You will never believe that problems that I have encountered with the Verizon and the 8830 Blackberry World Phone. After three weeks of not being able to log on to WPMLS to do a listing search I finally called Verizon for help. Don't ask me why I waited so long. I spoke to a level two Verizon tech support and who was able to get the home page but not log on even after she downloaded Adobe reader for pda's. BTW, if your need a free site to down load programs try www.handango.com. After speaking to our IT Department, we realized that the Adobe program didn't download correctly. He advised me to visit a Verizon store and speak to them directly. After waiting on line for what seemed forever, I told the technician my problem, however, she didn't know what to do. Growing more exasperated by the minute but not wanting to take out my frustration on her I just smiled when she called her Tech Support. After waiting her turn and listening to a pre-recorded message for about twenty minutes she finally got through to a real live person. They didn't know how to download Adobe Reader either. So, they call Blackberry Rim Technical Support. If you, an individual call they charge but Verizon is their customer, and lucky me I am a Verizon customer. Rim support was able to log on to the first page after I gave him the web address but not able to do anything else. Just then my hero, another Verizon agent walked by and he easily download Adobe for pda's. However, I am still to run a search, oh well, guess my next stop is visiting our IT Department. I will not give up until my mission to be able to search the MLS from my Blackberry is accomplished. Stay tuned. Or if you have any suggestions please let me know.
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