Special offer

Open Message to the Developers of the MLS Software (Mac Users - Write to your MLS Agents Again!)

By
Real Estate Agent with Coldwell Banker Residential Brokerage RES.0782738
Open Message to the MLS Software Suppliers: I subscribe to Pro. I have emailed several times over the last few months with suggestions but had no reply. There should be more control on the pages which have listings such as featured listings and or own office listings. These should include: Order (price, type etc). The customizing interface is very old fashioned and hard to control - it should be updated and mean while made more stable. It should be possible to loose the home page. Sometimes the link sent to customers doesn't work for them at all. And the customer thinks we are not efficient. On the basic MLS I think the report designer is at least 10 years behind the times. An easy example of what's missing: Live data should be available when designing to allow for correct positioning of fields. The interface is hardly user friendly and in my office of ten agents I am the only one who can write or edit a report because I have 20 years experience going back to DOS and Crystal Reports. In 2008 that just isn't the solution anyone would tolerate if there was competition. In other words - if your team wants to they can smarten up and make far more user friendly, the interface as well as the report writer. Form a group of savvy users (real estate agents who are well versed in software use) to work with your software engineers to get MLS into the present. One more very important point to make: The MLS should work on Safari or Firefox so that Mac users - a growing number of people - can work without having to borrow someone's PC or go out and $1000 or more to buy an new Mac and run windows on that mac just to run one programme: the MLS.

Comments (1)

Greg Myers
G L Myers Real Estate Services - Chapel Hill, NC

There is certainly a need for competition given the complacency of most MLS boards. The Triangle MLS is no exception. Our system recently change software and never even explored alternatives to just an "upgrade" from the current vendor. It is pitifully slow and limited to Internet Explorer. If one complains about performance, the advice is to buy a new computer designed to access the more demanding MLS system we now have. I like to think the choice was due merely to ineptitude and not to kickbacks, but there is no way to be sure and both are objectionable.

Aug 17, 2008 01:35 AM