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As things get to beyond ‘winter slow' appraisal-wise around these parts, I start looking at my options for a bit of financial comfort.  The easy way to go... an appraisal management company...

I wince.

I admit, I'm not a fan of appraisal management companies, but perhaps that's simply because I am not fully aware of the services they provide.  Let me note that I do subscribe to a handful of such companies.  The ones I still keep as clients, I do appreciate and carry a good working relationship with (the good eggs). 

Below are some key points that I have observed or assumed about these appraisal management companies:

  1. They are the go-between from the lender to the appraiser (observation)
  2. It is presumed that the fore-mentioned (#1) is for two reasons

•a.       So that the Lender can be indifferent to favored appraisers

•b.      So that the Lender can keep their hands clean of any issues that an appraisal might bring forth

     3.    An appraisal management company skims an average of about 25% or $100 off the appraiser's fees (observation)

     4.  The larger company presence of this management company is comforting to a lending institution (assumption)

     5.  It is not necessary for an appraisal management company to have any appraiser professionals in their group (and unfortunately, sometimes this really shows) (observation)

     6.  The appraisal management company's client is the lender and so their more apt to side with them than the appraiser (assumption)

     7.   The appraisal management company is not governed by USPAP (appraisers ethical and otherwise guide to the gods) or lending institution regulations ergo they might be able to strong-arm an appraiser into an unjust value (assumption)

For some reason, I've had more uncomfortable confrontations with some of these companies (the bad eggs) than with lenders themselves.  I've been asked to give money back because the loan did not go through... I've been threatened that they will dock my pay if I don't get a condition statement (due to their appraisal request mistake) back to them by end of work day (I've still got that one-way conversation on my voicemail that I need to download to a file).

Please, whether you're an appraiser, a lender or best yet an appraisal management, I would like to hear your experiences.

 

Postscript: Shane, please don't take offense and please please be one of the first to respond here... I know you're a good egg...

+++++++++++++++++++++++++++++++++++++++++++++++ 

5/20/2008 - Update

HVCC is already creating their own monsters out there.  Expect correspondence like this from AMCs if you haven't already.

Attention xxx Appraisers:

Please read the following important message from xxx Appraisal Services. You are receiving this message because you are an approved appraiser in our system. We are anticipating a significant increase in business due to the 2009 Legislation, which will benefit your company by receiving orders from us. Below are requirements set by xxx which must be followed. If at any time during the process of an order you have fallen out of our guidelines the order will immediately be reassigned.

When you receive an order, please note that you are accepting the order based on the following criteria:

  1. You are able to inspect within 48 hours of receiving the order. If your schedule does not allow for an inspection of the property within 48 hours of the assigned time and date on the order form please call All Star immediately to notify us of a schedule complication.
  2. A call must be made to the borrowers within 12 hours of receiving the order to schedule the inspection. You should be calling the home owners twice a day until the appointment time and date has been scheduled. Should the borrower not be contacted within 12 hours of assignment of the order the order will be reassigned.
  3. Once the property has been inspected your completed report will be expected in within 48 hours. If for any reason you need an additional 24 hours you will need to contact xxx immediately.

If you are unable to accept an order from us under these conditions we will need to be notified upon receipt of the order. Thank you.

+++++++++++++++++++++++++++++++++++++++++++++++++++

In addition, I have an order with another AMC and although I tell them the status hasn't changed... every day at least twice a day they email, call or ask me to update the web form.  They are (or at least should be) well aware that the inspection is not set until this Friday (the buyers are waiting for an inspection to proceed with the appraisal).  This company has been wasting everyone's time with their constant status queries.

Please HVCC or the powers that be don't put these people in charge.

 
Post is included in group: Appraisers
Post is included in group: The Appraisal Process - From A to Z
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138 Comments on Appraisal Management Companies

JAN
15
2008
Hi Sara,  Everyone's a statewide and nationwide appraiser these days.  Who's going to do a better appraisal, the appraiser who gets the business directly, or the appraiser who's working for someone who likes to advertise in other peoples areas.  I wouldn't work for any of them, and smart loan officers won't use them either.  Something needs to be done to put out this "subcontracting firestorm."  Please, just say no. 
9:19pm • #1
3 Featured Posts
Ah, Gregg,  but most of these have very large lenders... Companies that perhaps find comfort in large numbers.  Companies that may have their very own appraisal management companies like LSI(WAMU) or Landsafe(Countrywide).  It is quite likely that your appraisals have gone through the hands of one of these appraisal management companies without you being aware of it (via broker) at one time or other. Please do tell, why the so adamant?
10:24pm • #2
JAN
16
2008
164,174 Points 10 Featured Posts
I'm not comfortable with anyone 'appraisal' related that slips under USPAP. It's all we have really at the end of the day to protect our clients - no matter who that client is.
12:58am • #4
Management companies are supposed to be the go between for appraiser and lender. The process is supposed to eliminate the chance of the appraiser being pressured to hit a target value. Did WaMu and eAppraiseIt miss that memo? There are some good management companies out there that are not driven by how fast and cheap you can manufacture value for them. I don't mind working for those companies. Its too bad they are in the minority.
9:07am • #5
3 Featured Posts

Michael - Thanks for the insight.  I take it you did see your appraiser's face to face?  And as an appraiser, were you simply doling out overload at a fee split while you kept bringing in business through brokers and yourself? I work with a local company like that.  I really like working with them when things are slow.  They even provide the software and a desk if I'd like.  I'm thinking more of the out of state AMCs that keep afloat off of their one big client with hopes other little ones trickle through eventually.

Jennifer - Absolutely and as Kenneth mentions below, originally AMCs were supposed to be safe, appraiser and lender friendly go-betweens.  Unfortunately money is money and it usually changes things as they/we get too big for our britches. 

Kenneth - I can't believe I missed mentioning AppraiseIT - Thank you for doing so.  They might be what you would call the epitome of AMCs.  I suppose every industry needs its Wal-Mart...

 

9:42am • #6
JAN
18
2008
164,174 Points 10 Featured Posts
LOVE the new picture!!! Pretty pretty!!
2:59pm • #7
JAN
25
2008

Don't forget LandSafe...a royal pain to say the least. LSI was usually pain free...they let you dictate your fee structure, but I rarely get work from them. I've had the opportunity to do reviews of appraisals done through some of these AMCs and they tend to be the worst ones out there.

Ideally, AMCs are supposed to be third-parties between the lender and the appraiser, but most of them are owned by the lender ordering the appraisal, so what's the point? Money. Close your appraisal department, start an AMC, and sign appraisers up at reduced fees. It's a great business plan if you can do it.

3:25pm • #8

Sara, you might get a kick out of this post from Appraisers Forum-  http://appraisersforum.com/showthread.php?t=132167&highlight=sterling+appraisal

...survey the responses, the unanimous comments are hilarious!

 (you may have to log in to view)

6:16pm • #9
JAN
26
2008
3 Featured Posts

Hi John - Ah, yes... Landsafe. I bet you'll find different negotiable fees in different areas.  A co-worker does quite a bit of work for RELs (WF) which normally has a very straight forward fee structure, but he will only work with them in a region that is hard to find appraisers and charges around $800 per appraisal.  Another appraiser I know goes through RELs in an appraiser-saturated area and they bully her around like crazy for fees.

I think that AMGs that are tied directly into one company are acting as a safe-guard for the lender so that the lender is not responsible for any appraisal issues.  Hopefully the industry can see right through that like the rest of us can...

James - I wish I could get on to appraisersforum.com, but for over 6 months now I get a message that my account is still pending review.  I sent them another plee to let me into their club... we'll see if this one is answered -

12:02pm • #10
JAN
27
2008

Sara,

WOW! I found this through a Google Surch!  Good For You!  Thank you for the call out, I will always try to keep you supported.

You are right about most of the items you point out - if fact most are the reasons that my company was formed the way it was (By An Appraiser - For Appraisers Non Lender Owned)  :)

Just for the record,I do not have any appraisers in the network from your area.  There may be some things different in the North West, but I think you have most of it correct.

Most of the comments were right on the money.  If I can get the bigger companies out there to match what I am trying to offer - higer fee splits, education promoting and discounts for the appraiser and required USPAP & RESPA disclosure & promotion then half of my job and goal will have been reached

Wish me luck.

P.S.

Thank you for noticing

Apella - Shane Leady
10:00pm • #11
JAN
28
2008
Speaking of AMC's, has everyone been getting their mailers from the great Z company, promising, to make are job easier, and to make more money? Their mailers remind me of the infomercial, get rich quick guys. If it sound to good to be true, it's a scam, and with the market the way it is, some people will take the bait.
11:15pm • #12
JAN
29
2008
3 Featured Posts

There you are, Shane - I was getting worried :-) What do you think is a good 'head-hunter and administrative' fee split for AMCs?

Hi Michael - I take it you mean Zillow?  I must admit whenever I see some of their advertising and marketing tactics I can't help but think they've got to be a sorta fun company to work for... and then I snap out of it...

 

11:50am • #13
JAN
30
2008
Hi Sara, No I was talking about Zaio, they keep sending me invitations, to come to one of their wonderful seminars!! I talked to 1 of their reps, and told him I was too busy rearranging my sock draw, to show up. I must look like a real sucker. They must have a bunch of dumb appraisers, who paid their $9000 for a zone, for them to keep up the advertising campaign.
7:31pm • #14
FEB
03
2008
3 Featured Posts
Ah Michael... Zaio... a company I become more informed about every day (click link).
8:26pm • #15
APR
04
2008

Hi Sara

Wow so much has happened and it's pretty interesting (in a not so good way)  the management companies in this area send their work to the lowest bidder. While they allow the appraiser to set their fee their offices call and tell you "the appraisers getting the most work in your are are being paid $125 for a full URAR" wow, that appraiser must be spending alot of time on due diligence!  The AMC's also "require" the report done in 24 to 48hrs from inspection, while this is completely reasonable on "cookie cutters" the more complex jobs cannot be done properly in this time frame especially when you take into consideration that the AMC's rarely provide the sales contract, give incorrect contact information, and are very slow to respond to needs for more information while demanding a "response within 2 hours".  Cuomo's "agreement" is asking for the cheapest appraiser to do the quickest turn time and once again the appraiser is being blamed for the mortgage mess.  So far the responses I have seen from some funders and AMC's do not in any way improve the manner in which appraisers do their job or maintain a better educated group of appraiser or a more through report.   This appears to be a politial move by Cuomo to say "we are doing something" that something is smoke and mirrors!

 

Cynthia Sulamo - Folsom, CA
11:53am • #16

Ok, I've commented on AMC's before and I am going to again.  I do a lot of work for Landsafe (most of it these days)...I would have lost my home by now if I "Just said no"...I am the main support for my family. 

Having said that, I cannot say enough good things about Landsafe. 

1.  They pay in 7-10 days...

2.  They are giving me in excess of 30 jobs monthly...

3.  There is no target value and no contact with a pushy loan officer telling me that I won't get anymore work if I don't hit the number. 

I have to say that it has been very refreshing working this way.  Yes, the single family appraisals pay less but, I can't say enough...it is not that bad...at least I have work...

1:37pm • #17
APR
05
2008

In regard to AMCs, consider this, supported by Pam Crowley. We need to stop sp;itting fees, stop workinf for amcs that take our profits and work for ourselves....

A Call To All From: http://by126w.bay126.mail.live.com/mail/ApplicationMain_12.4.0080.0327.aspx?culture=en-US&hash=3612997648#  
  We need to present the idea and the option of the formation of an appraiser TRUE cooperative to every appraiser in the United States.  We need to offer the opportunity to participate to every appraiser in the United States.  After the response to that offer, we can organize with fair representation.  Some of you have skills and resources in the area of information distribution. A universal media blitz.  I am asking that anyone who desires to assist in the above contact me at http://etrac.biz/EMC/mailtNationalValuationService@yahoo.com and we will set up a network to get the word out. This is going to be efficient. We have a wonderful window of opportunity right now. We are not going to bog down with pet programs and personal agendas. I will say in advance, now, that if in this initial move you feel you are utilized below your potential, do not take it personally, there will be ample opportunity for you to do your thing.   This effort is separate, in addition to, and of course inclusive of the IVPI proposal if it is ratified . If not, it will stand alone.   More to Come, Richard D. Frank          http://www.nationalvaluationservice.org/   We are now a growing group of more than 1000 individuals and businesses from across the USA interested in coming together for the betterment of the financial industry and to improve our Appraiser profession for the individual appraiser as well as the businesses we have worked hard to establish.    

Seven internationally recognized cooperative principles are to be followed:

  • Voluntary and Open Membership
  • Democratic Member Control
  • Member Economic Participation
  • Autonomy and Independence
  • Education, Training and Information
  • Cooperation Among Cooperatives
  • Concern for Community

In the days ahead, you will be provided materials and infolinks as we work toward establishing a cooperative type of entity.  

Cooperatives-

  • Are owned and democratically controlled by their members (YOU) - the people who use the co-op's services or buy its goods-not by outside investors; Co-op members (YOU) elect their board of director from within the membership.
  • Return surplus revenues (income over expenses and investment) to members (YOU)proportionate to their use of the cooperative, not proportionate to their "investment" or ownership share.
  • Are motivated not by profit, but by service-to meet their members' (YOU) needs for affordable and high quality goods or services;
  • Exist solely to serve their members (YOU).
  • Pay taxes on income kept within the co-op for investment reserves. Surplus revenues from the co-op are returned to individual members (YOU) who pay taxes on that income.

  More to Come, Richard D. Frank       note: the http://etrac.biz/EMC/mailtNationalValuationService@yahoo.com email account  was set up as a catch all email account for convenience. It is a free       uncluttered dedicated account only used for these correspondences in order to keep them separate and not flood other email accounts in use.

Jonathan Simpson
12:26pm • #18

In regard to AMCs, consider this, supported by Pam Crowley. We need to stop sp;itting fees, stop workinf for amcs that take our profits and work for ourselves....

A Call To All From: http://by126w.bay126.mail.live.com/mail/ApplicationMain_12.4.0080.0327.aspx?culture=en-US&hash=3612997648#  
  We need to present the idea and the option of the formation of an appraiser TRUE cooperative to every appraiser in the United States.  We need to offer the opportunity to participate to every appraiser in the United States.  After the response to that offer, we can organize with fair representation.  Some of you have skills and resources in the area of information distribution. A universal media blitz.  I am asking that anyone who desires to assist in the above contact me at http://etrac.biz/EMC/mailtNationalValuationService@yahoo.com and we will set up a network to get the word out. This is going to be efficient. We have a wonderful window of opportunity right now. We are not going to bog down with pet programs and personal agendas. I will say in advance, now, that if in this initial move you feel you are utilized below your potential, do not take it personally, there will be ample opportunity for you to do your thing.   This effort is separate, in addition to, and of course inclusive of the IVPI proposal if it is ratified . If not, it will stand alone.   More to Come, Richard D. Frank          http://www.nationalvaluationservice.org/   We are now a growing group of more than 1000 individuals and businesses from across the USA interested in coming together for the betterment of the financial industry and to improve our Appraiser profession for the individual appraiser as well as the businesses we have worked hard to establish.    

Seven internationally recognized cooperative principles are to be followed:

  • Voluntary and Open Membership
  • Democratic Member Control
  • Member Economic Participation
  • Autonomy and Independence
  • Education, Training and Information
  • Cooperation Among Cooperatives
  • Concern for Community

In the days ahead, you will be provided materials and infolinks as we work toward establishing a cooperative type of entity.  

Cooperatives-

  • Are owned and democratically controlled by their members (YOU) - the people who use the co-op's services or buy its goods-not by outside investors; Co-op members (YOU) elect their board of director from within the membership.
  • Return surplus revenues (income over expenses and investment) to members (YOU)proportionate to their use of the cooperative, not proportionate to their "investment" or ownership share.
  • Are motivated not by profit, but by service-to meet their members' (YOU) needs for affordable and high quality goods or services;
  • Exist solely to serve their members (YOU).
  • Pay taxes on income kept within the co-op for investment reserves. Surplus revenues from the co-op are returned to individual members (YOU) who pay taxes on that income.

  More to Come, Richard D. Frank       note: the http://etrac.biz/EMC/mailtNationalValuationService@yahoo.com email account  was set up as a catch all email account for convenience. It is a free       uncluttered dedicated account only used for these correspondences in order to keep them separate and not flood other email accounts in use.

