The Closing  is over, and everyone is happy, but it is not the end of the home ownership process, nor is it the end of my involvement with my Borrowers. In many ways this is the start of what I will be doing for them in what I refer to as The Post Closing Years.  This is the start of me being their for them as long as they have this mortgage.  Starting at this point I make a commitment to them to be there to answer any questions that they may have from this point forward.  I also commit to staying in touch with them and making them aware of options that may come along during The Post Closing Years on their mortgage.

Staying in touch with my Borrowers during The Post Closing Years is extremely important to me, and will prove to be of value to them as well.  As time passes there will be opportunities that may be a benefit to my Borrowers to may be lower their monthly payment.  This may be because interest rates have improved, or they have started out with Private Mortgage Insurance (PMI) as part of their mortgage payment, and have now reached a point that we should see if it can be removed.

I stay in contact with my Borrowers during The Post Closing Years by contacting them yearly to review their mortgage, what I refer to as a Mortgage Inspection.  A Mortgage Inspection only take a few minutes, but can reveal several opportunities for my Borrowers to take advantage of.

I also use a program called Mortgage Returns, which allows me to set criteria that will notify me that I need to contact my Borrowers to notify them of a benefit that may be available to them at this time.  Mortgage Returns also allows me to automatically send my Borrowers birthday and anniversary cards, as well as many other things that keep me in touch with my them.

By keeping in touch with my Borrowers through The Post Closing Years I believe is a major benefit to both me and my Borrowers.  They do not have to wonder who to call when they have a question on their mortgage, and they can be assured that if an option on their mortgage comes along that I will be there to tell them about it.  Staying in touch with my Borrowers through The Post Closing Years will also provide me with the opportunity to be there when they are ready to purchase again, or need to refinance.

As you can see The Closing was just a new beginning, and not the end to the value that I will bring to my Borrowers.  The Post Closing Years are years that I look forward to with each and everyone of my Borrowres, and a partnership that I hope last for many years.


Other Blogs In This Series:

Preparing Buyers To Purchase A Home

Obtaining A Mortgage

Meeting Conditions On The Commitment Letter

The Closing

 

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  Info about the author:

George Souto is a Loan Officer who can assist you with all your FHA, CHFA, and Conventional mortgage needs in Connecticut. George resides in Middlesex County which includes Middletown, Middlefield, Durham, Cromwell, Portland, Higganum, Haddam, East Haddam, Chester, Deep River, and Essex. George can be contacted at (860) 573-1308 or gsouto@mccuemortgage.com

 
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6 Comments on The Post Closing Years

AUG
01
110,554 Points

Good post/ Staying in touch is the key.

Bob Usey Properties

Mississippi Gulf Coast

Web Site: BOBUSEY.COM

 

5:07pm • #1
774,733 Points 16 Featured Posts Outside Blog Attended Rain Camp Called Shot Master
George, after closing my relationship doesn't end with my clients either. They always know if they need anything I'm just a phone call away.
7:01pm • #2
1,152,555 Points 86 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

George, staying in touch with past clients will always reap rewards, maybe even a referral or two to boot.

7:28pm • #3
AUG
02
795,554 Points 80 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

George, that is very cool...i do not see mortgage brokers in my area doing that alot...great strategy!

5:33am • #4
492,960 Points 29 Featured Posts Outside Blog Called Shot Master

When I do my follow up, I never use the word closing, I use celebration. I instill the word, during the application process, the same way.

To me, closing means finished and that is not the way I want my clients thing, at all.

Great post George.

7:45am • #5
AUG
03
421,110 Points 12 Featured Posts Called Shot Master

Hi George - What a great service you provide. I also keep an eye on my clients who are paying PMI, but unfortunately we haven't seen much appreciation in recent years. 

4:47am • #6

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George Souto

Middletown, CT

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George Souto NMLS# 65149 FHA, CHFA, VA Mortgages Connecticut

Address: One Liberty Sq., PO Box 1000, New Britain, Ct, 06050

Office Phone: (860) 573-1308

Cell Phone: (860) 573-1308

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