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Motherly protection... extends to my agents and my clients

By
Real Estate Broker/Owner with Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 GREC# 169695

Do you see "back off" in those eyes?  Because I was standing just over the fence and I can assure you that is exactly what the new mama was thinking when I was snapping away.  I was trying to get some good photos since we're the "dairy capitol" of Georgia and have an annual festival, but Mommy cow wanted no part of me getting to close to her baby.

Today when I wanted to choke out a listing agent who "got to close" to my buyers I knew just how this MAMA cow must have felt.  So you have a seller that wants you to be there for all showings, okay, I can understand that, she's a little old lady and she's not able to leave home and she is leery of letting "strangers" in her home, but I really thought in our phone conversation you were going to be a professional and stay out of my way.  And question my buyers about their opinion of the home... I stepped right in between said agent and my buyers and then began to explain agency to my buyers.  Don't tell the agent who represents the "other side" anything.  Let's save that chatter for later when we are out of his ear shot. 

And these buyers were "older" and "wiser" than some and you'd think they would know better, but they truly had no idea how agency works or that everything they were saying to the listing agent could and likely would be used against them.  I have always counseled younger buyers against this behavior, but I suppose I now must have that conversation with all my buyers, just in case. 

And my new agent started today.  Jumped right in with both feet getting to see how it's done when I was writing an offer on one of "those" foreclosure listings.  And broke him in good.  It was one of those comical situations where if it could go bad it did.  Wham... we were in multiples, wham.... my printer jammed (over and over and over) until I had to print in another room, then the copier jammed (managed to clear that one in a jiffy), and meanwhile was also sending over an amendment to another buyer for signatures.  I was scared my new agent might just bolt it was so crazy in my office today.  But when he left after 5 he said he'd be back in the morning.  I'll try to shield him from the really bad stuff until his hooves aren't clean anymore.    I love training a new agent who doesn't have any bad agent habits.  If he learns it "my" way we won't have any problems.  But just like I was protecting my clients this morning I also protect my agents. 

When I work with folks, clients or agents they are "family" and we'll I'm the mama cow.  So be nice or step back away from the fence.

 

 

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Tammy@Lake-Sinclair.com

(Click on Lane Realty Logo for web site)

Tammy Lankford, Broker/Owner

 

Broker License # 169695  Lane Realty License # H-11420

Real Estate Instructor License # 355089

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Suzanne McLaughlin
Sabinske & Associates, Inc. (Albertville, St. Michael) - Saint Michael, MN
Sabinske & Associates, Realtor

Having talked to you on the phone, I know that you have the silver tongue, however, I would bet that given your background, you also know how to stand your ground very well.  You have had tough experiences that make you a formidable opponent.  Good for you!  And, break the agent in right.  He needs to know that real estate is not all staging and niceties.  It is negotiation and problem-solving on the fly!

Jul 24, 2012 11:26 AM
Erv Fleishman
Realty Associates - Boca Raton, FL
Luxury Prop Specialist Realty Associates

Listing agents are often present at showings, especially high end showings. the owners expect that. Answering questions is not a crime if the agent remains appropriate. Many questions, only the listing agent might know the answer and you would have to ask to get it. 

Are we talking about a cow or a bull.

Jul 24, 2012 11:36 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Tammy

It's not a good business practice for a co-broker to get personally involved with our customers.

Good luck and success.

Lou Ludwig

Jul 24, 2012 11:48 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Suzanne- I do know how to stand my ground.

Erv- perhaps you misunderstand, we didn't have questions, the listing agent tried to grill my buyers, that ISN'T going to happen to my clients.  And in this area when listing agents are there, which is rare, most of them quietly stay out of the way unless the buyers or buyer's agent have questions

Lou- that's my opinion too.

Jul 24, 2012 11:55 AM
Ron Marshall
Marshall Enterprises - Saint Michael, MN
Birdhouse Builder Extraordinaire

I am glad that you took the "bull by the horns".   And, I wish you and your new agent lots of success!  Is he on the Rain yet?

Jul 24, 2012 08:24 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

No the "end of the day' got there just about the time I was getting "to that" I logged on and was showing him when someone walked in the office door and then it was time to go home.  Will be first on the list this a.m. though Ron.

Jul 24, 2012 10:32 PM