They Can't Do That! - Real Estate Agent Training Tips
Candy Miles-Crocker wrote this good post on how to be professional in dealing with tenant-occupied properties.
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Tenants. Washington, DC has some of the toughest tenants-rights laws in the country. It's almost as if you have a tenant for life...and it doesn't even matter if they are paying their rent.
Selling Tenant Occupied Properties
So when it comes time for the seller to sell a property that is tenant occupied...it takes our jobs to an entirely different level. As with everyone else, tenants can be great to work with or they can be extremely challenging. Great tenants will keep the property tidy at all times (or at least most of the time) and will allow showings with a reasonable amount of notice or in specific time frames. They return the real estate agent's telephone calls or emails and are generally very cooperative.
The Challenging Tenant
Then we have the challenging tenants. Now we all understand that the tenant is being displaced and often times is not pleased about being displaced, but it is not our decision to sell the property...it was the owners decision and we were hired to get it sold. As real estate professionals we try our very best to be accommodating and respectful at all times. But the tenant is angry and wants to make things as difficult as possible for not only the owner, but for the real estate agent as well. Because we know this type of behavior occurs, we try prepare the owner for the worst.
- We let the owner know that the tenant may not allow showings or may require too much advance notice
- We let the owner know that the tenant may not allow an agent in the property, even with an appointment
- We let the owner know that the tenant may not keep the property clean
- We let the owner know that the tenant may change the locks
What Are You Willing To Do About It?
Yet, even when you tell the owner all of these things, the general response we hear is, "They can't do that! That will be in violation of their lease"! But the sad truth is this... they WILL do these very things and it doesn't matter what the lease says. And unless you, Mr. or Mrs. Owner are willing to take legal action, there is virtually nothing you can do about it.
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Candy Miles-Crocker
Real-Life Real Estate Training
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