Google the name of the company BEFORE you buy from a sales call

By
Mortgage and Lending with Seacoast Mortgage Corporation, RI (20021119LB & 20031576LL), MA (MC2107) & CT MLO 10920

Thankfully, I googled this company’s name and saw a zillion complaints against them warning everyone “NOT TO PROVIDE A CREDIT CARD; DO NOT do business with this company: RUN!; THIS COMPANY IS THE WORST”.

AND this company was trying to hide behind a new name!  I found this out by asking them how I would see the charge on my bill.  I googled both names and saw the credit card name they provided pop up all over the internet as a SCAM.

As soon as I mentioned all the bad press I saw, the caller started to stutter.  I said I would need to investigate more and for him to call me back the next day.  I never heard from him again!

Thank you Mr. Google for protecting us!

Posted by

Ann Sabbagh, President

"The BEST compliment is a client referral: Thank YOUUU!"

Seacoast Mortgage Corporation

401-305-6906 or 508-243-1190

Residential & Commercial Financing

MLO10920

RIAR: teacher for "The Mortgage Course"; "Valuation of Commercial/Investment Real Estate"; "Reading Financial Statements"

 

"When you choose me as your mortgage consultant, you also choose a financial planner who cares about YOUR financial strength."

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Rainer
535,199
David Burrows
Classic Realty - Fairfax, VA
No Pressure, Just Seriously Devoted to Real Estate

I Google almost everything - just to make sure... Thanks for sharing your experience.

Aug 18, 2012 05:19 AM #13
Rainmaker
675,439
Hella Mitschke Rothwell
(808) 226-1095 or (831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

I only sign up for something if it has been referred by someone I know and trust. From calls or emails? Never!

Aug 18, 2012 05:31 AM #14
Rainmaker
265,203
Richard Arnold
Keller Williams Realty East Valley - Tempe, AZ
Realtor - Tempe, Chandler, Mesa, Gilbert, Phoenix

I always ask these callers if my "Exclusive Offer" is being offered to every real estate agent in the state.  That usually kills the lustre of whatever they're trying to sell.  I had one guy explain the whole rotating ad program he was trying to sell.  

Amazingly, my "exclusive" promotion was entirely dependent on how many people signed up, and how much more money I paid than the next guy to get ad placement!!  I think I blew out his eardrums with my LAUGHTER!! :)

Aug 18, 2012 05:59 AM #15
Rainmaker
543,631
Eric Michael
Remerica Integrity, Realtors®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

Ann, this is a great reminder that we can't just take peoples word for everything. Besides businesses, I Google phone numbers, potential clients, etc.

Aug 18, 2012 06:36 AM #16
Rainer
239,405
Carie Shapiro
North Shore Suburbs & Chicago Real Estate - Wilmette, IL

Google and online reviews/feedback have definitely enhanced how we decide with whom to do business these days.  And, there is certainly much information out there on practically anyone and everyone!

Aug 18, 2012 06:43 AM #17
Rainer
327,126
Donald Reich
Prudential Centennial - New Rochelle, NY

Anyone you do business with, you should google.

And remember your potential customers will google  you too!

Aug 18, 2012 07:01 AM #18
Rainmaker
697,582
Chris and Dick Dovorany
Homes for Sale in Naples, Bonita Springs and Estero, Florida - Naples, FL
Broker/Associate at Premiere Plus Realty

I don't know of anyone who buys anything from a cold sales call, I certainly don't.  Having said that, there MUST be a large number of the population who does this.  The calls are almost constant. 3 today already.

Aug 18, 2012 07:11 AM #19
Rainmaker
1,549,175
Carla Muss-Jacobs, Principal Broker (503) 810-7192
BuyersAgentPortland.com | Portland Metro Exclusive Buyers Agent | 100% Buyer Representation ~ 100% of the Time - Portland, OR
Buyer Focused ~ Buyer Results

As a grown adult for a long, long time . . . I NEVER do any business with solicitiions.  Why?  Because as a big girl now if I need ANYTHING I know where to go to buy it . . . I do not need anyone calling me to solicit.  It's all a scam and fraud, IMHO so when I get emails, calls, etc. for any product I view it as an insult to me since I'm all grown up now and know where to go to shop, buy whatever it is I need. 