Jonathan Simpson
12:26pm • #19

In regard to AMCs, consider this, supported by Pam Crowley. We need to stop sp;itting fees, stop workinf for amcs that take our profits and work for ourselves....

A Call To All From: http://by126w.bay126.mail.live.com/mail/ApplicationMain_12.4.0080.0327.aspx?culture=en-US&hash=3612997648#  
  We need to present the idea and the option of the formation of an appraiser TRUE cooperative to every appraiser in the United States.  We need to offer the opportunity to participate to every appraiser in the United States.  After the response to that offer, we can organize with fair representation.  Some of you have skills and resources in the area of information distribution. A universal media blitz.  I am asking that anyone who desires to assist in the above contact me at http://etrac.biz/EMC/mailtNationalValuationService@yahoo.com and we will set up a network to get the word out. This is going to be efficient. We have a wonderful window of opportunity right now. We are not going to bog down with pet programs and personal agendas. I will say in advance, now, that if in this initial move you feel you are utilized below your potential, do not take it personally, there will be ample opportunity for you to do your thing.   This effort is separate, in addition to, and of course inclusive of the IVPI proposal if it is ratified . If not, it will stand alone.   More to Come, Richard D. Frank          http://www.nationalvaluationservice.org/   We are now a growing group of more than 1000 individuals and businesses from across the USA interested in coming together for the betterment of the financial industry and to improve our Appraiser profession for the individual appraiser as well as the businesses we have worked hard to establish.    

Seven internationally recognized cooperative principles are to be followed:

  • Voluntary and Open Membership
  • Democratic Member Control
  • Member Economic Participation
  • Autonomy and Independence
  • Education, Training and Information
  • Cooperation Among Cooperatives
  • Concern for Community

In the days ahead, you will be provided materials and infolinks as we work toward establishing a cooperative type of entity.  

Cooperatives-

  • Are owned and democratically controlled by their members (YOU) - the people who use the co-op's services or buy its goods-not by outside investors; Co-op members (YOU) elect their board of director from within the membership.
  • Return surplus revenues (income over expenses and investment) to members (YOU)proportionate to their use of the cooperative, not proportionate to their "investment" or ownership share.
  • Are motivated not by profit, but by service-to meet their members' (YOU) needs for affordable and high quality goods or services;
  • Exist solely to serve their members (YOU).
  • Pay taxes on income kept within the co-op for investment reserves. Surplus revenues from the co-op are returned to individual members (YOU) who pay taxes on that income.

  More to Come, Richard D. Frank       note: the http://etrac.biz/EMC/mailtNationalValuationService@yahoo.com email account  was set up as a catch all email account for convenience. It is a free       uncluttered dedicated account only used for these correspondences in order to keep them separate and not flood other email accounts in use.

Jonathan Simpson
12:27pm • #20
3 Featured Posts

Cynthia - I was hoping that the new system would not only have a standard split, but that appraisal fees would be raised to the point where appraisers did not notice a difference in whether all their income was coming from AMCs or not... If they're making new rules, why not include that?  It seems for so long appraisers have been taking cuts here and there, but when was the last time appraisers really got a raise? 

Patrice - Yes, absolutely, there are good AMCs and it is refreshing when you find one that pays fairly and on time. My co-worker works for one that feeds most of it's appraisers very little, but he goes to an area that very few appraisers bother with and so he names his fee and they give it to him - I've been successful with negotiating with some as well.

Jonathan - If I hadn't seen that AR was buggered up this morning, I would have sworn you were pretty emphatic about the National Valuation Service :-) - So far, I have found the proposal of this new organization (NVS) to be the best option for appraisers - I'd much rather contribute a bit toward a co-op than have no other option than to be strong-armed by multiple AMCs.

5:04pm • #21

Dear Sara,

I am not sure how I confused you but I usually think pretty outside the box... ;>)  or it could have been that real nice Petite Syrah that I had for dinner... It was really nice....

I dont like the idea of working with any AMC. I am a good appraiser with a great clientel and am upset at the idea of losing my clients. Basically they are legislating away my business...  If I have to work for an AMC, then Pam Crowley and the NVS are the only place I want to work. I think our sucess will come from working for just them and turning down all the AMC's that steal from us amd make us slaves. I have been on board with Pam from Day One... This is the only way we can succeed if AMC's become mandatory. If they dont at least I anticipate that they will be honest and fair....

Thanks for watching out for me though...

I appreciate you.

 

Jonathan Simpson
7:51pm • #22
3 Featured Posts

Jonathan -

Not at all... I was only poking at the fact that your post showed up three times as several did earlier today... no fault of your own, just a little quirk in the AR posting system - I agree with your sentiments and I appreciate your participation here as well - I only hope one of these days, you'll set up an AR account :-)

... Syrah... one of my favorites ... I might just break into a bottle tonight

10:21pm • #23
3 Featured Posts

Jonathan -

Not at all... I was only poking at the fact that your post showed up three times as several did earlier today... no fault of your own, just a little quirk in the AR posting system - I agree with your sentiments and I appreciate your participation here as well - I only hope one of these days, you'll set up an AR account :-)

... Syrah... one of my favorites ... I might just break into a bottle tonight

10:21pm • #24

oh okay... then all is well....

Sara Syrah...

cute...

Jonathan Simpson
10:46pm • #26
APR
06
2008

Ok, I have signed up for National Valuation Service.  I would love to join forces to insure our fees and business.  I would gladly work with a group like this instead of the AMC's provided that I could make a living at it..  Maybe my head is in the sand but I did not know about this till I read this post

9:04am • #27
APR
18
2008

I JUST THINK IT IS CRAZY, THAT WE HAVE TO WORK 2 YEARS AS AN ASSISTANT OR 2500 HOURS, AND THEN YOU ARE FREE TO OBTAIN BUSINESS FROM LENDERS, BUT THEY GIVE WORK TO AMC, AND WE GET  CUT FEES AND THEN THEY ARE NOT REGULATED. THE PROBLEM IS THAT APPRAISERS ARE JUST PLAIN STUPID THIS IS OUR INDUSTRY WE SHOULD BE ABLE TO CONTROL OUR OWN DESTINY. THERE ARE 100,000 APPRAISERS COUNTRY WIDE. WHAT THE HELL ARE WE DOING CRYIN LIKE A BUNCH OF LITTLE GIRLS, IT IS WHAT IT IS. THIS HAPPENS BECAUSE WE LET IT HAPPEN. NOW IT WILL GET WORST. THE ONLY COMPANY THAT I WILL WORK FOR IS EAPPRAISIT, THEY DO NOT PAY GREAT BUT THEY ARE A VERY WELL RUNED COMPANY BUT THEY HAVE HAD PROBLEMS. BUT WHY DO I HAVE TOO GO THROUGH A AMC FOR WORK?????????????? THEY ARE NOT EVEN APPRAISERS. HOW ABOUT IF BORROWERS WOULD COME TO APPRAISERS FOR LOANS AND THEN WE SAY OK WE PICK A BANK FOR THEM AND MAKE MONEY BUT WE ARE NOT LICENSED FOR THAT BUT WE CHARGE $100.00 AND WE DECIDE WHICH BANK TO CHOOSE, WELL IT IS THE SAME THING THE AMC DO TO US. DEAL WITH IT OR LETS DO SOMETHING ABOUT. LETS CREATE A LIST (FREE OF CHARGE) OF GOOD HONEST APPRAISERS, WITH YOUR DEPARTMENT OF STATE, SOMETHING LIKE THAT,

 

PLEASE ANY COMMENTS

EDDIE
7:02am • #28
APR
21
2008

Appraisal Management Petition

http://www.ipetitions.com/petition/AppraisalManagement/

Concerned Real Estate Appraisers, Lenders, and Consumers from across America Submit the attached petition (Which is posted on appraisalblogs.com):

To: Mr. Ben Henson - Executive Director
Appraisal Subcommittee (ASC)
Federal Financial Institutions Examination Council

email: benh1@asc.gov
cc: Other state or federal agencies with authority in the following matter:

"The ASC's mission is to ensure that real estate appraisers, who perform appraisals in real estate transactions that could expose the United States government to financial loss, are sufficiently trained and tested to assure competency and independent judgment according to uniform high professional standards and ethics." From the ASC website.

The concern of this petition has to do with "Unearned Fees, and Unqualified Appraisal Managers" in performing real estate appraisals.

We, the undersigned, represent a large number of licensed and certified real estate appraisers, lenders, and consumers in the United States, who seek your assistance in solving a problem facing us on a daily basis. Appraisal Management Companies (meaning any and all of the following: , AMC, Appraisal Servicing Companies, Appraisal Placement Companies, Appraisal Vendors, Appraisers, and Appraisal Companies) have individuals within their ranks, who, as a normal course of business, charge fees that exceed the amount that is actually paid to the licensed or certified appraiser that completes an appraisal assignment. The extra fees constitute unearned fees that are charged directly to the consumer. These companies typically do not staff or employee professionals that are qualified to accept appraisal assignments. The Appraisal Management Companies accept orders for appraisals. Then they contract this work out to independent fee appraisers and keep part of the appraisal fee that is charged to the consumer. The fees that the Appraisal Management Companies keep are in most instances titled as appraisal fees and consumers are not made aware that part of the "Appraisal Fee" is for Appraisal Management Services.
The banking community has been aware of this issue for many years. Bank, Lenders, Brokers, and other Financial or Lending Related Companies that want to profit from Appraisal Fees simply form Appraisal Management Companies in order to pass on excessive fees to unknowing consumers. When Appraiser complain about these unethical practices Lenders and Appraisal Management Companies answer these complaints with the following:

the withholding of business, and black listing honest appraisers.

We request that action be taken to hold the lenders and Appraisal Management Companies responsible for this type of violation and provide a penalty for any person or business who engages in the practice of charging unearned or excessive fees to consumers, not disclosing Appraisal Management Fees and or calling them Appraisal Fees, and Accepting Appraisal Orders for which they have no qualification to complete. Companies or indiveduals that accept orders or contract to manage or complete Appraisal Assignments should be qualified or directly employee qualified appraisers that are USPAP compliant. We believe that this practice has an adverse effects on our local and national economies and that the potential for great financial loss exists. We also believe that many individuals have been adversely affected by the excess management fees that are labeled or titled as Appraisal Fees. We believe that many times these fees are paid to individuals or business that are not qualified and do not employ qualified appraisers that are USPAP complaint. We also believe that consumers are mislead into believing that they are paying for Appraisal Services and do not know that a portion of the fee is for "Management Services". We believe that these kind of fees are deceptive and constitute unearned fees. We also believe that in their desire to profit from Appraisal Fees these companies and individuals have had an adverse affect on the American Appraisal Industry.

We thank you for your cooperation and assistance.

Sign The Petition:

http://www.ipetitions.com/petition/AppraisalManagement/
 

Read More: http://appraisalblogs.com

 

http://appraisalblogs.com/

5:12pm • #29
APR
29
2008
Came across this blog a few minutes ago...The subpar whining combined with poor spelling and infantile ramblings shocked me into a new state of dismay. Sorry to see things come to this point.
Jeff
9:56am • #30
3 Featured Posts

Jonathon - Que? Sara... syrah?  :-)

Patrice - I'm still wondering why there is no talk of raising fees to cover potential AMC costs. We haven't received 'a raise' in years - More pay cuts certainly aren't going to keep the good appraisers in business.

Eddie - I hear your frustrations

by... - Thanks, I signed

Jeff - It would be interesting to hear what part of the industry your coming from. 

10:57pm • #31
MAY
05
2008
As a trainee I am very dismayed lately.  Thinking of starting my own AMC!
California Trainee
8:13pm • #32
MAY
06
2008

Sara,

A raise would be very appreciated.  I admit that I am working harder and making less than I was a yr or two ago but...it is still more than I would be getting if I had to start over at something else...I am actually taking the realtor course now in case...(definitely need to cya)

7:32am • #33
MAY
20
2008
MAY
21
2008

Sara - I actually wrote my post because I read yours!!!!  It got me thinking.  I talked to the folks at A La Mode yesterday and they talked me into a Xsite and emailed me the list of Management Co's.  I started emailing but many of them charge to use their service.  With a xsite, you can work with these companies because the xsite translates your appraisal into their format.  So, only appraisers using xsite can contract with them.  However, the xsite is $650 and one of the companies was $150....   I just can't see how this will be a winning proposition.  If they can guarantee some work, maybe I'd try it but I don't know if I'm just waisting my money to sign up!  According to A La Mode, management companies are really the only way that appraisers who do appraisals for loan purposes are going to stay in business.  Oye did I pick the wrong time to change careers! (2005).

12:41am • #35
3 Featured Posts

Our company had xsite for the sole purpose of appeasing one of our appraiser's clients (this too was the mandate of an AMC).  With cut fees from the AMC and the high price of a la mode's xcite and the slow down in business, the boss decided to drop xcite.  We weren't getting the 'promised' additional work to make it worth it. 

I'm going to paste this into your post as well.

9:54am • #36
AUG
19
2008

I too am a trainee located in Washington State and I am one month away from my state cert test and I am panicking with lack of business our small, two-person office is generating (slowing to nearly a crawl within the last two months.)  I feel for the California trainee and too have considered starting an AMC.  (LOL!)

Our local NAIFA (Olympic Peninsula Chapter) is having a meeting tomorrow that will update local appraisers on "Big Changes" that are coming to the industry that will have a great financial impact on our income and carreers.  The meeting notification also mentioned that "some analysts are saying that up to 50% of appraisers will be out of the industry."  Oh my stars!  Any thoughts on that statistic?!?!  

I have been working under my mentor appraiser for three years now (long story...I missed the appraiser trainee education deadline for WA State DOL because I was getting my bachelors degree...tough break for me!) I wish I had some valuable, witty information to contribute...though I feel more like a whiny-wanna-be-appraiser.  Please advise if anyone has any fail proof way to break into the industry and support a family.  I have done a bit of work for eAppraiseIT and all of a sudden the orders stopped (not that I was too heartbroken, but my kids are tired of eatting Top Ramen!) Anyway, upon harrassing them for a change, I was informed that volume is very low in my relatively small coverage area.  I agree, but when our company did a private appraisal for a couple that was getting divorced, they mentioned they just (within a month) had an appraisal done through BOFA (an eAppraiseIT client) and it came in very high.  When I asked who the appraiser was, they mentioned he was from out of the area.  Go figure, travel further away and under-cut the local appraisers that do know our market area!  I am beginning to wonder if I made the wrong career choice... FEEL FREE TO INSERT HAPPY THOUGHT HERE;____________!  Thank you for all the insight. 

Melissa; WA STATE TRAINEE
8:11pm • #37
AUG
20
2008
3 Featured Posts

Hi Melissa -

It will be interesting to see how many appraiser's decide to jump ship in 2009.  I'm hoping the appraisal universe will correct itself, but I'm thinking up ways to be proactive for both myself and fellow appraisers.  I have faith.

11:14pm • #38
SEP
16
2008
2 Featured Posts

Personally - I would love to work ONLY for amc's - as I don't like meeting clients and doing marketing, etc.  I'm the kind of guy that would love nothing more than to just work 12 hours a day, communicate via email, web portals, etc, and just do my job.  

Unfortunately, amc's typically don't pay well enough to make them my ONLY client.  For a while, I did just that. I worked ONLY for amc's and had volume to a point where I actually made just as much at the end of the year when compared with my prior year working for mortgage brokers. 

What I realized, is that I spend a lot of time on the phone with clients - field calls for comp checks, answering questions on why values were lower than they expected, and getting requests for more comps, more addendum, etc.

So, for a little more than a year, I did no marketing and only serviced amcs.  It was good until the volume changed - now I am back to marketing and doing customer relations! 

There are some good companies out there as well as bad.  "Good" may not always be in fees - but perhaps in timely payments, no pressure, longer turn around times, etc.  I am open to "sharing" in my fees when I get value back for that sharing.  If I don't have to market, field phone calls, get pressured, or be under strict time constraints - I am pretty happy to work for a lower than normal fee - as some of that "full fee" work is eaten up by long phone calls, marketing expenses, etc.  So I feel there is some good trade offs there.

Amcs are not for everyone for sure.  I look at them now as a good supplement to "full fee" work - but we'll see what happens after Jan 1 with the HVCC looming!

Beware of all the "new" amcs out there too - it seems there are new ones pooping up every day from former appraisers, brokers, lenders, etc.  I always ask this question: "What value will you as an AMC bring to MY business?"     I know what I bring to theirs....quality work and a share in the fee!  So if I am going to give up some of that fee...there better be something good in it for me!

