Everyone knows and respect J D Power and Associates client satisfaction survey. But sometimes there are flaws with responses. And I feel this years survey in Virginia may have a few flaws.

 

In VA, JD Power seller said they were unhappy with their agent. They claim they got less money than they thought they would get. According to the survey, sellers claim to only get 89%. But sales statics from the MLSs prove the average home sells for 97.2% to 98.3%. How can the numbers be so off? It could be many different reasons but I would suggest it has more to do with sellers overall misconception of the current market values and the desperation of some sellers feeling trapped in their current situation. In general, people will go out of their way to complain but do not respond when they are happy. Lets face it, how many letters or phone calls have you made when you were unhappy? How many letters or calls have you made when you were happy?

 

 

 

Scott Fogleman

www.findahomeinbedford.com

www.ScottFogleman.com

www.WittFogleman.com

www.DiscoverBedford.com

434.941.8847

scott@scottfogleman.com

Witt-Fogleman, Inc

101 Tradewynd Drive

Lynchburg, VA 24502

 

Keller Williams Realty

Keller Williams Bedford VA

Scott Fogleman is a Realtor serving Bedford, VA, Lynchburg, VA, Roanoke,VA, and Smith Mountain Lake, VA. He is licensed in the state of Virginia.

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This post has been included in Virginia Real Estate News
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3 Comments on JD Power results for VA

AUG
21
317,194 Points 4 Featured Posts Outside Blog Hit Router Called Shot Master

I am guilty as charged, quick to call in a complaint, not so quick to give kudus to a job well done.  On the flip side, I obsess over one complaint vs remembering all the wonder compliments I have received. No doubt I have the whole picture backwards.
11:43am • #1
434,321 Points 18 Featured Posts Outside Blog Called Shot Master

Kathy- I always find irony in the ones that complain are usually the ones we try to help the most.
11:57am • #2
AUG
22
275,890 Points 17 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

It could be that the sellers were including seller concessions in their data.  In our area, seller concessions for closed sales are not part of the MLS data.
7:00am • #3


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Scott Fogleman, Witt-Fogleman, Inc. Bedford, Lynchburg, and Roanoke VA

Forest, VA

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Keller Williams Realty...434-941-8847

Address: Bedford, Lynchburg, and Roanoke VA, 101 Tradewynd Drive, Lynchburg, VA, 24502

Office Phone: (540) 587-5577

Cell Phone: (434) 941-8847

Email Me

Author Bio: Scott Fogleman REALTOR/OWNER Keller Williams Realty. Part of the Witt Fogleman team selling real estate in Bedford VA, Lynchburg VA, and Roanoke VA.




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