Sorry To Inconvenience You With An Offer

A communications break-down is gap in the road no matter what stage of the game you are at.  I was unable to show a home this weekend because the MLS information was incomplete/incorrect and the contact person did not have information on the home or any lockbox codes (long story).  When I finally got a response it seems the home was under contract before I even went there. !OMG! A little help, here!

Day ended OK, the next home the owner was gracious and well-prepared for visitors.

I have learned that the first interaction with the other agent will determine the rest of the transaction. I called an agent to let her know I was sending her an offer. I was full price cash offer, but the buyers wanted the washer and dryer. In that area, to receive full asking price was a miracle. The other agent screamed at me to tell me that the washer and dryer was a dealbraker. It wasn't, but that was just the top of the iceberg of her behavior. If the other agent is not responding now, she will be that way throughout the transaction.

This is such a common occurance, and always overlooked by listing agents.

I seem to see it more often with "Teams". Usually responding 2-3 days later only to find out that another offer was accepted 2 days prior to our submission of offer.

This is a HUGE pet peeve, and I have seen countless "Seasoned" agents commit this error. It not only reflects poorly on them, but also turns into a rough reflection from my client to me.

Yeah, not very professional. How would they want to be responded to? I would call their broker & tell them your story & timeline to be sure they know what is going on.

Yep, I've seen a VERY few of that type of Agent. Unfortunately, those few make the rest of us look bad!!! A few people who I'm working with have had that type previously and are greatly surprised at even some of the (to me) little things that I do. Oh well, money in MY pocket!!

Sadly, this kind of behavior on the part of listing agents is not rare. I don't know how it was 20 or 30 years ago; I did not sell real estate then. But have we become so jaded in our business dealings that we simply ignore potential business partners? I wonder if the sellers know how their agents handle their business.

That's too bad. I've only experienced this when I'm representing buyers making offers on foreclosures.  If they don't have time to send an email confirming receipt, they also don't have time to do the total job in other areas as well.

I was at a meeting at our Board of Realtors and an attorney from the California Assocation of Realtors was there speaking and someone asked a question, " Is it a violation if the listing agent doesn't call you back to tell you if your offer was accepted or declined by the seller".  He said no they don't have too, but they may want to as a common coutesy.  I prefer to let the selling agent know asap that we accepted your clients offer or that the seller decided to go with another offer.  It just makes sense to treat others the way you want to be treated.

Hi Amanda,

I couldn't agree more! I find that I'm shocked when agents actually DO respond to anything nowadays, and believe it's the exception to the rule when a listing agent is pleasant and professional! No wonder so many consumers think we're a bunch of idiots! Good luck, and just know that it's happening everywhere... you're not alone ; )

Have a great week and congrats on the featured post!

Gina

Sounds like it was time to call that agent's broker.

If it was an REO or short sale property with multiple offers, ok, so what!  We didn't get the deal?  Let me know it was presented with the other offers and another offer was accepted.  We are deserve alittle respect.  I get multiple offers all the time but I do email everyone that submitted and thank them for the effort and good luck.

tell me about it!!!!!!

I'm so upset with such agents!

These days we don't do low ball offers, buyers are ready to go into an escrow. Nobody wants to waste anyone's time. But, here we go: a Listing Agent. No reaction on offer, no phone/email  answering, nothing. Black hole, as you call it.

Last week i was so angree. I am loosing client~ i'm not capable to get any answer while my client somehow can reach that listing agent......and be offered to write the offer.

Sometimes people are not working over the weekend.  But you should give them a call to make sure they got it.  Sometimes things disapear.

Sorry to hear that & sad at the same time.  To be in the biz means 24/7 on-call...

Hope it gets better

Lou

thanks for sharing this Amanda, unfortunately, many people dont have the same priorities as we do, especially if dealing with a bank or government agency.  Sometimes their priority is to keep everybody in the dark for some reason, and the selling agent is stuck in the middle.

On the other end, I once submitted an offer on a Friday afternoon and had the agent tell me she wouldn't be able to present it until Monday because she would be celebrating "Gasparilla" (a mini Mardi Gras variation here in Tampa) all weekend.

I thanked her for the information and told her I could present it myself or have my buyers stop by the property and talk with the sellers about the situation.  We had a deal worked out by Sunday afternoon!

It certainly is unprofessional! How hard can it be to hit reply and type I got it.