When potential buyers play the field, I opt out.
When potential buyers play the field, I opt out.

As professionals, we have the right to defend our business practices, especially when they may be questioned by potential clients.

After finding that a woman I was working with had started calling other agents to gain information, I thought a signed Buyer / Broker Agreement would protect the time and effort that had already been spent.

I was wrong.

She refused to sign, saying she is able to look up properties on her own and that she doesn’t want to bind herself to one agent. Okay then, the home tour that was scheduled for the day is cancelled until further notice.

She still expected me to drive her around for a day without an agreement in place. Not going to happen, especially knowing she bypassed me completely to contact other agents in the area. 

Dear Potential Buyer: My time, efforts and resources are valuable, despite your lack of respect for me. I take commitments with clients very seriously and refuse to be part of the team of agents you are trying to build to find you a home.

I am choosing to opt out. Good luck to you now.

 <<<0>>>

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I, Wanda Kubat-Nerdin at Prado & Kramer Real Estate am responsible for my opinions expressed in this blog. Information herein is deemed to be reliable but not guaranteed and may change due to market conditions. Please do not take my pictures or artwork and use them as your own, they are my property,  Copyright ©

 
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12 Comments on When potential buyers play the field, I opt out.

AUG
14
129,323 Points 4 Featured Posts Called Shot Master

Exactly Wanda! I'm not sure why consumers think that it's ok to use us in that capacity.  Is it a lack of understanding or do they simply not care? I'm happy that you stood your ground.
6:55am • #1
535,883 Points 71 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Love it! We use the term "client" waaaaaaaay too loosely in this field.
6:57am • #2
513,448 Points 20 Featured Posts Outside Blog Called Shot Master

Good Morning Wanda,  I am finding this to be  more of a problem with buyers.  They are looking for homes on all these web sites, I explain that there is more a agent does then just playing cab driver.  Suggested!
7:04am • #3
1 Featured Post
Wanda. How strange she felt she had to call other agents looking for information. If there was a problem reaching you, then, okay...maybe, but just blatantly going around your expertise is odd. Good for you to refuse to assist. In exchange for great service, loyalty is not a lot to ask.
7:34am • #4
1,114,894 Points 115 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

It's interesting that people would actually think this would work with any professional.  Not going to happen. Next.
12:20pm • #5
1,402,524 Points 54 Featured Posts Outside Blog Called Shot Master

I am hearing more and more agents charging a fee to work with them and then give it back to them only after the transaction closes.

I think about this every now and then.
3:13pm • #6
926,246 Points 13 Featured Posts Called Shot Master

Wanda,

Good for you.  In commercial real estate when someone was looking for properties we always had them sign an agreement.  With all the prep work one has to do as well as showing, one has to value their time spent with someone who has no respect for a realtor's time.  To quote the queen of hearts in Alice in Wonderland, "off with their heads!" LOL A
3:21pm • #7
919,309 Points 80 Featured Posts Localism Sponsor Called Shot Master

Brenda, I must adhere to the the standards that I have set forth. Otherwise a lot of time that cannot be gotten back is wasted.

Doug, You are right and a customer is just a customer is a customer...

Will, I tried everything to show her the value of my services and still she refused to sign...her choice and mine to part at that moment. 

Nancy, I suppose she thought she needed several people guiding and helping her.

Anna, I have been down this road before and she can have at it...without me.

Bill, Now THAT'S an idea! 

Alexandra, By the reaction, it told me a lot of things and one was lack of respect of my time.
4:00pm • #8
1,188,457 Points 31 Featured Posts Outside Blog Called Shot Master

Good for you Wanda, life is too short and there are too many wonderful clients who would welcome your time to work for someone like that.
4:32pm • #9
AUG
15
775,583 Points 16 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Wanda, I would say that I agree with you 90% of the time regarding this, but every now and then I consider a person like this a challenge.  I'll actually work with someone to win them over...it doesn't always work out, but when it does...
7:36am • #10
919,309 Points 80 Featured Posts Localism Sponsor Called Shot Master

Al & Peggy, How we run our business is up to us and being on the same level of commitment matters to me.

Nick, I have also been up to the challenge a few times and had great success. This time was definitely not one of those times.
7:48am • #11
AUG
26
472,761 Points 12 Featured Posts Attended Rain Camp Called Shot Master

Wanda, you chose to do the right thing.  With so many serious clients who value our services, time cannot be donated to those who do not value our time and expertise.
7:34am • #12

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Wanda Kubat-Nerdin, REALTOR® St. George, Utah

Southern Utah Residential Real Estate Specialist

Saint George, UT

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Prado & Kramer Real Estate, St. George, UT 435.632.9374

Address: 21 North Main Street, St. George, UT, 84770

Office Phone: (435) 251-8092

Cell Phone: (435) 632-9374

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Southern Utah has over 300 days of sunshine per year while offering mild winter temperatures for outdoor activities every day! Add that to the picturesque canyons, red rock cliffs, sandstone bluffs, clean air plus small town atmosphere you’re Home, Sweet Home! Come and experience Southern Utah for yourself! I cover the following areas: St. George Hurricane Washington City Santa Clara Ivins Central New Harmony Pine Valley Toquerville Veyo Central Pine Valley


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