Bank of America is letting go of another third party vendor!  I mean reassigning the short sales that this company is presently handling. 

Although I have not personally worked with this third party vendor - I have worked with others from Bank of America's pool and I have to say they were not that great to work with! So to see this one getting the boot - I am sure this one is no different.

Hats off to Bank of America for keeping on top of these issues and putting a stop to the none sense by replacing them!

  • Reassignment of AMO Recovery Short Sales. Active short sales with Asset Management Outsourcing (AMO Recovery) are being reassigned to another Bank of America vendor.


  • Bank of America retains third-party vendors to assist agents and homeowners during a short sale. We are making this vendor change to improve the customer experience and expand the level of service.

 

What This Means to Agents

Current active short sales, with AMO, will move to another approved vendor. To prevent closing delays, current files in closing status will remain with AMO until July 6. If closing extends past July 6, the file will be transferred to another vendor.

Homeowners may receive communications and letters from the new vendor on behalf of Bank of America.

     

We represent home buyers and sellers as their exclusive agents in Northern California.

        

Rosemary Brooks (DRE # 01336351) / D'Adrea Davie (DRE# 01510971)

 The Mother and Daughter Realty Team -  Your Real Estate Professionals.

                                  
All opinions, information and data provided is deemed reliable but is subject to errors and omissions. Not intended to solicit other Brokers' clients. We cooperate with them fully.

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This post has been included in California Real Estate News San Joaquin County, CA Real Estate News
Post is included in group: California Short Sales, REO's, and Foreclosures
Post is included in group: Advice for Sellers
Post is included in group: CALIFORNIA REAL ESTATE
Post is included in group: Posts to Localism
Post is included in group: California Loan Modifications, Short Sales, & REOs

6 Comments on Bank of America: Working hard to improve relations

JUN
16
818,352 Points Outside Blog Called Shot Master

Bank of Ameirca has a long way to go to improve customer service for short sales, or anything else.
8:23am • #1
488,843 Points 7 Featured Posts Outside Blog

Banks have been taking it on the chin for the past few years. They made some mistakes but the real problem was GREED and that touched every american this past decade. Hopefully we have all learned and will move forward cautiously. Nice post. 
8:28am • #2
518,297 Points Outside Blog Called Shot Master

Bank of America is slow, slow, slow to make changes and most of them have not been as good as the advertise ahead of time.
8:29am • #3
561,411 Points 12 Featured Posts Localism Sponsor Outside Blog Hit Router Called Shot Master

Edward and Celia - I agree they have a long ways to go, but I am willing to acknowledge in good faith that I do see them trying.  Might be a little too little a little too late, but then the saying is - "its never too late"!
9:33am • #4
561,411 Points 12 Featured Posts Localism Sponsor Outside Blog Hit Router Called Shot Master

Alan, I totally agree - GREED got us in this mess and every American is touched by it.  So many have lost their American Dream behind the American Greed!
9:35am • #5
561,411 Points 12 Featured Posts Localism Sponsor Outside Blog Hit Router Called Shot Master

Elite Home Sales  Team - very slow.  They have had to let several of their third party venodrs go too.  Took them a while to figure out that out and that is one of the slow moves.  The other is the short sale process period. Slow.

But I still give them a passing grade for the "trying to improve the process part"
9:38am • #6


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Rosemary Brooks-The Mother & Daughter Realty Team

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Stockton, CA

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BMC Real Estate - the Mother and Daughter Realty Team. A Realtist, CDPE, FAS. We take the extra steps to ensure our clients receive the utmost care! Call 209-910-3706 We represent home buyers and sellers as their exclusive agents in the Central Valley, Bay Area and nearby counties. Your Real Estate Professionals. ~~~~~~~~~~~~~~~~~
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