Richard Ferris - AmcAppraisalsinc.com  (AMC stands for my 3 daughter's initials by the way)

6:17pm • #39
SEP
18
2008

Just Think About It For A Second...

I have been worked with Lenders, AMCs, Appraisers, Realtors, and other real estate professionals for the last 10 years.  I believe that the HVCC is a GOOD thing.  Why?

My reasons are twofold.

As a broker and former Realtor and Appraiser, I have dealt with extensive pressure from the BUYERS to meet a value which in turn, I unintentionally put pressure on appraisers, even thinking of talking value ranges.  Large lenders always questioned value and in turn I had to deal with the go between with the appraiser on these questions.  Many times this compromised my integrity as a Broker.  Many times I believed that if I didnt have someone who hit a specific value, I would LOSE REFERRALS from current clients. 

Many people blame AMCs.  They consider that thier ungoverned hands become dirty from client pressure.  Doesn't all of ours?  If you as an appraiser can say at no time you have felt and even succumbed to the pressure of valuing your properties between 2002 and 2006 then you are lying to yourself and everyone else.

What is to say that many appraisers didnt get these great relationships with brokers and direct orders from lenders BECAUSE they 'played ball'.  I beleive many appraisers, if they only offered unbiased opinions, would have no business.  Brokers and Lenders want appraisals that make deals work.  That is the bottom line.  No deal, no meal.

On the other hand, when I started using a trusted AMC (LSI) I felt a load of pressure lifted.  They were the conduit from which all of the pressure I felt could be flowed through.  The AMC has Quality Assurance groups DEDICATED to quality only.  If your value is supported, no problem.  If a value came in low, and the client was upset, they DEFENDED the appraiser!  Imagine that!  Why would they do that?

1. If they dont provide a quality appraisal first, they would have no business.

2. If they didnt defend their appraiser's appraisals, what does that look like to the quality of work they are providing as well?

3. They provided causal information to the lender that only they could explain in laymens terms. If the lender was still under pressure to make the deal work, they would order a second  or review appraisal.  (and review appraisers will tell you they are the cream of the crop) Imagine that as well!  More work for more appraisers.

All of the calls and emails that the AMC's  focused on you are by their client and vendor reps.  They have very little if any call on whether your appraisal is quality. They just want it in on time.  Again, if you didnt provide timely reports for your direct orders from Lenders and Brokers, do you really think you would still have their business? No!

Yes the turn times are slightly tighter.  But FROM EXPERIENCE it takes 2 and a half hours tops to complete a difficult assignment.  Yes you have drive time, yes you have inspections to set, yes you also have preliminary research time.  But you would do that anyway. 

The country is in a customer service oriented mode, why should appraisers be indemnified from that?  They shouldn't.  Everyone wants everything faster, cheaper and better.  If you could buy a quality 52" HDTV for less than a grand, wouldnt you?

Take into consideration your fees.  An average American worker makes $65000 a year.  If you complete 3 appraisals a day working 10 hrs a day for $225 per order, you have made over $130,000 a year!  Double that of the average worker in a 2000 hr workweek.  Many appraisers don't have college diplomas but are concerned over continuing education fees.  What about those making 65k for an $80,000 degree?  We all have to pay for education, gas and our own time, so none of those should be factors in considering the differences in income. We all drive cars to work. Appraisers just drive to more places of employment (I'm talking about the subject property).  Many people drive to and from work the same amount of miles you put on your cars driving to appraisal appointments.  The difference is we can't claim them on taxes!

I am not here to say that appraisers should not get paid, I am just saying look at it from the normal working Joe's eyes.  If you complain about fees and they take the time to add them up, you will get more opposition than you bargained for.

OK now off of that soapbox, the second reason I believe appraisal management companies are a GOOD THING is that they offer you large volumes or actually whatever volume you choose.  Appraisers who do good quality, timely work will get the most work.  If you owned a company, maybe you own an appraisal company, would you benefit more if your appraisers were punctual, ethical and produced high quality work or those that produce the other choices?  It is a no brainer.  Again appraisal management companies offer work to the best appraisers at the best fees, not just the best fees.

Well I dont know who if any of you will agree but it is hard to knock common sense. Most AMC's are built on that.  Many of them will not bend to pressure even though one or two were shown to have done that.  One last thought.  If Cuomo would have caught a specific appraiser with inflating values, would you have wanted everyone to assume that all of you were doing that too?  Just think about it.

JC - Broker in Maine
7:47pm • #40

The one thing I TOTALLY agree on with all appraisers is that AMC's need to be regulated.  I think all will agree with that.  If banks, brokers and appraisers have to follow specific guidelines then there better be something for them too. But if they were regulated, and if they disclosed fees, would it be a bad thing?  I think that was the main point of the agreement made between Cuomo and GSE's.

Does it take you longer than 2 1/2 hrs after drive time and research to complete an appraisal?  (and if you mean it takes you less, that strengthens my point). 

I don't doubt and know for a fact that many independent appraisers are very, very ethical.  I also know that many are the exact opposite and use their working relationships with Brokers and Lenders to affect their unbiased opinions. This comes from personal experience.

Similar to not wanting one bad egg (or you could use apple!) to spoil the bunch, we still need some styrafoam cartons to cushion the ability of that happening.  The AMC's are those cartons in this agreement. Maybe it isn't perfect but it is a start.  If not AMC's which are already in place, what else can act as this cushion? 

Many people say enforcing current laws and regulations is the way. If this was the case we would have no guns on the streets in the hands of gangs.  We wouldnt have people that still commit murder. (ok gross analogy, but you get my point).  Laws are just laws and regardless of the enforcement they will still be broken or bent at the least.  More enforcement means more regulation which means more enforcement and greater cost to taxpayers and your board fees - do you really want all of that?

There is a great need for a go-between with lenders and appraisers even if you know in your heart you would never give an unbiased opinion.  Could you give me some reasons why, other than your strengthened business relationships (shall I say Corporate?) and affiliations that you used to build your business as well as fees that having orders directly from lenders and brokers is better than getting one from an AMC?  Quality seems to me to be the only argument and even that is debatable at best.

JC - Broker in Maine
9:44pm • #42
3 Featured Posts

Hello Broker - I understand in a perfect world that having mandated AMCs would solve pressure issues ...  however my point was that my experience with AMCs is no different than with lenders.  I still get pressured and due to communication breakdowns, I spend more time than I would directly talking with the lender.  You lost me at 2 1/2 hours as well.  I can't remember a time when I've only spent 2 1/2 hours on one assignment.... and don't even get me started with the amount of fees that appraisers have to pay for licensure, continuing ed, etc .  I would bet the appraiser is already the lowest paid real estate professional out there on average.

Michael - Thank you.

10:40pm • #44
SEP
21
2008

I would like to make that wager with Sara whether appraisers are getting paid the lowest in the real estate profession.  I have worked in most all of the different fields in real estate.  Here are the pay scales for Twenty Five occupations from least paid to highest paid that have something to do with real estate per the Bureau of Labor Statistics:

1. Data entry clerks. (maybe you wouldnt call them a "real estate professional" but they hold the most professions in the real estate industry according to the bureau of labor statistics and there are more of them than any other position, and they are the first to go when times get bad - $25,940

2. Information and Records Clerks -$26,140

3. Vendor Representatives (at AMC' and Asset Management Cos.) Average starting salary is $26,200

4. Client/customer service representatives.  Average salary is $27,950

5. Construction Laborers - $30,330

6. Underwriters - $32,450

7. Roofers - $34,520

8. Title/Closing reps - average is $35, 360 per year

9. Document preparers - $35,500

10. Loan Interviewers - $38,360

11. Loan Counselors - $40,710

12. Notaries who arent also attorneys - $40,900

13. Quality Control Analysts - $42,430

14. Credit Analysts - $45,620

15. Carpenters - $46,420

16. Closing Agents - $47,400

17. Assessors (government) - $52,290

18. Realtors/Agents - $54,150

19. Insurance agents - $56,310

20. Surveyors - $58,900

21. Loan officers -$77,700

22. Civil Engineers - $72, 890

23. Real Estate Brokers - $78,210

24. Appraisers and Assessors of Real Estate - $81,360

http://www.bls.gov/OES/current/naics4_531100.htm

25. Lawyers - $130,620

 

- I had to search many different locations on the site for averages for some of these different occupations.

However, it is blatantly obvious that appraisers are not the least paid.  Note that almost all of these professions need beginning education in addition to licensing and continuing education in one way or another.

I used to appraise and if it takes you more than 2 and a half hours then you are OVER analyzing.  I could understand why you would be upset over fees if you only have time for a max of 2 appraisals a day.. If you have a b-load of assignments - how are you possibly servicing your client effectively with the process taking this long?  And how did you get to a b-load of assignments in the first place?

I think one of the things taken for granted is that appraisals are mandated for loans over $250k per FIRREA. The pubic doesnt have a choice, they HAVE to use an appraiser.  The only competition you have is between each other. Where is the Fair Trade here? Who is looking out for the consumer in terms of fees that need paid?  You basically get to set your own fee no matter what. Maybe if not AMC's to help ease the burden of appraisal fees, they should put in the HVCC that the buyer get 10 different choices of appraiser and then make a decision on who they use.  But no one wants to put that choice in the hands of the person paying for the appraisal because fee would always be the course for hire.  There would be no justification for quality.  At least AMC's have quality rankings on appraisers.  Maybe those rankings could be mandated as well, who knows.  Either way, the consumer gets burnt in the end.  That is who I have to look out for as a broker.

Now, I am in no way trying to say that appraiser's arent a vital part of the real estate field.  However, to use your income as motivation to keep or deny any form of governing on the appraisal process is unfair and will not be considered valid once the Representatives and Senators start looking at the statistics.

 

 

 

 

 

 

JC
5:30pm • #45
SEP
23
2008
3 Featured Posts

Hello JC -

It's interesting how different some web sites amalgamize salaries of appraisers.  Once you add a Commercial Appraiser's salary to the mix, it shoots the salary rate up.  Salary.com shows that Commercial Appraisers make a base salary of about $75,000, Residential RE Appraiser II makes about $55,000 and Residential RE Appraiser I makes about $43,000.  It does not mention anything about Independent Fee Appraisers like many of us.... And if you add in office, insurance (personal & E&O) , licensure, continuing ed, advertising, accounting etc fees that are paid out of pocket, the overall salary continues to fall.  Most of us work solo or with a small group. 

With the skewed results, I would think that your resources may have bundled 'loan officers' into everyone that works at the office (from clerks to managers) but did not take into account fees that the company pays for (for the most part, in an appraisers case, we are the company).

 

10:57am • #46
3 Featured Posts

Oh and out of curiousity, what made you decide to move away from the appraisal industry? 

10:58am • #47

I moved out of the appraisal industry because 1. I have a set schedule (9-5) 2. my family needed me at home. 3. pressure from banks was strenuous anyway.

I thought independent appraisers made MORE money than those with AMC's?  I know probably 50 different appraisers (many that work with AMC's) and none of them only make $43k. And still, at $43k you wouldnt be the lowest paid worker in the real estate industry.

On the Bureau of Labor statistics, they have their own salaries for commercial appraisers, so those values didnt skew their median salary value.  I stuck with residential appraisers.

Lets talk about your extra fees - offices, insurance (personal & E&O), licensure, continuing ed, advertising, accounting.

I pay for my own insurance as many others do, I have to pay for continuing ed too and so do most other people if they want to stay on top of their profession (plus I am still paying 80k for college tuition), and most others have to pay for an accountant if they dont want to do it themselves.

I guess if you have a physical office separate from your home that is your choice but most independent appraisers dont have those, unless you own a company of appraisers, of which you would make extensively more than $43k.

And advertising fees?  Really? I dont see much appraiser advertisements around anywhere I travel.  I am assuming you mean the $100 phone book ad?  Other than that and maybe a business card or flyer (which most professionals also have to pay for).  I would like to know what else your using as advertisement and wonder if you possibly need to rethink if it is actually effective for a return of a $43k salary.

E&O insurance can be somewhat costly, I give you that, but that is a part of your choice to be independent that you cant help and you did choose to be an independent appraiser. As a Broker I have to pay that too. As do most other real estate professionals who are independent.

I am still thrown by 43k.  Is that after itemized deductions?

One last thought is that the bureau of labor statistics is what the government uses to make choices about the economy.  I would hope it isn't too skewed.

Again I think we are off the subject but I do believe this is the first appraisal blog site I have found that will even discuss fees openly without just spouting they are paid too little so I will applaud you for that and for not deleting my posts.  I appreciate the constructive conversation!

 

 

 

 

JC
3:44pm • #48

JC, You hit the nail on the head, but you missed two points, to many appraisers will work for peanuts, and there are just too many trainees. A lot appraiser never ran a business before, so they forget about some of the expenses.

7:13pm • #49
SEP
24
2008

I looked at the data on the link provided - http://www.bls.gov/OES/current/naics4_531100.htm - and yes it shows the site was updated in 2008 with data results from 2007, which was gathered (as in most Govt surveys) in 2005/2006 (housing boom times) much the same as any Census.  The data was from a random survey (I was never surveyed) and did not catagorize different residential appraiser employment positions or types of assignments.

Staff appraisers of major financial institutions have different wage scales (depending on length of employment, expierence, etc) from independant fee appraisers, and from County Assessor appraisers (length of employment, etc).  Lender/Bank appraisers and Assessor appraisers usually get a set wage amount with performance increases - as opposed to a fee schedule on per appraisal - not to mention benefits and less overhead business expenses. 

There is also a difference in fees associated with different types of residential appraisals and the purpose of the appraisal and the license status of the appraiser performing the appraisal(s).  A Certified General who only does high dollar complex RESIDENTIAL work or NON-MORTGAGE purposes, will command a higher fee than a licensed RESIDENTIAL appraiser who limits their field to subdivision cracker box homes for mortgages.  Those doing work for AMCs get less per appraisal and although they are not being pressured directly from the LO/Broker/Lender, they are being pressured by the AMCs (which are not regulated on any State of Federal level) and are judged for future work based on performance (turn times and value conclusion).

 

9:12am • #50
3 Featured Posts

Hello JC - I would love to find an appraiser that is getting 3 appraisals a day, and in some cases a week around here with our without an AMC's help.  Perhaps that's where the salary dispute lies.... forced part time work verses full time.  Everyone around here is twiddling their thumbs with the exception of the one staff appraiser I know who is going crazy with an overload of work and of course the tax assessor's.  Perhaps we have an overpopulation of appraiser's right now... perhaps the ones I know are all putting their feet down and not accepting AMC orders out of principle.  I'm not sure... but I've had discussions with every appraiser I know in the area within the last year that I know whether we can maintain a career as an appraiser or will we have to subsidize it with a part time job.  I'm not crying on anyone's shoulder.  I have no problem working multiple jobs, I would just prefer to work full time as an appraiser. 

Michael - My friend is taking a RE Appraiser 101 class right now (just to get back to the basics) and he said there is another seasoned appraiser and one trainee in the class.  That's it, just one... and there aren't that many 101 classes in our area, so I think we'll definitely have  a 'appraiser population correction' around here soon.

David - Do you think that data is submitted through tax records?  If so, I can tell you now it's way off balance as I know too many appraisers that are not currently paying their taxes for one reason or another. 

 

10:43am • #51

Sara  -  At the top of the page (link) it states  -  These national industry-specific occupational employment and wage estimates are calculated with data collected from employers of all sizes, in metropolitan and nonmetropolitan areas in every State and the District of Columbia, in NAICS 531100 - Lessors of Real Estate.  Which could mean it was taken from Employer Tax Records of W2 employees (staff) and most likely any survey submitted to Employers for data would be based on a minimum number of employees of that employer or business - usually 10 being the minimum for work related surveys.  Which would clearly eliminate small shops or individual appraisal businesses, or any that have or work with 1099 independant contractors.  Then by using Extraordinary Assumptions they arrive at the survey conclusions.

