This past week, I listed a nice property situated on a peaceful rural 5 acre parcel down in Port Orchard.

You can see a virtual slide show of the property 14098 Glenwood Road SW Port Orchard WA

Just a few minutes after the listing was published and went live, I received an email from the Northwest Multiple Listing Service, kindly notifying me that I had commited a listing violation.

More specifically, I had used descriptive language in my listing remarks section that violated the Fair Housing Act - a term/word that was discriminatory and potentially offensive.

And just what was this deplorable, slanderous, and offensive term?

The word was 'Family.'

It's interesting to note that the NWMLS uses the term 'Family Room' in their Residential Input room location fields.

I wonder how it is that they can use the same term as I did, but not be equally in violation of the Fair Housing Act?

Here is a link to the Fair Housing Word Report that I had received.

Keller-Williams-West-Sound-Realty-Kitsap-County-WA

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Rich Jacobson is a licensed real estate professional with Keller Williams West Sound, providing knowledgeable empowerment and relentless representation for his clients of residential properties and vacant land throughout all of Kitsap County WA and portions of Pierce, Mason, and Jefferson Counties. You can also find him at KitsapLifeSoundBiteBlog, and Crabbing in the Hood, or e-mail: kitsapagent@gmail.com

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53 Comments on Fair Housing Act Violations and Other Potentially Offensive Terms

20 Most Recent Comments Displayed Show All

JUN
29
1,527,899 Points 164 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

We had a long talk about using the phrase "within walking distance" in listings with our association attorney.  Since not everyone can walk so the term could be considering exclusionary for anyone who might be disabled.  There are times when we go a little to be politically correct.

12:27pm • #35
982,677 Points 114 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

What . . . people don't have a "family" anymore!?!  I'm a single woman and I sit in my family room to type this.  Who's offended or "discriminated" against by the word "Family"?  Family takes on all forms and is a very INCLUSIVE word to me.

Write this up in your nexr lisitng: 

"Items excluded from sale:  The black blind in the family room, the Polish shine dedicated to the prestigious Mexican Protestant Saint Francis, and the Indian youth painting in Grandma's house behind the wheelchair above the garage."

1:01pm • #36
548,816 Points 9 Featured Posts Outside Blog Called Shot Master

rich:

Other agents in our local MLS have had the same notice sent to them.  I hope Wallace is correct in her comment.  We should beable to advertise our listings as family homes.

2:32pm • #37
2 Featured Posts Outside Blog

In Michigan I still see a lot of  listings in the MLS  that say" Great for Families"  .  .  . I wouldn't do it however.  What do you think of "walking distance to downtown . . . ".  ? I would think that would exclude people that couldn't walk but it is a very common phrase here. Thanks for sharing!

4:24pm • #38

I once had clients tell me they were reluctant to look at a house that was advertised as near a certain church. The inclusion of the church name made them feel excluded.

On the other hand, I worked with a single gay man who specifically said he wanted to live in a "family neighborhood" because he wanted his visiting grandkids to feel at home there.

I remember wondering in each of these cases if I would be guilty of steering if I honored their requests.

 

4:25pm • #39
2 Featured Posts

Sorry, I hadn't logged in before making the previous comment!

4:26pm • #40
408,943 Points 19 Featured Posts Outside Blog Called Shot Master

Wow. I found it interesting that other words like, "Executive, Traditional, Handicap, and Wheelchair" were also on the list. It seems like these are common descriptive words, particularly in certain neighborhoods. How would you say that you had a "wheelchair accessable home"? That is important to someone in a wheelchair, is it not? 

I'll also assume that your fair housing laws are different than here in FL and in SC where we just moved from. Sexual orientation is not a protected class - not that I plan on descriminating, but there were clearly several words that would have applied.

Also in FL there are a lot of 55+ communities where the terms, "adult, senior and retired" would be common phrases for. I think half of our MLS would get thrown out. 

