:43am • #44
1,522,337 Points 275 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Tom.... I think you and I are total opposes.... I don't think twice about saying whatever is on my mind...and many times, I should bite my tongue.... I'm getting better at this.... I have a few scars now.
7:46am • #45
398,257 Points 5 Featured Posts Outside Blog Attended Rain Camp

I tell my sellers to say no to certain items.  I have never really seen it be a real deal killer.  Sometimes, we know what they want, and we can throw it in later as a bargaining chip if needed.  
8:02am • #46
1,522,337 Points 275 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Gary.....yes, save that bargaining chip....
8:17am • #47
164,593 Points Called Shot Master

Barbara, It took me many years in my sales career to learn to bite my tongue. I have let my mouth overload my ass way too many times.
8:18am • #48
1,522,337 Points 275 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Tom.... I like that.....
8:22am • #49
134,415 Points 2 Featured Posts Called Shot Master

Barbara,

As always, your information is spot on. I had a friend that used to buy and sell horses. Now that guy could negotiate, he never gave anything away right out of the gate.

-Brent
8:50am • #50
1,522,337 Points 275 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Hi Brent and Deb..... I missed seeing you.... hope all is well....I always wanted to be a horse trader.....not really!!!
8:58am • #51
JUN
18
134,415 Points 2 Featured Posts Called Shot Master

Hi Barbara,

Yup, missed you too. Deb & I have been swamped with business. My darned wife keeps selling homes in hours and that keeps me busy. The latest deal was sold with a coming soon sign for asking and we did both sides. Crazy busy down here. Wanna come help us, I can promise you a smoked brisket, beer and a swimming pool. I know we could benefit from your skills...

Texas is calling Barbara...

-BrentOur Pool
10:07am • #52
1,522,337 Points 275 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Hi Brent and Deb.... glad to hear all is well.... and one very nice pool.... keep selling and make sure you stay as you are...the cutest couple on activerain....
10:13am • #53
JUN
23
625,934 Points 1 Featured Post Outside Blog

I am sure all have had this happen, thanks for showing us how to say no.
9:40pm • #54

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Barbara Todaro "New Franklin MA Homes"

Franklin, MA

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RE/MAX Executive Realty

Address: 445 Franklin Village Drive, Franklin, Ma, 02038

Office Phone: (508) 520-9881

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The Kuney-Todaro Team is the "#1 team in Franklin's #1 office." Our expertise is in marketing new construction and resale properties. New construction is our niche and we have sold 40 subdivisions in the area of Franklin MA.


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