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Seriously? Why do you CALL &/or TEXT at ridiculous hours?

By
Real Estate Agent with Keller Williams Realty EV (AZ) & Keller Williams SLC (UT) 629265000 & 7238507

Seriously? Why do you CALL &/or TEXT at ridiculous hours?

iphone text messaging

6:55 am (call)  Good morning Mr. Realtor.... Do you realize it's 6:55 am and my family is trying to sleep in on this beautiful summer morning? 

11:45 pm (text) Good Evening Mr. Seller.... Do you realize that we have already gone to bed by 11:45 pm?

6:45 am (text) Good morning Mrs. Divorced Seller... Yes, your ex-husband did text me his complaints at 11:45 pm last night, but do you realize you are calling me at 6:45 am - only 7 sleeping hours later?

7:13 am (call) Good morning Ms. Nosey Neighbor... Yes, the weeds are growing in your neighbor's short sale property.  It should be closing soon.  iphone

7:22 am (text) Good Morning, Mr. Seller's girlfriend... I know you don't want to take his 5 pets out for a walk today, but I'm trying to sell his home. 

11:55 pm (call) Good Evening Ms. Cross Agent... Yes, I was still answering my emails, but I wasn't calling at 11:55 pm!

6:00 am (call) Good Morning Mr. Referral - Yes I am happy you are calling me, but we are on AZ time, not NY time.  

6:15 am (text) Good morning Mr. Lender... Yes I will get you that one last bank statement by tomorrow. I'm going back to bed - I'm exhausted!

 

8:00 am, 8:15 am, 8:30 am, 8:45 am, 9:00 am SUNDAY MORNING (Good morning MLS agent - "Can I show your home on Lynx Dr. at 9:15 am today?"   AAAAAaaaaaaaa!!!!! 

 

Does this ever happen to you? 

You say: 

(1)  "But turn your phone off." Invisible iphone  I say, "Do you have elderly parents or teenagers that you need to listen for? I do."

(2)  "Leave a voice mail that says, 'if you are calling after 8pm or before 8am, I will return your call...'" I say,  "I do have that on my voice message."  "Is there a text feature like that?"

(3)  "Set up expectations with your clients in the beginning".  I say,  "I do, but when they see emails coming from me at any time of the day or night, they think I must never sleep and it's okay."   I also say, "But why are Realtors calling and texting at crazy hours?!!"

(4)  You say, "Don't answer". phone lock I say, "I don't usually, but I do get up to look and see if it's my family calling or texting".  For example I had 3 calls and 3 text messages all before 8 am this am.  I got up 6 times to see who it was that keet calling and texting.  I answered one of the texts with, "I'm happy to call you at a reasonable hour."   

 

Well now that I've vented and it's 10:46 am, I think I'll call that irritating agent back. Irritating Realtor

 

Thanks for listening. 

Is there an auto - responder that says, "BE REASONABLE FOLKS?!!!!"

Posted by

Shanna Day Dream Home Team

https://plus.google.com/112829348058511259992

 

Comments(8)

Edward & Celia Maddox
The Celtic Connection Realty - Queen Creek, AZ
EXPERIENCE & INTEGRITY - WE TAKE THE HIGH ROAD

We usually get these calls now from call centers trying to sell something.  Not in the mood to buy anything after 9pm.

Jul 17, 2012 03:53 AM
Shanna Day Team Leader AZ & UT - Call 480-415-7616
Keller Williams Realty EV (AZ) & Keller Williams SLC (UT) - Mesa, AZ
Top 0.33 of 1% of 79,000 AZ Realtors

That's true - or from a political campaign! 

Jul 17, 2012 04:01 AM
Virginia Cheezum
F. C. Tucker Company - Indianapolis, IN

Shanna, someone really needs to write that book on the life of a real estate agent!  Everything you said is so true!

 

Jul 17, 2012 04:11 AM
Shanna Day Team Leader AZ & UT - Call 480-415-7616
Keller Williams Realty EV (AZ) & Keller Williams SLC (UT) - Mesa, AZ
Top 0.33 of 1% of 79,000 AZ Realtors

ohhhh, is that your grandbaby?   I need to be spending more time with mine, and less time responding to texts and phone calls at ridiculous hours - right?!!

Jul 17, 2012 04:17 AM
Pam Orzan Broker, Owner
Coastal Living South Florida Real Estate - Delray Beach, FL
Selling Delray, Boca Raton, & Boynton Beach

It is funny, I guess people just get that burning desire to contact us NOW...no matter when now is. It's also ironic, as usually what they are contacting you about is never an urgent matter. LOL

Jul 17, 2012 04:58 AM
Shanna Day Team Leader AZ & UT - Call 480-415-7616
Keller Williams Realty EV (AZ) & Keller Williams SLC (UT) - Mesa, AZ
Top 0.33 of 1% of 79,000 AZ Realtors

Well said.   I wouldn't mind if it was actually an urgent matter, but when was the last time we had one of those during the night? 

Jul 17, 2012 05:14 AM
Elizabeth Bolton
RE/MAX Destiny Real Estate Cambridge, MA - Cambridge, MA
Cambridge MA Realtor

Hi Shanna  ~ Truthfully I wouldn't think twice about texting at odd hours - but I would be very unlikely to see a middle of the night text - my phone's in the other room and I don't bother with it late at night.  But I am apt to answer middle of the night emails since here I am on the computer at 12:30 am.  I do hesitate to write an email to a client in the middle of the night since it looks odd.

I did once get an 11:30 pm phonecall from a buyer asking about a two year old listing he found online.  I guess that served me right for not updating the post but I remain stunned that someone would call someone they didn't know at that time of night.

Liz

Jul 17, 2012 02:26 PM
Richard Arnold
Keller Williams Realty East Valley - Tempe, AZ
Realtor - Tempe, Chandler, Mesa, Gilbert, Phoenix

I do not call or text outside 8am-6pm unless they were expecting a call from me.  

I answer email or text at almost any hour, since the person who SENT the text is already awake and trying to contact me.

• I initiate emails at any hour of the day, so that the recipient can review and respond at their leisure.  I do not expect quick response or replies from email.

Jul 22, 2012 04:41 AM