2:17pm • #52

David - AMC's do not pressure for values (at least those I work with) and if you would ever know of or work with any AMC that would do that, federally, they are still liable for coercion and I would report them.  Those I work with grade quality first, turn time second, and fee third.  Value isn't even in the equation.  If the CLIENT (me or any lender) has a value dispute we have to either 1. Prove that the appraiser did not follow USPAP guidelines or 2. order an appraisal review. Those I work with don't even allow me to put any value on the order forms...  Also you can search differentiated types of Appraisal positions based off of the type of employment you choose to search.  That is how I found government assessors and other job classes not shown on that specific site.  Also "employers" I thought meant self employed for the purposes of the data they have collected. Unfortunately I was not correct.  Per the OES " Data from self-employed persons are not collected and are not included in the estimates."  I would assume the reason for the exclusion would be because of the lack of accuracy from loopholes of 1099's where extensive itemized deductions can be taken without proper proof (I like these by the way).

I actually cannot find a data source at the moment for self employment wage statistics which is kindof scary.  Who regulates this information and why isn't it published if there are statistics?  I will follow up later.

Sara - I apologize that in your area appraisals are fewer than other areas or that there is an overpopulation of appraisers in your area. That unfortunately has nothing to do with AMC's (the point of this blog).

 

 

 

 

 

JC
8:36pm • #53

Can you really believe this is all I have found so far..

Independent appraisers can earn from $1,500 to $8,000 or more per month and
can receive $200 to $300 per day as consultants.

- That is a broad range I'd say...

So... 24k to 96k a year plus consulting fees. Average of $60k/yr
9:16pm • #54

Can I ask a question, what are your standard fees for an appraisal?  I will compare data I have from AMC's (I have fee schedules of the actual appraiser fees - If I told you where I got them I'd have to kill you!) and compare them to what you charge to see the actual differences.

JC
9:32pm • #55

Yes I do find that hard to believe  -  within a 30 minute time period I was able to find this information and copy and paste into a word doc before posting here:

http://www.latimes.com/classified/jobs/counselor/2002/la-111002counselor-appraise,0,7188449.htmlstory  -  Salary Range  -  Pay depends on the size and type of employer. In Los Angeles, with one year of experience commercial real estate appraisers can earn $40,000 to $60,000 annually with a median of approximately $45,000. Residential appraisers in Los Angeles earn approximately $10,000 less than commercial appraisers, or from $30,000 to $45,000 per year with a median of $35,000.

Appraisal fees depend on the property being appraised. The appraisal fee for a single family home can range from $350 to $2,500 and for a 2-4 unit apartment building can range from $350 to $750. An independent appraiser needs to complete approximately 20 appraisals per month to run a successful business.

http://www.oakton.edu/acad/dept/realestate/careersheets/RES-app-sheet04.doc 

SALARY RANGE  -  The going rate for an appraisal in the Chicagoland area is $250-350 per residential appraisal, which usually takes 3-4 hrs. of work.  The portion of this fee the Associate Appraiser collects per appraisal varies with the employer.  Some Associate Appraisers are paid a salary or hourly rate.  Appraisers usually work independently out of their home.

 http://agency.governmentjobs.com/sc/default.cfm?action=viewjob&JobID=122476&hit_count=Yes&headerfooter=1&promo=0&transfer=0&WDDXJobSearchParams=%3CwddxPacket%20version%3D%271%2E0%27%3E%3Cheader%2F%3E%3Cdata%3E%3Cstruct%3E%3Cvar%20name%3D%27FIND%5FKEYWORD%27%3E%3Cstring%3Eappraiser%3C%2Fstring%3E%3C%2Fvar%3E%3Cvar%20name%3D%27CATEGORYID%27%3E%3Cstring%3E%2D1%3C%2Fstring%3E%3C%2Fvar%3E%3Cvar%20name%3D%27TRANSFER%27%3E%3Cstring%3E0%3C%2Fstring%3E%3C%2Fvar%3E%3Cvar%20name%3D%27PROMOTIONALJOBS%27%3E%3Cstring%3E0%3C%2Fstring%3E%3C%2Fvar%3E%3C%2Fstruct%3E%3C%2Fdata%3E%3C%2FwddxPacket%3E

 

Job Title:

State Appraiser II-Contract Renewal Manager

Agency:

State Housing Finance & Development Authority

Opening Date:

Tue. 07/29/08

Closing Date/Time:

Tue. 08/12/08 5:00 PM Eastern Time

State Salary Range:

$36,840.00 - $68,160.00 annually

Agency Hiring Range:

Min: $48,000.00  Max:$54,000.00

Job Type:

FTE - Full-Time

Location:

Lexington County, South Carolina

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

http://www.michigan.gov/careers/0,1607,7-170-46398-64641--,00.html  -  EARNINGS AND ADVANCEMENT   -  Salaries vary according to the Appraiser's experience, education, ability, geographic location, and employer. Most Appraisers are paid on a salary basis. However, independent Appraisers work on a fee basis for individuals, corporations, lending agencies, and other clients.  The earnings of experienced Appraisers are comparable to the earnings of other professional workers such as accountants, architects, and lawyers. Professionally certified Appraisers may earn from around $40,000 to more than $100,000 a year.  Property Appraisers, including assistants, who were employed by county governments in Michigan had annual salaries which ranged from about $14,706 to $46,046 in 1998. Senior Appraisers earned between $14,760 and $51,628 per year.  Depending on the employer, most Real Estate Appraisers receive paid vacations and holidays; sick leave; health, life, disability, and hospitalization insurance; a company car; and a pension. These benefits are usually paid for, at least in part, by the employer.

Now with this data, a survey can be performed to arrive at a conclusion of wage estimates and broken down to East and West areas showing appraisers in the western half of the US receive lower wages compared to eastern half of the US.  Granted, the data is historical, dating from 1998 to 2002/2003 and not all inclusive.  So depending on the data source and the purpose of the survey, the results can be easily manipulated and certain factors omitted thereby providing a misleading conclusion.

Now if you look at the fees for appraisals, you will see that the fees from 1998-2002 are about the same as most appraisals of similar type today, which can be viewed on most appraiser web sites.  So I would have to agree with Sara in saying - "I would bet the appraiser is already the lowest paid real estate professional out there on average." - since appraisal fees have not risen if at all over the years.

 

10:30pm • #56

JC  -  I split up my reply to avoid a lenghtly post.

You stated you no longer do appraisals, so I take it you are on the receiving end (client) and not on the production end (amc appraiser).  Every amc that I have researched or have been contacted by to do appraisals for (they are popping up now days faster than a bag of Orvil Redenbocker in a microwave) have indicated that fees and turn time are most inportant and do not mention quality at all.  They all require to know what appraisal software is being used (?) and require a copy of one's license certificate.  Which brings up questions as to why.  From other sources I have determined that the software is used frequently to open the report for editing or to copy the report information to another report, attach a copy of the license, and send to the client.  Any value disputes may result in the AMC loosing a client, therefore any appraiser that does not determine a value suitable for the client's needs, do not get additional assignments.  As stated a lot earlier, appraisIT is a good example.  Now the concept behind AMCs may be good for independance, but the reality is far from it. 

10:51pm • #57
SEP
25
2008

I found all of the same data you did, but I am talking a conclusive NATIONAL average for Independent Fee Appraisers.  When you find that you tell me.  No one has one.  Much of your data also does not include independent fee appraisers except for a couple sentences including wide arrays of income.  It is hard to imagine no one "really" knows how much an independent appraiser makes. Most information is only state specific (possibly because states independently regulate Appraisers?)

Education is a basis for any job and usually the more you have the higher the salary, that is almost common sense. 

Wage increases across the country as a whole have been at a standstill for the last 4 years.  The average salary increase is 1.7% over the last 4 years - meaning some actually are making LESS than they did 4 years ago. The median wage has been stagnant with a growth of just over a half of a percent.  Appraisers will be the first to state they have had no wage increases, when in fact, most everyone has not had a wage increase. 

Since 1988 the average commission rate for Realtors on a home sale has decreased from a norm of 7% per sale to just under 5%.  Now, you could argue that values have gone up since then.  However as with real estate it is all cyclical.  In the current market and probably years to come, Realtors will be making much less than they did 10 or 20 years ago.

My profession now, yes we made much more over the last 4 years than we previously did.  That is another reason I chose to broker.  However, ask any broker now, and they will tell you we are making less than we did 10 years ago and many if not most are out of the business.

So in short, you are lucky your income has gone nowhere rather than down.

Similar to my statement earlier, eAppraiseIt, is only one AMC (owned by a lender no less, the main reason Cuomo indicted them!!!).  Would you want to be judged by the worst appraiser out there?  If you want to paint with a broad brush, you must include your own profession.

The software required by an AMC is so that your report can be made digital therefore saving paper cost to the client and saving some trees in the process (I used to appraise and appraised for some early AMC's).  The main software is ACI and a secondary software is LightHouse.  This software is write protected, meaning only the owner can manipulate it. The lender and the AMC have "reception" software that is used to pass and review the appraisal from the Quality Control department of the AMC to the client.  Editing of an appraisal by anyone other than the appraiser is illegal, and almost impossible with this software.  THAT is why they require it. They also don't want to be held liable for a faulty hardcopy report.  They can trace all of the data and changes back to you.

I am assuming you are not relinquishing your fees for fear of competition.  Instead you tell me about statistical fees.  I am not afraid to tell you, that the statistics, if for real, are a staggering wake up call.

Two AMC's Fees TO APPRAISERS are:

2055 exterior - $225

FNMA 1004 - $350 to $500 depending on location

with 1007 and 216 for income producing properties - $450 to $600 depending on location.

Properties over $500,000 to $1,000,000 add an additional $100 (for insurance purposes)

Properties  $1,000,000 to $2,000,000 add an additional $200 (for insurance purposes)

Properties over $2,000,000 are quoted to the client.

Commercial Properties (including income producing over 4 units) cannot be appraised.

Mixed use properties may be appraised on an individual basis, please contact the AMC.

Both of these AMC's GUARANTEE their appraised value (the reason stated for the increase in fee to the lender and broker). They stake their business on you providing a quality report.

Value disputes do not result in the AMC losing a client.  If that was the case, then you could easily make the argument that hitting a value is the sole reason an independent appraiser has such a great "business" relationship with the brokers and lenders.  If a big corporation with many hands, eyes, and ears is being pressured for values then how much do you think is being put on one lonely appraiser with no buffer? 

Now looking at your statistics compared to these actual fees, it doesnt appear your fee independently is any more than what an AMC pays. If it is, I would suggest that YOU are overcharging the consumer.  If statistics are what you like, then you have no case with fees, except I assume with extremely complex properties for which they have no stated fee. To top it off, AMC's normally will provide you with a steady stream of work if you provide a high quality report in a short period of time.  It also states on the fee schedules, pays are Bi-Monthly for one and every two weeks for the other. Standard turnaround for a driveby is 2 days and for an interior, 5 days.  Does it take you longer than 5 days to appraise a property (pending normal access time?) - I actually was blown away after I reread the documents.  We are sitting here arguing over 2 and a half hours a driveby report and they give you two days!

Lastly lets talk about if you really had an AMC that would try to "blacklist" you.  If you are at all up on the recent events over the last few years, you would know several lawsuits have arisen from Appraisers being put on do not use lists by AMC's because of a Lender's request. Why? Because an AMC is not legally permitted to do that.  Appraising is your livlihood.  If they have no reason other than "because they wanted to" to stop sending you work after years of service, you can sue them and win, and win big (see some of the suits in California vs Citibank and Washington Mutual).

Anyway, maybe you won't believe me, maybe you are skeptical, maybe you are a half-empty sort of person. I guss all you need to do is your homework. But maybe if you called an AMC and asked them politely for a fee schedule (as I did just this afternoon as mine were rather old and they sent it to me via PDF) or understand your rights as an appraiser before you reem them in front of millions online, you should probably have all your information first.

JC
9:11pm • #58
3 Featured Posts

The detour this blog has taken is funny... especially because I'm the least money motivated person that I know and so arguing about money makes me giggle... and then it made me remember the whole purpose of this;  It's not about the money, it's about the principle. 

The bottom line question is what do appraisal management companies do that gives them the right to take 50% +/- of any fee?  What exactly do they do for their fees?

Every appraiser I have spoken with (money motivated or not) has grumbled about the pressures that these AMCs pass on from the lender and how it generally takes longer to complete an appraisal assignment from a AMC because of lack of communication and knowledge.  If you ask them (and they answer honestly), the lender is their client, not the appraiser.  They are (logically, imo) much more motivated by money than ethics. And they have the least amount of accountability as far as the law is concerned.

(I would love to think that millions view this blog, but sadly, I'd say only a handful do.)

9:43pm • #59
3 Featured Posts

PS - I'd love to get the information to those AMCs!  Those are the best rates I've ever seen!  Please feel free to email me personally if you'd like - Seriously...

9:45pm • #60
SEP
26
2008

I guess I am a realist and I am unimpressed by wingers saying whatever they feel without knowing what is really going on. Sara in no way do I mean you - you posed good questions and assumptions with the original posts and always seemed willing to listn in anything I have read from you, which is why I decided to post here on your Blog.  If nothing else I created some attention. I didnt want it to go down the path of fees yet the cheif argument against AMC's in the proceeding posts was fees.

AMC's do exactly what you stated previously.  They provide an outsourced service for the lender so that the lender (client) can save money in the long run.  The savings arent from fees charged because the fees to the lender are usually higher than that of a typical appraiser.  The savings are from overhead and personnel costs. If you think about it logically, why pay more for the individual service? Basically because in some areas, finding an appraiser is very difficult, and finding a quality one is even harder.  They trust the AMC's to save them time and money in this respect, while paying more for the actual product than they originally would.  I guess that is the reason any service company comes to light.  Do we really need Merry Maids?  I am sure we are all capable of cleaning our own homes.

You are right, the lender is the AMC's client. And the AMC is yours. You are employed by the AMC to complete an unbiased appraisal, just like you would if contacted directly from the lender or Broker.

I think coercion is lessened when there is a buffer, given that buffer remains unbiased as well.  I dont doubt some of these AMC's, especially those owned by the lender in particular, are hard pressed to do the pressuring for the lender.  But find an independently owned and operated one, like LSI with the spin off of LPS - no longer a fidelity company and even Fidelity's own ServiceLink.  The corporate structure there is independent of any bank and the best part is the fees are pretty decent as well. They were also started by appraisers for appraisers so  I guess I choose to use these ones because they don't have greedy hands in the pot. 

I would never use an eAppraiseIt, Landsafe, LandAmerica, Source One or any of these types.  I think that is why the HVCC stated that a bank cant have more than 20% interest in them because Cuomo saw there were legit AMC's and then those that were just an extension of the lender.

 

12:03am • #61

PS I think I want to work for/with Shane Leady.... lol

12:10am • #62

Sara  -  Quote "PS - I'd love to get the information to those AMCs!  Those are the best rates I've ever seen!  Please feel free to email me personally if you'd like - Seriously..."

I'd love to get their information also, however, most likely those fees are what the AMC(s) charges thier clients and NOT what they pay the appraiser(s).  If you look at the fees stated, they are pretty much in line with what appraisers, that don't use a middle man (AMC), charge for assignments.  AMCs make their money by siphoning part of the appraisers fee.  If they were to add their fee for "service" to the cost of an appraisal, and bill the client for the total, they would in fact price themselves out of the market, and as JC put it - "overcharging the customer".

I did not intend to detour they blog topic, just wanted to make a response point that surveys and their statistics are about as accurate as an AVM, regardless of who does them.

JC  -  Quote "Would you want to be judged by the worst appraiser out there?"  -  No I wouldn't but unfortunately ALL appraisers are stereotyped and judged by them by others in related industry fields.  First one blamed for any failed R/E transaction is the appraiser, always has been.  As a former Appraiser you should know that, and as a Broker there is a POSSIBILITY of similar judgement, knowingly or unknowingly.  As for current events regarding the housing market, all the blame was first put on appraisers resulting in the Appraisal Reform bill, before eventually exposing much more blame towards others areas.  And I have done my homework, so I don't look at myself as "half-empty", more like half-full - LOL!!

 

12:57pm • #63

David - My fees to those management comanies are much more.  I pay $450 for a standard 1004 most of the time, my most expensive was $1200 for a 15000 sqft mansion over 5 million. Those are the appraiser's fees.  There are areas (I have been told by friends in the business) like NYC and LA where the fees paid get lower because of all the competition, but they also say the free market competition brings that about anyway, even if there was no AMC.