Aug 18, 2012 07:29 AM #20
Rainer
181,691
Tatyana Makarov
Coldwell Banker Residential Brokerage - South Windsor, CT
Your Greater Hartford Area Realtor

Wow, Ann, I guess you can never be too careful.

Thanks for sharing.

HAve a great weekend.

Aug 18, 2012 07:36 AM #21
Rainer
57,548
Cyndi Carver
Northwest Real Estate - Bellevue, WA
Issaquah & Bellevue Specialist

Great advice! I just recently started doing this and it's saved me from buying, rather wasting money, on companies that do not perform.

Aug 18, 2012 08:25 AM #22
Rainmaker
2,011,328
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

My home phone is on the "Do Not Call List."  Yet every day, I am hammered with solicitation calls.  There are 3 companies, a "lower rate" credit card company, an energy saving program, and a home modification company, that call after I have continually asked them to remove me from their robo-dialers.  Unfortunately, I do not have caller ID on the home phone and haven't been able to retrieve a number to report them! 

I agree with you, Google provides a wealth of information which can be had by simply clicking a few computer keys.  Consumers need to be more diligent in determining, whom they will provide credit card info too.  Thanks for driving home the warning!

Aug 18, 2012 08:41 AM #23
Ambassador
1,609,734
Harry F. D'Elia
Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

I google the name and phone number when people call me. Wow amazing what we find out.

Aug 18, 2012 09:02 AM #24
Ambassador
1,842,699
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth

I Google a lot of the telemarketer phone numbers too and you see who they are before you talk to them or avoid them. Great advice Ann.

Aug 18, 2012 09:29 AM #25
Rainmaker
793,111
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging that Sells Portland Homes"

Google is so helpful for checking out companies, potential clients, and so many other things.  I use it all the time!

Aug 18, 2012 09:55 AM #26
Rainmaker
1,328,214
Michelle Gibson
Hansen Real Estate Group Inc. - Wellington, FL
REALTOR

Ann - I love google because we can find out so much about a company, the good, the bad and the ugly. I think you'll always find a negative reveiw, but when it is consistent you know there is a problem.

Aug 18, 2012 10:01 AM #27
Rainmaker
551,951
What Not To Renovate - Milan B.
Palm Coast, FL
We provide tips & trends on home renos & designs

Hi,

Google is awesome resource to do research before making a buying decision.

Good job doing the extra leg work.

Aug 18, 2012 11:14 AM #28
Ambassador
1,396,635
Erica Ramus
Erica Ramus - Ramus Realty Group - Pottsville, PA - Pottsville, PA
MRE, Schuylkill County PA Real Estate

Ann -- I google company names all the time, and phone numbers that call me to solicit business.

Aug 18, 2012 01:26 PM #29
Ambassador
1,680,042
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Ann, I get a good number of calls from out-of-state buyers. I Google every name and phone number I get. You would be surprised what you learn.

Aug 18, 2012 02:38 PM #30
Rainmaker
149,003
George Lawson
Moreno Valley, CA

Ann, while this is sage advice, it also should cause us all a moment of dread. Every snide comment you've ever made on on a social network you wish you could take back, those old photos of "youthful indiscretions", the personal website devoted to your love of the sport of curling ... they all can be found on the Internet by friends and foes alike. Sure gives me pause!

 

Aug 19, 2012 06:42 AM #31
Rainer
127,573
John Fauth
Coldwell Banker King Thompson - Grove City, OH
Turning your dreams into an address!

I won't even think about a product or service unless I have looked into it further. I would never sign up for anything on the first contact. That is like buying a pig on a poke... sorry old reference there, but it fits. I always let the sales person know this before they continue. This is if they DO get a hold of me. It usually happens when answering phones in the office. I agree Google has helped me track numbers that call my phone also. Great tool and resource.  Glad you dodged a bullet on this one!

Aug 20, 2012 06:05 AM #32
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Rainmaker
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Ann Sabbagh

President, Sr. Loan Officer
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