As children we are all taught a few simple principles: Don't talk to strangers, If you can't say nothing good; don't say anything at all, Please, and Thank You. Of course, we are taught much more, but these are some of the basic things that impact us and our business on a daily basis.
You ever go to the store or restaurant and purchase something and the cashier not greet you, and then when receiving your receipt or change they say, "Here ya go!" "There ya go!", and some even say nothing and wait for you to say Thank You. What is up with that?
Thank you should be a part of our daily best practices! Life is busy in general and too often we forget about the little things that could in fact brighten someones day. For those of you like myself with a religious focal point we give thanks on a consistent basis to the Lord above. We should, as professionals, thank our counterparts, assistants, brokers, agents, office staff, and clients daily.
I've called clients and at the end of the conversation I say, "Thank you for the call". One said to me, "Ray you called me and I should be thanking you." Well, my reply was, "If it wasn't for YOU. I wouldn't be in business! So thank you for your business!"
Thank you is such a powerful phrase that some of us miss. Try sending out Thank You cards and letters and see the response you receive. Try ending every phone conversation with a simple Thank You. Try telling that person thank you for opening the door. You will begin to see more and more people appreciate you even more. Those two words can go so far. Implement, the power of "Thank You" into your best practices today!!!
I will end on this short note. THANK YOU for reading this post!!!
Looking for Real Estate in the Ft. Smith, AR and River Valley Area. Remember, "To Buy or Sell'um, Call Ray Nellum!" 479-414-1895