They arent overcharging me in my eyes because I dont have to do anything but place an order and then wait for the report.  Prior to using them, I had to use my own time and resources (actually had a clerk employed) just to search for appraisers and chase them down with phone calls and negotiating.  Now I dont have to do any of that plus the product is guaranteed. The guarantee is that if I find the appraiser was biased or if they didnt follow USPAP guidelines or was comping to a value, I can have an appraisal review done or order a second appraisal.  If either of those comes within 20% of the original I have to pay for BOTH.  If it is outside of that, I get both for free.

I am betting if I had to employ 1 person to do this while I tended to my clients, a large bank would need a whole department.  The overhead and personnel cost would far outweigh the higher prices of the product itself. 

AMCs make their money by siphoning part of the appraisers fee

This is the biggest misconception of quality AMC's by appraisers.

 

JC
7:35pm • #64
SEP
27
2008

JC

Wow,  your "information" just does not appear realistic in todays world. 

Are you aware that the new appraisal licensing laws require a college degree?  In Calif for a license you need a 2 year degree -  for certified a 4 year degree.  Yes you can be grandfathered in if you were licenced prior to the current requirements.  FHA work is going to certified appraisers only in the next few months - this has been mandated by the new regs.

In California the biggest AMC's are paying appraisers $150 to $190 for a 1004 URAR with the requirement of 24 hr turn time.  You may have done appraisals in 2 1/2 hours, those days are long gone when an appraiser put unk., or left areas blank in appraisals, cloned reports and did little in the report to fully support and explain their research and value.  Today we must use comps no more than 3 months old, include 2 listings or pendings, support all data with graphs, charts, matched pair analysis etc and most appraisers would be glad to have one job a day, that would be busy in this market at this time.  The liability an appraiser has is huge and the expenses have gone up tremendously.

During the 2003 - 2005 "high times" agents, brokers and that end of the business saw their incomes double and better as their fees are based on the price of the home, appraisers were not getting any benefit of the increased values and were lucky if they could charge 10% more for their work while their cost of doing business was going up.  No surprise you left the appraisal business, except that heck if you can get rich and do nothing "a your posts imply" what made you leave?  9-5 job, there is so little work out there now that the only way your working more than 8 hrs a day is if it takes you more than 8 hrs to do that job you just got from an AMC and are getting a whopping $175 for, spent 20$ in gas to get there and still have all the costs of running a business to cover.

Your numbers just do not work in todays world.  What are appraisers getting now?  Typical full fee independent appraiser is charging $350 - 375 for a job, turning the job in 3 days and spending most of that time on the job of full research and development of a report that is completely supported and well explained.

AMC's here charge the lender $350 - $400 while paying the appraiser around $175 for the same job, they do not provide the sales contract, title report or any support for the appraiser, then they hold up the job once they recieve it in the mandated 24hrs for 1 - 2 days while someone who knows nothing about appraising goes over the report and requests the appraiser change none to no, asks for comments that are already in the report (opps they didnt read it or just have no idea where to look since hey they are not appraisers and have never done an appraisl in their life).

AMC's are charging their client $125 for a rent survey and paying the appraiser $50 for the same survey which the appraiser has to drive so a good portion of that fee goes to gas and guess what you'd be doing good to complete the rent survery properly in 2 1/2 hours with rental information so difficult to get in alot of markets and the additional forms required by the AMC's.

Full disclosure of the fee's charged by AMC's to their client - our charge and what is paid the the appraiser - is needed.

 

 

 

CAC
11:24am • #65
2 Featured Posts

I am in favor of companies such as Solidifi and the Mercury Network when it gets off the ground, which will charge a management "fee" but show appraiser's fees as competitive.

With proepr automation, a management company with a larger user base, charging $10-$15 per report for the process, could make millions.   

For example, a company like Ala mode.com has 40,000+ users.  Let's say even 1/2 of them participate in the new Mercury Network.   Lenders choose appraisers based on fee panel, proximity searches, etc - and see the fees of the appraisers in an "open market" fashion.

Mercury plug ins would still allow some reviews to be run prior to sending, (basic "check box" style review) and if higher level reviews were required, contract that out. 

Where most Amcs lose money and credibility among appraisers is in the overhead the DO manage.  A large AMC I know actually pays a human to receive the PDF report, print it out, then go line by line just checking things like, "did the appraiser check the boxes for neighborhood features, does land use equal 100%", etc. 

That is a HUGE waste of money when automation is available to do this very thing. So if an AMC is charging $450 and paying the appraiser $225 let's say, the "profit" for the AMC is $225.  Deduct, however, cost per hour for an employee to do the manual quality review (including workman's comp insurance, health insurance, 401k matching programs, office space, HR people, etc)  The net for the AMC is not the full $225 or even $200.

Now I don't feel sorry for the AMC in the LEAST!  It is a poor system and inefficient!  I am PRO amc, if they would pay a fair wage to the appraiser.  So therefore - companies like Mercury or Solidifi show the full fee paid to the appraiser (set BY the appraiser) and charge a true management fee for the process of ordering and delivery.  If you have 20,000 users, paying $10 per report on even 5 reports a month, that is $50 per user per month x 20,000 users nationwide = $1,000,000 a month in actual revenue to the company.  Not a bad business !   And then if the only overhead is software and systems...you can capture a better percentage of the $12,000,000 a year when cost is running 30-40% of that.

So I am not saying that ALL amcs are bad.  I would actually prefer to work for some who look for quality appraisers, who KNOW what they are doing, and are willing to pay the appraiser's fee.  A system like this CAN work and be a win-win for all parties involved. 

Oh - and along the lines of appraisers knowing what they are doing?  I just reviewed a report by a 10 year "certified" appraiser in Orlando, FL - who is STILL putting "0400" as the zoning for a condominium.  That is the LAND USE !!!  Appraisers still putting "Typical" for site size and "Average" for density!    What the hell does that mean?!!!!!!

I pulled the condo docs, zoning, land use regs, etc within 5-10 minutes of online searches here in the area!  Appraisers who do fast and cheap and don't do QUALITY will be dropped eventually!

My issue is NEVERwith fees..it is with quality.  I have agreed to a $300 fee for something which then turned out to be 4 times the amount of work I anticipated.  I didn't do LESS than required because I already agreed to a fee.  The quality should ALWAYS be independent of the fee charged.  Then, if an appraiser who does REALLY good quality wants to charge 1/2 the average fee for the area...let competition rule!

My problem is when fast and cheap also means low quality and sloppy methodology! 

Richard Ferris, AmcAppraisalsinc.com
Clermont, FL
Fl St Cert REA #RD4088

12:19pm • #66
OCT
03
2008

Hope you don't mind a bit of an outsider chiming in here, but I do have extensive experience with management companies in several industries.  First I think it's only fair to reveal my "dog in the hunt."

I just completed my 150 hours of schooling to become an appraiser.  Even though I feel we learned from an exceptional teacher (Lloyd Werner, former national president of NAIFA), out of a beginning class of 40 students, only 4 of us completed our education.  Of those 4, I'm not sure any will end up in the appraisal field.

Before this, I owned a company that dealt with management companies.  I had total yearly revenues of over $6,000,000.00 per year, with about $2,000,000.00 per year with management companies alone.  This broke my percentage rule (no more than 20% of our business within 1 industry, and no more than 10% of our revenue with any one company), but much like a lobster, the water seemed comfortably warm at first!  More on this later...

With the exception of "Professor Grammar" (I always love those who offer nothing but petty criticism); I found everyone's comments pretty insightful.  I see valid points in every comment.  Are all appraisers the end all, be all?  No.  Are all management companies' evil?  No. 

With all of this in mind, I'm going to tell you a little multi-part story (so this post doesn't get any longer than it already is) about the relationship between a beautiful appraiser, and a handsome management company. 

 My next installment will be "Part 1".

2:37pm • #67

Sara and the AMC

Once upon a time there was a beautiful real estate appraiser named Sara.  Oh, she was happy enough, and her business was doing fairly well, but the downturn in the economy left her with the feeling that she needed to cultivate some type of new relationships to boost her business.  But, what to do?  She tried all the traditional methods of advertising, blogging, networking and contacting potential clients, but they all met with limited success.

Some of her friends told her the secret to their success.  They were in new relationships with Appraisal Management Companies.  What the heck were these?  After some research she found out that these were companies that promised to keep you busy with new clients.   Wow!  This seemed too good to be true!  There must be a catch; but what could it be?  Sara was no one's fool.  She'd met guys that made plenty of promises, but they always ended up leaving her dissatisfied.  This required more research.

 Aha!  Now I get it!  These AMC's do bring you new clients and offer you a bit of protection, but they want 1/2 to 3/4 of my fee!  She exclaimed, "What do they take me for?"  "Besides I thought this was legal only in certain Nevada counties."  "After all, I'm in Portland, and while I'm aware that some pimps roam the street, at least here they stay in the shadows!"   Well, she wasn't that kind of girl, and would hear no more of it! 

 Several months passed with nothing much changing, but she just couldn't shake the feeling that she should be doing more to build her business.  Several of her friends were busier than ever, but as she'd already promised herself, she would find another way.

At nearly that same moment her phone rang.  Sara answered, "Hello."   After a brief pause she heard a pleasant voice on the other end of the phone.  "Sara, I'm sure you don't know me, my name is Biff, and I think we may be able to help each other."  Sara hesitated, then said, "This sounds interesting; please explain."  Well you may not have heard of me before, but I run an Appraisal Management Company."  Sara nearly dropped the phone, but found the strength to say, "What do you take me for!"  Her first instinct was to slam down the phone!

Before she could react, Biff said, "Wait!  I understand your reaction, but I'm nothing like those guys!"  While Sara was far from worldly, she heard this line before.  "Well Biff, maybe I did overreact, I suppose I should hear you out.  With much relief, Biff said, "Good, but not over the phone.  Maybe we could meet tomorrow night for dinner?"   Sara thought and then said, "Ok, how about 7:00 tomorrow night at Jakes?"  Without hesitation, Biff responded, "Sounds like a date.  Look forward to meeting you."

As she hung up the phone she noticed a strange sensation.  She was actually looking forward to meeting Biff...

Next Installment: Part II

4:35pm • #68
OCT
06
2008
3 Featured Posts

David - "most likely those fees are what the AMC(s) charges their clients and NOT what they pay the appraiser(s). " ... that was my suspicion as well. 

JC - I can certainly understand if you work in multiple areas that it does take some time to hunt down an appraiser for each location that you feel comfortable with... That is why I try to provide the extra service of referring other appraisers in areas around Oregon and Washington that my office doesn't cover. 

CAC - Agreed.

Richard - I wish that there was some sort of minimum that were allotted to appraisers... and perhaps a ceiling amount that was allotted toward AMCs... that would seem to make more sense. 

Who mentioned health insurance and 401ks?  Who gets those bennies anymore?

Jim - You're compelling but odd.  I can't imagine ever meeting with a 'Biff' at Jake's [after dusk]... But your position as a trainee brings up a good point... who on earth is going to be able to afford a trainee at this fee split?  I've heard of where trainees will pay their mentors... maybe that's where it's headed again -

6:12pm • #69
OCT
07
2008

Sara,

Ok...but would you meet with Jake, at Biffs'?  Actually, I'm not compelling, just odd!  :)

Seriously though, if the ACLB wanted to protect consumers they should start with the consumers of appraisal education.  They could tell prospects that unless you're the beneficiary of nepotism, or independently wealthy, train at McDonalds instead!

I've heard of appraisers charging for training also.  Any appraiser that does that is a fool.  Their fiduciary responsibility to this type of "trainee" is levels above a paid intern.  Entry into the appraisal field is met with the classic, "Once I get in, I'll pull the ladder up behind me." 

Of course appraisers have the wrong headed assumption that appraising is a "zero sum game", or the old, "For every appraisal that guy gets, that's one that I didn't."  The real truth is that the entrance of new appraisers, meeting the new education standards, will lift up the profession.  When a profession has a solid base, it is respected, rewarded and treated like a profession.  Appraising seems to be headed the other direction.  Even though regulators are trying to raise standards, the dynamics of the industry are pulling it back down.  When a person brags about a two hour turn time for appraisals they are little better than Zillow, and in the future will probably be replaced by them.

The industry should be trying to attract seasoned professionals like me, but I've felt everything but welcome.  Go to a NAIFA lunch and watch appraisers when a prospective trainee stands up and introduces themselves.  The first time I saw this, so many heads went under the tables, I thought everyone in the room dropped their napkin at the same time!  When it came my turn I just sat there realizing it would be more acceptable to admit to an STD than to tell others I was a potential "trainee".

So I'll send out a few letters stating my qualifications, and the fact that I'm looking for a permanent home, instead of a one year, "love them, and leave them relationship".  I'll show them that I have lots of experience in marketing a business and that most appraisers are missing the boat by not offering other services.  Hopefully, I'll find one appraiser that see the potential in me, so we can settle into making some money.  Then I'll pull the ladder up behind me...

Jim

9:56am • #70
OCT
13
2008

AMCs are good to some extent. They provide the lender with one stop shopping but unfortunately, with an AMC, you get what you pay for, from the appraiser that is...I am an appraiser and real estate broker. AMCs fees for the appraiser are very low and going lower. I get very very few assignments from AMCs because my fees are to high for them. As a broker and review appraiser, I have seen tons of "garbage" reports come from AMCs, hence "you get what you pay for". In simplistic and realistic terms, the AMCs pays little in fees to the appraiser, and this typically results in the quality of the appraisal or appraiser beingpoor. The majority of appraisers doing work for AMCs are on their lists and were on their lists from before because they were not qualified to be approved directly by the lenders.

My point is, if I was a lender I wouldn't mind using an AMC if they provided a quality appraisal by an experience appraiser, that wasn't fraudulent and the fee was competetive to other appraisal fees. That being said, why do AMCs pay appraisers less than market fees for assignments completed diectly for clients and if AMCs provide the level of protection and quality they claim, why was an AMC made the "example" and reason for the HVCC. Obviously they don't provide the level of protection and/or quality the lenders were looking for and if they have changed to ugrade their quality standards, why do they expect to and actually pay appraisers less than market fees?

JC-reading through the past blogs, I didn't see the total amount that AMCs make a year by keeping a large portion of each appraisal fee and let me know if I am wrong, but I assume the anual income for appraisers was not based on the fees paid to an appraiser only from AMCs because I assure you, that number would be substantially less.

 

 

orlando
1:11am • #71

AMCs are good to some extent. They provide the lender with one stop shopping but unfortunately, with an AMC, you get what you pay for, from the appraiser that is...I am an appraiser and real estate broker. AMCs fees for the appraiser are very low and going lower. I get very very few assignments from AMCs because my fees are to high for them. As a broker and review appraiser, I have seen tons of "garbage" reports come from AMCs, hence "you get what you pay for". In simplistic and realistic terms, the AMCs pays little in fees to the appraiser, and this typically results in the quality of the appraisal or appraiser beingpoor. The majority of appraisers doing work for AMCs are on their lists and were on their lists from before because they were not qualified to be approved directly by the lenders.

My point is, if I was a lender I wouldn't mind using an AMC if they provided a quality appraisal by an experience appraiser, that wasn't fraudulent and the fee was competetive to other appraisal fees. That being said, why do AMCs pay appraisers less than market fees for assignments completed diectly for clients and if AMCs provide the level of protection and quality they claim, why was an AMC made the "example" and reason for the HVCC. Obviously they don't provide the level of protection and/or quality the lenders were looking for and if they have changed to ugrade their quality standards, why do they expect to and actually pay appraisers less than market fees?

JC-reading through the past blogs, I didn't see the total amount that AMCs make a year by keeping a large portion of each appraisal fee and let me know if I am wrong, but I assume the anual income for appraisers was not based on the fees paid to an appraiser only from AMCs because I assure you, that number would be substantially less.

 

 

orlando
1:12am • #72

Zaio -

Last Trade: 0.07
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www.sunbeltappraisals.com

 

 

11:40am • #73
3 Featured Posts

Jim - It took me over 1 1/2 years to find a mentor that would work (ie: not the beneficiary of nepotism or wealthy). While we were busy, our office had a trainee, but as work slowed, he decided that appraising wasn't for him (he was sooo close to completing his internship, too!).  Even our office manager is a certified appraiser that just needs a steady income.  So yes, I see the overpopulation of appraisers in the area and I keep thinking 'when are those old guys going to retire?'.  In addition, I simply don't have the work to support an intern right now.  Believe me, where your at right now is the most difficult barrier of becoming an appraiser.  Good luck.