5:22pm • #41
1,914,473 Points 386 Featured Posts Localism Sponsor Outside Blog Attended Rain Camp Called Shot Master

Rich, yikes!  Once the Washington Post bounced back an ad with the heading "Drama Queen".  It pretty much described the condo.   Too bad I had to chage it to "Dramatic Spaces".  Oh well.  This stuff can get out of hand.

7:37pm • #42
867,011 Points 18 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

An intesting topic.. and maybe we need to rethink the word "family"... I think it would be great to get some clarification for those on high.. not sure I understand.

7:47pm • #43
535,983 Points 71 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

We will be the first empire to fall from political correctness. Sad really how far we have veered from the Founding Principles.

9:06pm • #44
1,352,557 Points 42 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Rich - It all seems a little crazy, but I guess we have to do our best to follow the rules as they stand.

9:15pm • #45
JUN
30
302,028 Points 11 Featured Posts Outside Blog

That looks like a nice place to raise a ______! As much as it seems silly I get the purpose of it. What I don't get is the fact that they will allow you to have a family room just not a  family reunion,HA!

3:41am • #46
556,652 Points 31 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Rich,

You DIDN'T!

I am horrified, non plussed, shocked.

You used the word FAMILY? Right out there in public?

You really should be ashamed!

Phil

5:03am • #47
871,484 Points 201 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

"Offended." I can only think of bad words when I think of this problem.

7:15am • #48
186,626 Points Localism Sponsor Outside Blog Attended Rain Camp

Hi Rich. I was once warned about "perfect for a growing family"word in a listing description in the here. I wrote back that I appreciated them looking out for me and explained that it was a commonly used here - not meant to be exclusionary at all. I changed it to read "perfect for a growing family and anyone else". I heard nothing more...
Good Luck!
Bruce

 

7:32am • #49
1,362,024 Points 244 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Rich, WOW that is insane.  What is even more insane is that I can think of several words that are offensive that they would probably not give a second thought to, because they would be looked upon as politically correct.

When the word Family starts becoming offensive, what is next?

3:45pm • #50
JUL
02
423,846 Points 16 Featured Posts Called Shot Master

With all of the hysteria and miss information out there keeping us from doing our job, it is good to have a sensible person like Wallace #8 to set the facts straight.

Thanks for posting this important topic Rich and thanks Wallace for steering us in the right direction to find some solutions.

4:19am • #51
JUL
14
155,778 Points 13 Featured Posts Outside Blog Called Shot Master

Sounds like the PC police on streoids. You're clearly not vilating the intertion of the lawmakes so why should you be leld to the lettering of the text.

Did you have to change it?

 

1:30pm • #52
JUL
25
134,858 Points 1 Featured Post Outside Blog

Hello, thanks for the information on your post! Please, join our group on LinkedIn, ‘REO Institute’. We share Real Estate information regarding market trends, Short Sales, BPOs, REOs, OREs, BOVs, ideas, Education/Training, and Commercial Education. We value you your comments, ideas, and opinions about the Real Estate Industry. Thanks, James

Thanks

James A. Browning MRE, CEO & Founder, REO Institute

9:13am • #53
SEP
10
459,700 Points 5 Featured Posts Localism Sponsor Outside Blog Hit Router Attended Rain Camp

We were told here to avoid the use of  the words "within walking distance"  or " biking distance" as this could be a problem for those with walking disability. I think we have to play by the rules even though they may sometimes be the product of those that have nothing else to be concerned with in this life and in no way directly harm anyone.

8:13pm • #54

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Rich Jacobson Your Kitsap County WA Real Estate Broker

Poulsbo, WA

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Keller Williams West Sound Realty

Address: 3594 NW Byron Street, Ste. 101B, Silverdale, WA, 98383

Office Phone: (360) 499-6367

Cell Phone: (360) 440-4758

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Providing Knowledgeable Empowerment and Relentless Representation of Real Estate Clients throughtout the Western Puget Sound, including all of Kitsap County WA, and portions of Mason, Pierce, and Jefferson Counties.

"Helping You to Successfully Achieve Your Next Adventure in Life!"

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