Orlando - My CEO and I ran some quick numbers this past week and found a pleasing profit at 25% cut for a small AMC and a smaller cut as they grow their business.  50% is just disrespectfully fleecing the appraiser... The more I think about it the more I consider moving to the dark side.

11:47am • #74
OCT
14
2008

I reached this site because I was doing research on H.R. 3837, the Escrow, Appraisal, and Mortgage Servicing Improvement Act.  I've been an independent fee appraiser for 22 years and work in an office with four other appraisers, also with many years of experience.  Up until this point, none of us has worked for an appraisal management company.  We have considered it, of course, with the Home Valuation Code of Conduct set to go into effect the first of the year (although now that Fannie and Freddie are in receivership - so to speak - this may be delayed).

One of my longest standing clients recently signed on with an amc due to FDIC rulings, and asked me to "climb on board".  I checked into their fee schedule and qualifications, and found they pay $180.00 for a 2055 and $230.00 for an 1004 (of course you can ask for a fee increase if the subject property is 1)located on an island 2)over 7500 square feet or 3)an act of congress (just kidding about #3).  The turn time is 48 hours, and with a 2055 (their preferred format) they require an interior inspection with interior photos, a floor plan, cost approach, and five comparable sales all closed within 3 months and less than one mile from the subject.  A fellow appraiser signed up with this company, and his first (and only) request was located in a small town 45 miles away.  The amc required no documentation of experience and no work samples were required.  An appraiser must simply be state licensed and/or certified - whether for 10 minutes or 20 years.

When I started appraising in 1986, my fee was $300.00; and I increased this to $350.00 about four years ago.  Each appraiser in our office completes an average of 3-4 appraisals per week, with a 3-4 day turn time because we cover a fairly large geographical 4 county area.  This all seems very reasonable to me, and our lenders have been satisfied.  Given the unrealistic expectations of the appraisal management companies regarding turn times and fees to produce a quality product, my plan is to phase out lender generated appraisals and expand our client base to include estate planners, tax appeals, equitable distribution of property and pricing homes for sale by owners.  Any other ideas?

ALEX THOMAS
3:24pm • #75
OCT
16
2008

Hello again!

Been busy surprisingly, mostly with foreclosures.

Sara, thanks for doing some research.  It is true the larger the AMC, the smaller the cut if any.

Orlando, AMC's are large corporations and I would assume they make millions of dollars.  The one fact you need to realize is that the fee to the client is much higher than say, Alex's fee.  Take that into consideration, because it begs the question, why would a lender even pay a higher fee (or an independent broker like me!).

It is because of the security they DO promise and keep.  They guarantee their product.  I dont know what appraisals you reviewed, but any appraisal you find that would be so terrible and I am assuming completed without conforming to USPAP guidelines, I would hope that you are reporting that like a responsible and ethical appraiser should.  Weeding out the bad appraisers is exactly what we need, not to condemn the AMC.

Sara, I have requested from that AMC that I use to get a fee schedule for you in Portland.  I am sure you will see their fees are not low, but competitive.  Let me reiterate that if you were to go down the path of letting the consumer choose the appraiser, we wouldn't be having any of this conversation.  They would drive the cost of appraisals down to next to nothing. 

This leads me to a new topic.  If not AMC's, who should be the body that orders an appraisal?  Consumers/Borrowers are probably the worst option.  We can't let the lenders and banks as consumers for fear of coercion (the real reason for the HVCC). Brokers, possibly. But then again to be with a broker for a tenured relationship, you have to be hitting their values or you wouldnt be completing reports for them anymore.  Without a deal there is no need for the appraisal so there goes that option.  Who is left?  Title companies? A central appraisal organization? (possibly,but leaves much too much politics to be desired).  So if none of these is a good option, who can order and track the appraisals?

Should new companies start up to take the orders from the appraisal management companies, brokers, consumers and lenders to act as servicers?  Wouldnt these be just another form of AMC? I would think that would lead to higher costs for consumers. What are your thoughts?

 

JC
6:51pm • #76

I have to respond to CAC.

I have never... let me repeat NEVER heard of or saw a 1004 appraisal report from order to completion done in 24hrs unless you are soley dedicating the whole 24hrs to that report.   

I am glad that California has mandated 2 years of a degree for appraisers.  I am assuming you mean that none of your appraisal classes are included in that.  If they are, it is about the same as if anyone else had to go through the appraisal classes without any other schooling.  Just because you "call" taking your appraisal classes over a 2 year time period a degree, doesnt mean you actually are being forced to get a degree.

You obvioulsy do not know what goes on internally at an AMC to provide false claims of uneducated reviewers looking at your reports.  The problem is appraisers are so self centered sometimes that they think any opinon about the report other than thier own is inaccurate.  Take the appraisal institutes report a few years ago that two appraisers, if given the same house to appraise, will come outside of 15% of each other's value.  Who is most right?  I am sure they would both argue until they are blue in the face that both of their reports is the most accurate.

Richard THANK YOU for noting "Appraisers who do fast and cheap and don't do QUALITY will be dropped eventually!"  - This is exactly what happens at AMC's.  Quality first, turn time second - FEE IS A DISTANT THIRD. Although this slightly contradicts

"fast and cheap also means low quality and sloppy methodology!"  Not always.

Also, please don't complain about me working a 9-5 job or imply I am saying anything other than what is written.  If you have so many complaints about the industry, why aren't you getting out of it?

 

 

 

 

 

JC
7:29pm • #77
3 Featured Posts

Hi Alex - I'm trying to work on other ideas myself, and assuredly, I will blog about them once I've done the proper research.  I hear and echo your frustrations.

JC - I'm tired, so I'll keep this answer brief and try to follow up when I have more time to process your comments... In short, I know of at least 5 appraisers in the past 30 days that have either found jobs to augment their income or thrown in the towel all together.  These are 5 great appraisers.  There is the resonating helplessness that I hear from all of them... at all the meetings that I have attended, all the classes, all the social events.  It's not good. 

11:17pm • #78
OCT
17
2008

Alex,

Your problem is that you work in a real appraisal office doing real appraisals! (tongue firmly held in cheek)  If your going to work for that particular AMC you'll have to change your ways.  Here are a few suggestions:

1.  If you double your work hours and cut your sleep in half you'll find the time to do 10 appraisals a week.

2.  Since you'll be working later I suggest doing appraisals while the families are asleep.  If you're very quiet I'm sure you can measure and sketch with a flashlight.

3. Have you and the other three appraisers considered renting a 1 bedroom apartment together.  This will cut your living expenses.  Make sure you stock up on plenty of Mac-n-Cheese when it's 5 for a dollar.  If the four of you huddle together on 1 mattress you can turn the heat off at night.

4.  Ride Tri Met buses to appointments.  If you ask the driver nicely I'll bet he'll slow down when you come up to a comp.

Jim

11:49am • #79

JC

Why are you so angry?  Everyone here is just discussing a topic they feel affects them.  If it's no big deal to you, maybe your boss should cut your pay in half so you can double your work load to pay your bills.  If not, I know where 4 guys are splitting an apartment...I'm sure they'll be happy to have a 5th...

 

Jim

11:55am • #80

JC

 

I have been a Cert Appraiser for 17 yrs in Colorado and have yet to meet anyone who is coming close to doing 3 assignments per day ( except for a few who have been disciplined by the State Board for USPAP  violations and shoddy work due to "not enough analysis" ).

 

Good Luck to you, but as for me and my peers here, completely against AMC's and their being in the middle with no oversight  or liability (USPAP violations)  or licensing, etc.

Mark

12:42pm • #81

Sara,

Thanks for the words of encouragement.  You seem very kind.  Are you sure you're a real estate appraiser? :)  Seriously though, I'm sure I can find a Supervising Appraiser.  I have a long track record of successfully building businesses that some appraiser would find useful.  Many appraisers are very good at appraising but don't like soliciting or possess other business skills. 

My question is, "Do I want to invest 2000 more hours in an industry that appears to be in decline?"  I can confirm your point about appraisers taking other jobs or getting out of the industry.  I know of 2 that now appraise as a sideline.  As you pointed out, these are excellent appraisers, with stellar reputations.  Of course it's going to be the thorough, careful appraisers that jump ship leaving plenty of room for the 5 appraisal a day crowd.

Hopefully they are aware that at $180 an appraisal they don't have half the responsibility of a $360 appraisal!  I've seen this happen before and there's going to be a huge body count before it's done with.  The good news is that it will then settle in to a reasonable situation for all.  I figure this process will take 5 to 10 years.  Mark my words; appraisers that laud the praises of management companies will sing a different tune before it's over.  The reasonable management companies will become more unreasonable as competitive pressures build on them.  Smaller AMC's will be bought out by larger ones until you find your practice dependent on one AMC.  When they smell blood the real squeeze will begin.

I think this is the time for appraisers to consider specializing in a specific area that avoid this process, or diversify your practice by offering services, such as, measuring, plotting, virtual home tours, etc., and market them directly to realtors and homeowners.

Jim

12:43pm • #82

Jim - I'm not angry.  I do reserve the right to defend myself when someone attacks me personally.

The appraisal industry is hurting not because of AMC's, but because of bad loans.  These loans start and end with the lender.  Similar to the demise of the steel industry in the 80's, not many people need an appraisal now. Not many people can get the financing to get a loan let alone afford to buy anything in the first place.  The economy itself has drained people of their savings through the stock market. Appraiser's have a hard time making a living, not because of AMC's but because they have little to appraise.

I don't have a boss.  But I do know that if I had one, I wouldnt be getting a raise. Actually I may even be worried about getting laid off.  And it would have nothing to do with my performance on the job. It would have to do with the real estate market coupled with the economy as a whole. I have seen this first hand.

Look at the big picture too. Any position that is within a corporate setting is not getting a raise and most employers have cut out the availability of even getting one to those in the higher ranks.  Employees have been at a wage flatline for the last 5 years. It is going to get worse before it gets better.

I have already agreed that oversight is the key to AMCs, not elimination.

"Everyone here is just discussing a topic they feel affects them.  If it's no big deal to you..."

Jim, this definitely affects me.  It affects the way I do business on a daily basis. It affects the clerical positions that I employ and want to employ. It affects my personal as well as my professional life. So if you feel the only reason that someone can post on a blog is to complain about the subject at hand, maybe I shouldnt be posting.  I apologize that I believed this was a forum for discussion not dissention.

 

 

 

 

JC
10:03pm • #83

JC,

I didn't realize you'd been attacked.  (Maybe I should have read all the posts)  Obviously you have a right to defend yourself.  Even though this is Sara's blog I'm sure she'd agree that through discussion and disagreement we form better, more informed, opinions. 

I don't think AMC's are a huge problem in appraising yet...but trust me they will be.  Management companies are predatory in nature or they don't survive.  I dealt with about 25 management companies in my last business, and all were very reasonable.  At that time they wanted a 10% cut to secure business.  I felt that was a reasonable exchange for the extra business they provided me.  This then winnowed down to 5 fairly successful management companies that were still pretty reasonable.  After about 7 years in business with them I was doing about $1.25m a year in management business.  After consolidations and mergers 5 major management companies turned into 2.  I did about 95% of my management business with one company and they were aware they represented about 30% of my total business. 

To be fair this company was owned by organized crime so when I decided to decline taking over some unprofitable accounts they made it clear that would be a bad idea.  I was forced to spend $750,000.00 for equipment that went into accounts that couldn't even service the payments.  Then they had me pay them $50,000.00 to secure a new contract with them.  I had no choice because I was servicing so much debt that I couldn't drop their business which had now grown to almost $2,000,000.00 a year.  Not only that but they now wanted a 20% cut of my gross profits.  20% was more than the profit than I derived from these accounts, but I couldn't say no since they had me by the short hairs.  I struggled along that way for a year or 2 until my largest competitor bought out the management company.  Now I saw the handwriting on the wall, so I approached them about buying out all of my management business.  They agreed, but knew I was screwed so I only got 11 cents on the $1 for the business.  Not even enough to pay off all the debt I incurred.  The $4,000,000.00 of business I had left couldn't service the debt I was left with so I sold the rest of the business off to avoid the impending financial doom.  20 years of work up in smoke.

Sure, I made decisions that caused this to happen...so there's no one to blame but me.  I wasn't the only victim...about half of my competitors are no longer in business either.  Friends I've discussed this with have told me similar nightmares they've encountered also in the construction business, legal services, and many other industries.  Management companies do nothing to help any business raise standards that I'm aware of...they could, but that's not their first concern.  As I said they're parasitic in nature...and as they run their course the bodies pile up.

Jim

11:45pm • #84
OCT
19
2008

Jim, I have never heard of an AMC doing anything like that and I am sorry you had to go through what you did.  It was unethical as well as probably violated many laws. But I guess if you put up debt like you did to gain the business, you had to suffer through until the debt was paid off.

My issue is that with the HVCC in effect, (if it goes into effect) raising standards would have to be thier concern.  I think entitling the AMC's to receive the business would force them to become even more concerned about the appraisal standards and the quality of the product they are providing.  This also leads to government being given the opportunity to regulate them, because as a private or publicly traded corporation (see Exxon) the federal government has a very hard time regulating them unless they directly own them or the federal government has a direct association with them (such as fannie and freddie).  The only reason why the government was able to regulate banks in the 70's was because they ended up bailing them out and creating oversight organizations in the process.

 

 

JC
5:51pm • #85
OCT
20
2008

I don't agree that the HVCC will encourage the AMC's to raise their standards.  When I was sent an application package, they did not ask me how long I had been appraising, they did not ask to see samples of my work and they did not ask how many appraisals I had completed in geographic areas I would be covering. They asked if I was certified,  would I accept their fee and could I provide the requested turn around time.

The AMC's have a vendor management association called TAVMA and they are lobbying to "request that the General Accountability Office (GAO) - not the Appraisal Subcommittee of the Federal Financial Institutions Examination Council - conduct the study of appraisal management companies as proposed in the Moore amendment."

I think I would like to have, say, the US Postal Service oversee and study my work, not the NC State Appraisal Board.  Does that make any sense?  And would it be as effective? 

ALEX
9:42am • #86
2 Featured Posts

On Friday, I recieved a call from some parties in a major AMC I do work for.   They requested I consider lowering my fee even MORE than it already is.  I explained that I have lowered my fees to the point where I feel there is still SOME benefit to me (fee sharing for their management, firewall between me and the lender, quick pay, etc).

However, to lower that fee even MORE would make this an unequitable arrangement.  I was told, "please consider this - as we will be moving as of the 1st of the month to give ALL assignments in your area to the person with the lowest fee".

I took that to mean - perhaps they WANT me to do the work since I always complete my orders to the highest stadnard rather than the minimum - and I am sure the end client feels they are getting a good report for the fee they are paying. 

I wonder what will happen when I no longer get the orders, and instead, perhaps "minimalist" appraisers turn in their reports.  How will the end client feel now about the value and credibility of the report when they perhaps have been seeing my work all along (including trend analysis, charts, graphs, commentary, extra comps, listings, etc).   That is MY standard not the AMC's.  

I guess I won't be seeing much more work then from this company - but I am as low as I am going to go to stay competitive.  I think it is time to let the other appraisers have the reigns and see what kind of reports go out there!

9:57am • #87

Richard,

Some will think that since AMC's have been around for quite a while, and have done minimal harm, that this will continue to be their effect.  As I stated before their nature is parasitic, and all they need is a number of appraisers at their weakest point.  During the boom of a few years ago...would you have put up with this nonsense? No Way!  But now there are many victims for them to feed on...and their influence over your business grows daily.  This isn't even close to how bad it will get...

There are 3 great moves to make right now:

1.  Look for employment outside of this field.

2.  Specialize in an area of appraisal away from their influence.

3.  Start your own AMC.

This may be the best time yet to join NAIFA, or another organization to voice your concerns.  If these organizations take on AMC's as members, voice your dissatisfaction that your well being is diametrically opposed to theirs!

Appraisers would be smart to start a coop that fairly dispersed business to all licensed members.  A 5% to 10% fee might need to be collected for all business referred to the appraiser.  But this money would pay for a sales force to contact lenders and a lobbyist to vigorously defend all appraisers rights.  Just an idea...

Jim

4:18pm • #88
3 Featured Posts

JC - The AMC push gets stronger and stronger every year.  When I first started appraising, I had heard very little of these companies.  Now they're all over.  The 'strength in numbers' formula in addition to the HVCC is allowing them added pressures on appraisers to reduce their fees.  My appraiser mentor said that he had 'given himself' one raise in the 25 years of appraising (when licensing was mandated), now this new law is causing him to cut his fees in half. 

Jim - I appreciate the fact that JC has jumped in.  He brought up some outside issues that may inform us that we look like whiners in the eyes of the industry as a whole... I think you will go far if you stick with this underpaid crumby job :-)

Alex - I had no idea that TAVMA was going that direction... it makes sense... for them...

Hi Richard - Sounds like the same line we hear from LOs except instead of "...give ALL assignments in your area to the person with the lowest fee... " it would be "... give ALL assignments in your area to the person that comes into value... "

4:38pm • #89
OCT
21
2008

I really don't know what AMC's you all are talking to.  I can understand your grief if a company will publicly state that all of their orders will go to the lowest paid appraiser.  I don't see how it would be fiscally responsible for them, if quality suffers.  If quality does not suffer then it would be a gold mine, but like potato chips, appraisers arent all cut the same, and alot of their companies have too many fillers (ie people who inspect the houses for them!)

The reason for the use of the General Accountability Office is because they are an unbiased regulatory body much like an appraiser should be.  Using the appraisal subcommittee, loaded with lobbyists for appraisal organizations, would in no way be a fair and unbiased investigative figure.  Someone needs to be able to be fair in the results of the investigation for the well being of the appraiser as well as the AMC, Lender and Consumer.  I am sure that lenders would love if the Federal Reserve was the investigative body for banks.

On their website they state:

The U.S. Government Accountability Office (GAO) is known as "the investigative arm of Congress" and "the congressional watchdog." GAO supports the Congress in meeting its constitutional responsibilities and helps improve the performance and accountability of the federal government for the benefit of the American people. We provide Congress with timely information that is objective, fact-based, nonpartisan, nonideological, fair, and balanced.

Our Core Values of accountability, integrity, and reliability are reflected in all of the work we do. We operate under strict professional standards of review and referencing; all facts and analyses in our work are thoroughly checked for accuracy.

Our Work is done at the request of congressional committees or subcommittees or is mandated by public laws or committee reports. We also undertake research under the authority of the Comptroller General. We support congressional oversight by

  •  
    • auditing agency operations to determine whether federal funds are being spent efficiently and effectively;
    • investigating allegations of illegal and improper activities;
    • reporting on how well government programs and policies are meeting their objectives;
    • performing policy analyses and outlining options for congressional consideration; and
    • issuing legal decisions and opinions, such as bid protest rulings and reports on agency rules.

Our work leads to laws and acts that improve government operations, saving the government and taxpayers billions of dollars.

The appraisal subcommittee's website states:

Our Mission: The ASC's mission is to ensure that real estate appraisers, who perform appraisals in real estate transactions that could expose the United States government to financial loss, are sufficiently trained and tested to assure competency and independent judgment according to uniform high professional standards and ethics.

The latter is great for oversight of appraisers themselves individually, but not so much for an independent corporate organization. They specialize in making sure appraisers are licensed and follow USPAP guidelines and you can't not be licensed or not comply with USPAP and do an appraisal for an AMC. The Appraisal subcommitte also in mandated by law to give money to the Appraiser Foundation, a privately held not for profit who was defiant against the HVCC and AMC's and promoted letters to be sent to the government during the open comments session after the HVCC agreement was signed.  This body is hardly unbiased.

JC
6:53pm • #90

Here is a good article from the TAVMA:

Thursday, October 16, 2008

Where does the rhetoric end and critical thinking begin when it comes to AMCs?

 

In an interview with Appraisal Buzz newsletter, Antonio Little, Senior VP of New Business Development, at Valocity, Inc., said that his company has about 6,200 appraisers on its fee panel with an average of 11 years experience. He noted that his employer is very particular about who they hire. And that they have a rigorous recruiting process and a thorough quality control process. According to Little, fully 100% of all of their appraisal reports are reviewed by live staff reviewers. And, he said, appraisals are further supported by a proprietary automated review process that qualifies reports against industry standards and client-specific guidelines.

And yet we hear over... and... over... and... over that appraisal management companies (AMCs) attract only inept form-filler-outers who can't get real work from real clients anywhere else so they have to go the appraisal management route.

Come to think of it, the 2007 October Research Corporation National Appraisal Survey said that around 63 percent (63%) of all residential appraisers include appraisal management companies among their clients. Does this 63% make up the group of incompetents we hear so much about?

Now we hear in a report in Valuation Review, that a New England appraisal group is forming a task force to investigate AMC practices to see if there are legitimate reasons to be concerned about them. Among future actions of the task force might be to call for AMCs to be licensed or to seek to establish a set of prohibited practices.

Fair enough. But will this investigation and others like it, look beyond the rhetoric and the (often negative) passions that AMCs incite to really understand the appraisal management business model? I genuinely hope so.

Among my greatest frustrations as a consultant to the appraisal management industry is the lack of clarity about how the AMC industry works, how vendors are selected, their experience levels, how the Better-Faster-Cheaper triangle of vendor management impacts the quality, service, and price of valuation products and delivery of appraisal products and services. So as someone who sees it as his job to explain the appraisal and vendor management industry, warts and all, I'd like to see a reasoned approach to the topic.

Here's hoping that all the parties in the AMC debate - appraisers, bloggers, AMC leaders, and association managers like me - look beyond the rhetoric and rock throwing to really understand what appraisal management is and its role in the mortgage lending system.

JC
7:05pm • #91

JC,

Your definition of a good article is one that backs your position?  The guy that wrote it even stated "his dog in the hunt".  I respects bank robbers more.  At least while they have a gun in your face, they're not explaining why this is good for you.  C'mon now...your smarter than this.  Sure many appraisers do business with AMC's.  What are you supposed to do when someone jumps in between you and your customer?

Let me restate the facts. (As I see them :) ).

1.  AMC's do nothing to raise the bar in the appraisal industry. 

2. The governments push to raise the quality of the appraising industry, and the AMC's push for faster, at half the price, are in direct conflict.

3. The best appraisers will seek business in areas of expertise that aren't affected by AMC's.  Many will just throw in the "towel".

4.  Reducing fees from $300 in 1980, to $100 in 2008 is not a 66% drop in real dollars.  It's more like receiving 5% of the fee appraisers used to.

5.  However bad the impact of AMC's now...it's only the beginning.

6.  No one in their right mind will go through the schooling, and apprenticeship requirements appraisers must, to become part of a dying industry.

7.  Once there are only desperate, hungry, overworked, overburdened appraisers left this will be the opening AVM's like Zillow need.  Goodbye appraisers...hello $8 an hour data entry folks.

Jim

7:54pm • #92
OCT
23
2008
3 Featured Posts

Hi JC -

I did read the article and went to Valocity's web site.  Their testimonial page boasts 17 postive statements from users of the service, but only 4 of those look to be from actual appraisers (most look like they are from lender/clients).

The picture on their testimonial page is odd... it looks like a bunch of rather unhappy people (appraisers) as shown here.

 

I sent an email query to receive the company's appraiser information packet and received a note back with the following:

"Thank you for your time and interest in Valocity. Due to current market conditions, we are not currently accepting applications or staffing appraisers it this time. Your name and contact information will be kept in our contact file. Again, thank you. We look forward to speaking with you in the future."

 

5:36pm • #93
OCT
30
2008

AMC's are ridiculous. I have only dealt with a few and they are complete bullies and unprofessional. My partners and I are attempting to coordinate an effort to bring forth this issue to the appraisal subcommitee in Washington.

John Devereaux
7:33pm • #94
NOV
01
2008

Sara,

If you were going to pick a stock photo to portray your company...that is a pretty poor choice!  Actually, I think that's a mob of appraisers gathering outside their company headquarters!

The big question is, "Why wouldn't they want an experienced, reputable appraiser to sign up with them?"  I have no good answer, other than their company is experiencing a problem....

Hmmm...Any other ideas?

Jim

 

12:09pm • #95

John,

I don't think AMC's are necessarily bad...they just always turn out that way.  They're under pressure to cut costs and make money...and the appraiser is the easiest one to screw.

There are ways to beat them:

1. Never do business with them.

2. Become one.

If a group of appraisers formed a 501c non profit dedicated to appraisal standards, education and livelihood, I think it might work.  It would need to be free to join, offer products like E&O insurance, education, etc. 

To be trustworthy, it would need to have an independent board of directors, a sales force, a collection staff, order takers, and a review process.

Any licensed appraiser could join as long as they provide proof of competency, and are in good standing with the state. 

They would commit to a 15% fee (on a $450 appraisal they would receive $382.50 within 30 days) for business received through the organization, and a reasonable completion schedule.  They wouldn't have to be concerned with advertising costs, collection costs, etc.

The business would be parsed out fairly based on locale and ability to do the job...no favoritism...

If a sales force explained to the banks that this is a system that treated appraisers fairly instead of the treatment they get currently, it would be an easy sell.  For instance which appraiser would be more willing to do a thorough, professional job?

1. The one receiving a competitive fee, or the one getting $100?

2. The one that's allowed a reasonable time to do a professional job, or the one that has to turn orders in the same day as received?

3. The one that's always under peer review, or the one that barely gives you your $100 worth?

Just an idea...

Jim

12:39pm • #96
2 Featured Posts

There is a 3rd way to beat them as well - raise the standards of our industry.  I agree with you Jim that the AMC model is not always bad - they just don't turn out that way.

I have written a blog post as well about AMCs (not to turn any attention away from this fine discussion) - but I'll leave the details of my argument there. 

http://activerain.com/blogsview/763078/AMCs-are-not-the-Enemythe-enemy-is-within

My point in summation, is that the real issue with fees is that we have an "Inequity of standards".  Meaning, guys and gals who can compete doing $100 URARs may not be doing the level of work required by our own industry's standards. 

This is all from USPA Scope of Work Acceptability - so WE can now define some standards and create the standard for "what an appraiser's peers' actions would be in performing the same or a similar assignment"

When we have equity of standards, THEN we can compete on fees.

12:57pm • #97
3 Featured Posts

John - I understand the concept of the AMC, but the corruption has not be dissipated...

Jim - I believe as you were writing your posts, I was finishing this blog up.  Great minds?

Richard - The more blogs the merrier.  Your side of it is a great example of the expertise that you can find in the appraisal world and what the AMCs are most likely to attract.

1:36pm • #98
NOV
02
2008

You all hit on my points exactly.

An AMC is a business - through and through.  However, if we regulate them, and I dont mean with an oversight committee, but with rules and regulations pertaining to the appraisal standards, are they really such a bad thing?

If you choose to isolate AMC's from your business portfolio, you are isolating yourself from the rest of the appraisal world.  The best point I think from that article was:

"Come to think of it, the 2007 October Research Corporation National Appraisal Survey said that around 63 percent (63%) of all residential appraisers include appraisal management companies among their clients. Does this 63% make up the group of incompetents we hear so much about?"

Does it?  Does anyone want to say that 63% of their peers in the appraisal industry are incompetent? I think that if you did, it would be career suicide and death by pride.

Richard, I read your article.  The question I have for that is if these appraisers using an AMC are just "form fillers", then who is doing the rest of the work?  I have never gotten an appraisal from the AMCs I use that looked like cookie cutter values and what I call canned commentary.  I dont think the appraisal would be acceptable to the AMC if this was the case.

You have to keep in mind and I say this over and over that you cannot judge all AMCs because of the practice of a select few.  We then could easily say all automobile salesman are bad, all new construction companies are bad, all politicians are bad, and even all appraisers are bad.

The depth and breadth of this discussion goes (or should go) far beyond fees. Many people are quick to point out that there was no meantion in the HVCC about fees or adequate disclosure.  The lack of that discussion could easily mean just as much that appraisers should be independent with those fees to AMC's and the broker/lender should have no say in the appraiser's fee as much as it is the popular argument that the HVCC neglects to speak of fees because it doesnt care about the appraiser's fees at all.

I digress.

AMC's are only as good as the appraisals they deliver, and only as good as the appraisers that provide them. This could pausibly sum up everyone's point of view in one sentence. However, not all appraisers and appraisals are bad, so not all AMCs are bad, regardless of the fee YOU have negotiated with them.

JC
9:03pm • #99
2 Featured Posts

JC - well put.  The issue I was raising with any AMC work, and the complaints from people outside that work saying, "well, lenders get what they pay for" - meaning low fees low quality, etc.   There are certain people who do take work from AMCs and make it profitable. 

I recall one article from the Appraisal Scoop where one appraisal shop made AMC work a significant portion of their volume.  They divided the work in the office and conquered to meet both quality and speed.  This IS possible with support staff - less efficient with one person shops.

But in the end - the real "irk" many have with the idea of working for an AMC is that they are playing on unfair levels with their competition.  The appraiser in California who charges $400 for a URAR certainly thinks that the guy taking the $100 URAR is cutting corners if they are able to put out work in 24 hours from inspection.  Each market is different and the way people employ technology and information is also different. 

But to truly talk apples to apples - we must be also talking about similar scope of work and acceptable appraisal standards.  The one thing to remember as well, is that while an AMC must deliver credible reports to their end client (lender) - many times "what you don't know is what you don't know".

By that I mean - if a lender get accustomed to lower quality work, they don't ask for the bar to be raised.  But if the bar IS raised - they will ultimately require the appraisers to meet those "accepted standards".

9:15pm • #100
NOV
03
2008

Richard,

Here's the problem.  An appraiser is just as liable for a $100 appraisal as they are for a $450.00 appraisal.  "The job only paid $100", will never be a defense. 

If you read the kudos that are written by their customers...some of them go like this, "I was amazed that an appraisal assignment I turned in this morning was on my desk by the afternoon!"  Now there's only one way that's probably happening.  Comps are viewed by Google Satellite, the sales contract info isn't checked out, the MLS data is taken as Gospel, only the sales comparison method is developed, and there was a real quick inspection, if any.  (that's barely enough time to set an appointment with the homeowner).

JC,

You seem like a nice guy, but you're trying to convince us bank tellers that armed robbers are a good thing for banking.  OK, maybe that's going a bit far, but the result is the same.  No one is saying that 63% of appraisers are stupid, but 63% of appraisers are desperate for business!  Even worse are the national organizations that defend appraisers rights allow AMC's to join their organizations.  Talk about inviting the fox into the henhouse! 

Appraisers should coop under an organization ran by appraisers, but I can tell you it will never happen.  There's too much mistrust among appraisers.

 

1:24pm • #101
2 Featured Posts

Jim - I agree with you.  That is my point EXACTLY!   No matter what the fee charged - the liability is the same.  Therefore, standards should be just as high as a $400 job or $2,000 job!   The fee is a business decision.  The standards for reporting are a USPAP decision.

If more appraisers would adhere to the proper standards for development and reporting of an appraisal - I bet many would not be willing to work for $100.

What we desperately need more than a co-op, is a top down mandate of standards, defined for the real world, and then accepted and demanded by the lending industry.  THEN - we would all be on the same playing field.  I actually write a scope of work for each job I do, detailing what I did and did not do. What I did and did not verify.

I can do work for $100 no problem - but it would be a VERY low quality, low confidence report (a desktop appraisal from my product list).   But how many of those 63% of appraisers are actually defining their scope of work?  How many just rely on the boilerplate in the URAR? 

Scope of Work

I would be curious as to how many appraisers typically add any additonal clarifications for a scope of work?

2:59pm • #102

Jim, I was just at a CE class Sunday, and a few people there were saying that, the NAR wants to include appraisers in their group. I think if we join up with NAR, we would at least have a stronger voice in DC.

5:52pm • #103

Richard -

My mentor has a saying, "Don't let the form dictate the scope of your appraisal."  USPAP makes no provision for the exclusion of certain information, and the URAR shouldn't dictate the scope of work.  If you're ever in a court of law having an appraisal challenged, an attorney will probably ask, "Why didn't you explore other methods of appraisal?"  The most unacceptable answer is, "The form didn't call for it." 

You're correct that professionalism and high standards should be goal, and if you look at most of the actions being taken, the state and federal regulators are mandating many of these.  The problem is at the very same time competitive pressures and AMC's are driving the fees down.

You ask, "How many appraisers typically add any additonal clarifications for a scope of work?"  My guess is that most do for a reasonable fee, but most don't for $100!  It's only human nature...

Michael-

I went to a NAIFA luncheon where the speaker was making exactly the same suggestion.  Who knows where it will go.  One thing for sure is that we'd all be benefit by understanding each other better.  I'm not so sure that DC has the answers, but who knows...

11:19pm • #104
NOV
04
2008
3 Featured Posts

I've contemplated taking on AMC work (I have in the past and I have a handful that I do like working with), but from here on out starting to charge AMCs for every addendum statement or added comp, etc. that is requested when it is unwarranted.  I can't tell you how many times I've written an addendum statement that points back to another addendum statement that I wrote in the original report. 

Jim - Didn't I hear that the old caferteria the NAIFA meetings were held at had closed down?  Don't they have them on the west side now?

9:48am • #105

Sara-

In my experience clients that you make the least from, are the biggest pains in your butt!  I'm sure the same is true in appraising also.  As these organizations grow in power, their unreasonable requests will increase.  Their attitude is "if you won't put up with this someone will."  They are absolutely correct!

Yeah, the buffet on Halsey shut down...so they're having them at Hometown Buffet 13500 SW Pacific HWY TIGARD, OR 97223.  I've been so disillusioned lately I haven't been to one.  Monday the 10th is the next one...maybe I'll go to cry over a bowl of soup, or better yet I'll go to the dentist to have a root canal!  Even better...I'll get a root canal...and go there to pour hot soup down my pants!

Do I sound a bit disillusioned?  Maybe a touch....

Jim

12:48pm • #106
NOV
08
2008
3 Featured Posts

Jim - Here's my other idea.

Perhaps NAIFA and AI, etc would have a more diverse set of people if they would stop having their meetings in buffets.

2:17pm • #107

Sara -

Lol...If you saw me you'd think they oughta hold their meetings at Weight Watchers!  But I would just get a greek salad and some roasted chicken...so they were pretty healthy choices. 

If NAIFA and AI would discuss the survival of appraising in the future they'd get my attention.  For now your other idea has got mine!

Everyone needs to read this because it starts us down the road to possible solutions.  I'm going to study it some more right now.  This Sara's a pretty smart chick.

Jim

2:40pm • #108
NOV
11
2008

I am baffeled by everything I read.  Ofcourse, its very slow in the business today and I had time to read everyone's post.

JC: Are you are angry at an appraiser who appraised one of your properties lower than the list or purchase price?

Imagine if there was a "middle man" to come into the Real Estate Agent profession and tell you what kind of percentage per sale you can earn for all of your hard work.  How would that make you feel.

I CANNOT believe you stated "if it takes over 2 1/2 hrs. to produce an appraisal your over analyzing" (paraphrasing).  Would you want an appraisal not is not thorough?  I am proud to say that YES, it takes me over 2 1/2 hrs. to complete an appraisal and I have NEVER had an AMC or Lendor for that matter ask for revisions or addendums.  I guess Im doing something right.

 

 

 

 

 

Sargon-Chicago Appraiser
11:21am • #109

Sara,  GREAT BLOG!

 

 

Sargon-Chicago Appraiser
11:25am • #110
3 Featured Posts

Jim - that's why I've been completed turned off to AI and NAIFA - I feel like there's a very large disconnect... as if I'm sitting in a meeting wondering if these people really are appraisers or FBI (actually, I'm not that paranoid, but still) -

Hi Sargon-Chicago - I am still chewing on the 2 1/2 hour thing myself.  I'm glad others think that was out of bounds because for a moment I thought I was working at a snails pace.  Thanks for the kudos.

 

9:17pm • #111
NOV
14
2008

Sargon-

Why would you need more than 2.5 hours?  Do you lollygag?  Let's see...go to google maps...get a pic of the subject...then from google maps...get 1 pic of a comp...make up 2 more comps...pull a figure out of the air...then send to client.  15 minutes, tops!

Jim

1:35pm • #112

Sara-

Either NAIFA doesn't know, or doesn't seem to care about the biggest obstacle to appraisers today, and in to the future.  I think they want to turn a blind eye, and takes these AMC's on as members. Like I said, I've been through this before, and that my experience.

Most folks at the lunches are in the back end of their career...and I suppose they think this won't affect them...and it may not.  Younger appraisers, like you, will feel it...but that's not their concern now.

I hope others look at your http://activerain.com/blogsview/769963/If-you-cant-beat-em-join-em-Are-you-already-an-AMC idea...and comment.

 

Jim

1:44pm • #113
NOV
25
2008
DEC
16
2008

AMC's have the least motivations to be honest to appraisers.  Try over 75% fee reductions from their inbound fee.  I've cought them lying to appraisers regarding other appraisers fees, to try and find the absolutely lowest cost appraiser to throw everything at.  There needs to be fee split cap regulations.

Since when was good American business all about ripping off the worker?  Appraisers, join me in not reducing fees.  The more calls you get from AMC's, the harder it is for them to assign all this low fee work....  Keep at it!!!!   I'm thinking of a disclosure page that they have to sign regarding every appraisal.  Something that forces them to disclose their actual fee's, before I will consider taking the order.  Also indicating that my fee will be clearly disclosed in the appraisal report.

If Homeowners were aware of the differences between appraisal fees, and the appraisers fee, they would definently be able to make more informed decisions.

Jeremy_Hall_CO
9:25am • #115
3 Featured Posts

Oh, Jim ... I thought I could count blog-time in each report ;-)

Hi Jeremy - I don't know... I start to think that ripping off the worker is pretty American across the board these days.  I completely agree with fee split cap regulations.

9:49am • #116
2 Featured Posts

Wow Sara!   This has been a discussion for almost 1 year now!  Good job! 

Jeremy - I am not sure a fee split cap would be as effective since we don't know the original fee the AMC is collecting.  I think the best legislation would be - to require the fees to be split out to the buyer - showing what they pay the appraiser and what they pay the AMC managing the appraisal.

If I decide to farm a job out to someone in another county, but run it through my office for my own client, I am acting as an AMC of sorts.  We may (or may not) split the fee, etc.  So on the HUD for the borrower, they are going to see 1 fee for the appraisal.  Seems fair right - if my company was hired for the assignment although another appraiser completed the job

The difference is, as an appraiser, I am legislated by my licensing laws.....AMCs are not.  What is desperately needed is for AMCs to be licensed in states so that actions can be taken if they are misbehaving.   I am hoping this is coming to Florida in the future!

Also - under RESPA, the consumer has a right to know what fees they are paying.  If they pay $450 to an AMC, and the actual appraisal cost is $250 - what is that other $200 fee going towards?  Are there legitimate services being provided from the AMC to the lender, client, consumer?  And if not - there may be cause for a RESPA violation there.    THAT is where the real "teeth" in this fight will come from!

http://en.wikipedia.org/wiki/Real_Estate_Settlement_Procedures_Act is a good over view of RESPA. 

The question at hand - is the borrower truly being informed of the cost of services performed on their behalf - when "appraisal" is lumped under one fee - but actually encompasses the actual appraisal, management, review, etc?  (If the AMC truly does offer those added services?)    The AMC should be required to list these as services distinct from the Appraisal so a borrower knows the "true cost" of services performed.

9:50am • #117

Jim  -  It takes me more that 2.5 hours to do an appraisal also, same as Sargon and Sara and others too.  Since most of what I do is for litigation purposes, it takes me (in most cases) more than 2.5 days to complete an appraisal.  I'm sure you were just joking with you 15 minute procedure, however, there was a case I read about yesterday in Ohio where an appraiser was fined $80,000 in court for an appraisal that was determined to have - quote "a lot of deficiencies" end quote.  The case had to do with a property that went into foreclosure.

AMCs are not regulated and are not held accountable for appraisal results, or any litigation associated with an appraisal.  The appraiser signing the report is, and as such, every report I do (and have done) is prepared thoroughly and can be justified in court, if need be.  Doing work thoroughly and accurately separates the "professionals" from the "skippy non-professionals".

11:18am • #118
JUN
16
2009

We need to STOP these so-called "AMC".  They are just taking away appraiser's money for not doing anything.

Rocky
2:09am • #119
JUL
02
2009

Appraisers, Loan officers, loan processors, and people with no Mortgage background are the ones reviewing your appraisals for errors..... On a side note Streetlinks National Appraisal in Indianapolis has recently let go/fired/forced out approximatley 100 employees.  Hopefully you all will be doing business with better AMC's and will continue to thrive!

Former Streetlinks National Appraisal Service employede
5:41pm • #120
JUL
05
2009
3 Featured Posts

Hello Former Streetlinks Employee.

I would love to hear information about what goes on inside an AMC.  Do you have some key notes about the job (good and/or bad)?

10:22pm • #121

I would be more than happy to share any and all information with you. Especially since last Thursday they dropped another 40 + employees of which numerous were licensed and certified appriasers.  In a previous life/job I was a loan officer..  Do a google Search for Ter Ebeyer greenwood Indiana this is the corporate trainer. ah hell here is the link to that story.  I personally have nothing against this fellow as he seemed to be a nice guy but this is the element training the quality control reviewers. 

 

http://www.wthr.com/global/story.asp?s=5299483&ClientType=Printable

 

I cannot comment on the outcome of this investigation as it is not public record yet as I have not been able to find anyadditional info.

 

Feel free to drop me a line at the above email address.  Hell I still have all of the training material.

Former Streetlinks National Appraisal Service employee
10:45pm • #122
JUL
06
2009
3 Featured Posts

Thanks Former Streetlinks -

I see that their main (or one of their main) clients was Flagstar.  Is this an indicator of any of their primary clients having rought times?

10:53am • #123

I cannot say as I do not know about clients having rough times.   I can say that when I was in training the month of april the company did approx 5000 appraisal orders,  The Month of may we processed 10,000 orders. Late may to early june there was a lot of down time. 200+ quality control reviewers handeling 600 tasks a day.  Keep in mind a task can be a message from the client or the appraiser so of the 600 tasks roughly 5o+% were messages.  Needles to say a lot of down time for employees getting paid $15.00 an hour to do nothing.  Does not take a rocket scientist to see that number of orders was just not there...  They did sign with Flagstar but the biggest client was National City.

 

Rick

Former Streetlinks National Appraisal Service employee
12:33pm • #124
JUL
22
2009

I was just wondering if anyone else is having trouble with StreetLinks?  I have done four appraisals for them in the past two weeks.  Two of these appraisals have been cancelled after I turned the reports in.  I was informed that I would be paid for a trip fee.  I don't see how this is fair.  I have been trying to get in contact over the last one as I still have one open order with this company but will probably not complete it if they don't change their ways.

Donny Carter
10:18am • #125
JUL
26
2009
3 Featured Posts

Thanks Rick -

Donny - I do hope you insist on full payment for your work as it was properly completed and turned in prior to cancellation.  Keep all correspondence ... believe me... I'm going thru a collection situation where ever email correspondence has been a vital part to proving that they need to pay.

12:58pm • #126
JUL
27
2009

Donny here is a link for contact at Streetlinks.

 

www.streetlinks.com/contactus.nsp

 

Rick

Rick
7:25am • #127
JAN
28
2010
Outside Blog Attended Rain Camp

I agree, appraisal management companies are a pain in the butt, but I do very well using them. I have even written a book called the 2010 appraisal management company directory.

 

I am a full time appraiser that tries hard to help out other appraisers.  It is sad, but the AMCs are here to stay.  All I can do is help other appraisers find full fee appraisal orders at this point.

5:59pm • #130
APR
12
2010
3 Featured Posts

Good post in the Appraiser's Forum: http://appraisersforum.com/showthread.php?t=167747

An AMC guy takes on the whole forum :)

7:48pm • #132
APR
25
2010
3 Featured Posts

Rick & Bryan - Thanks for the links ~

Rick P - Mr Moneybags really should read up on FHA guidelines before posting... (With all the changes lately, I find that I have to do some research before typing, myself these days).

3:12pm • #133
JUL
12
2010

Still a good post. Recent information in the industry is indicating more like a $150 to $200 haircut off the fees to the AMCs for an appraisal - upwards of 50% of the fee charged to the consumer. I do think this runs afoul of RESPA.

Alison Shuman

http://theappraisaliq.com

 

Alison Shuman
10:32pm • #134
JUL
24
2010
3 Featured Posts

Thanks, Alison.

I just had an AMC call me yesterday and asked for the second time in a week if I would take an assignment for $250.  It was the same assignment they were calling about the week before (I know this because they admitted as much).

At least I feel more confident that other appraisers are not taking these assignments either (or that AMC is really negligent in enrolling new appraisers).  If I were a client of theres, I would consider this unacceptable turn-times and dump them.

What irks me is that every one of these companies requires you to send the invoice separately from the report.  That doesn't sound suspicious in the least, aye?  I think if it were required to include the invoice in the .pdf it might be eye-opening to the lenders...

10:52am • #135
JUL
29
2010

Thank you for this great info! Can I put up a link to this thread at http://www.appraisal-management-companies.net ? It's an informational (free) list of AMC's that we're using to help appraisers get registered now that HVCC pushing them towards doing that to stay in business...

2:43am • #136
AUG
02
2010
3 Featured Posts

Feel free to re-post, Tim ~ Thanks for reading.

11:47pm • #137
AUG
04
2010

Thanks Sara!

I wish there were some truly good, trustworthy opinions out there on what's going on with AMC's. The speculation is that the HVCC rules are going to change the game entirely, but what we're seeing in terms of actual order volumes doesn't support that (not yet, at least).

The same was true for BPO's when we started our company, so maybe AMC's are going to "explode"? Or maybe not, since Appraisers hate them, and they eat 50% of the profit in "managing" the orders.

Then there's the whole BPO vs. Appraisal debate, which has been simmering away in the background - since many AMC's started out as BPO Companies, I wonder if that issue won't take a whole new turn as well?

Our list of BPO Companies is here - notice how many of these are the same? When we did research for the database we found major overlap, which makes sense since BPO's are a down-market phenomenon and Appraisals are the hot ticket alternative when things pick up again...

2:06am • #138
AUG
18
2010
3 Featured Posts

Thanks again, Tim - for the information and valuable research. 

I've only stuck with a handful of AMCs that pay closer to full fee, but their 'demands' are ridiculous at times (you can find a list of them in one of my ranting blogs).  Honestly, the time it takes and/or the fees they've cut makes it hard to justify my continuing education and blah-blah-blah (MLS, tax, accounting, etc) fees at times. 

But really... I do love my job :-D

2:57am • #139
DEC
13
2010

I'm not sure if anybody is familiar with foxtrot but we want to change your bad feeling toward appraisal management companies. We aren't a huge company but we are always here to help you and our business is always looking to improve. If you have any questions feel free to go to our website or call us at 1-800-727-3506. Trust me, you won't regret it.

http://www.foxtrotcorp.com/about.asp

Fox
6:48pm • #140
MAR
03

CAN ANYONE HELP ME OUT WITH GETTING SOME ADDITIONAL WORK. I HAVE BEEN REALLY SLOW RECENTLY. WITH THE FREE TIME ON MY HANDS I HAVE MANAGED TO BECOME A FATHER!! NOW I AM SLOW AS FAR AS WORK GOES AND MY HAIR IS COMING OUT BY THE HAND FULL. ANY SUGESTIONS WOULD BE GREATLY APPRECIATED. I AM IN THE RICHMOND, VA AREA. THANKS.

JEFF PHILLIPS
3:25pm • #141
MAR
09
3 Featured Posts

Hi Jeff ~

I would suggest knocking on the doors of banks and credit unions first.  Many big-banks (that are direct lenders) still maintain their own appraisal staff, but sometimes need independent appraisers for their over flow.  

Good luck... It's a bit of a slow season here in the Northwest.

11:34am • #142
AUG
08

 I agree most amc's are bad news. I did take the initiative to start an amc, I am an appraiser or was and simply invested what i had to start an amc for the appraisers. I am not getting rich by no means but my amc is alot differnt than the others..... I pay full urar fees I let the appraisers put old clients on my list so that they can recieve orders and still remain compliant and also i pay quickly. Any way there are some good ones out there but it is alot of work and bs but hopefuly someday if this is the way we have to do business people will make us the standard..... Remeber your paying an amc some of your fees so they are supposed to work for you.... Appraisal Management 1

5:31pm • #143
SEP
30

Personally my favorite AMC is http://www.CollateralManagement.org


They are really easy to work with and have great customer service.

Michael
8:58pm • #144
DEC
09
A good AMC which has never given me problems is Collateral Management. You should try them out and tell me what you think. Here is their website if u want to check the out... http://www.collateralmanagement.org
Tania OH Appraiser
7:54am • #145

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Sara Goodwin - Portland, Oregon Appraiser

Portland, OR

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