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Up sold twice in the same day-- what a crock

By
Real Estate Agent with RETIRED 200305001

I got up sold twice in the same day and didn't see it coming.Right now i am experiencing "ultimate pisstivity".

My son needed a new cell phone immediately and had an upgrade coming. i found something suitable that he like for what I though was $79 with a mail in rebate for $50. You can imagine my feelings then I drove an hour and a half, waited in line for most of an hour to be told write the check for $180. They started a new  surcharge that I wasn't informed of earlier.

Now I decide to stop and buy dinner. During the order I was asked if I want everything on my baked potato. Imagine my thoughts when the bill came with an added $1.50 for the toppings. Again no previous discussion that butter and sour cream would be more. Your thoughts on being up sold with no warning.

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Rob Shepherd -  ABR, GRI, REALTORS® for Florence Oregon Real Estate
Expert in helping those buy or sell Florence Oregon property and retire in Oregon. Call me anytime or visit my website for local listings and information on Florence Oregon.
Email: mr.listit@gmail.com 541-991-0607

Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Rob. Bummer hey? I guess this goes to lesson learned. It is just part of the culture. Have a better day today.

Aug 22, 2012 09:26 PM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

Hate being upsold without a warning............brings me to the "height of pissosity"................

Aug 22, 2012 09:58 PM
Peter den Boer
Atlanta Communities - Woodstock, GA
MBA,GRI, Associate Broker, Realtor

Hate it. I hate it more when I don't figure it out till later! How about upselling commissions? Oh, you want a smooth closing? That will be X$ more please!!

Aug 22, 2012 10:17 PM
Peter Matyko
Keller Williams Realty Advantage - Oviedo, FL
Keller Williams Realty

Wow have been there myself.  Hate it but unfortunately its out there and sooner or later it will hit us all again.

Aug 22, 2012 10:58 PM
Rob D. Shepherd
RETIRED - Florence, OR
RETIRED

Sheila: Thankyou!

Roger: I am going to add that word to my collection!

Peter: I like that thinking, too bad we can't.

Peter M: It was my turn.

Aug 22, 2012 11:48 PM
Roger D. Mucci
Shaken...with a Twist 216.633.2092 - Euclid, OH
Lets shake things up at your home today!

Pisstivity is on my list now.................have at it!

Aug 23, 2012 12:12 AM
Shar Sitter
Rooms With Style - Minneapolis, MN
Home Staging and Redesign Minneapolis/ St. Paul, M

"ultimate pisstivity"....I love that! And I so agree....when they ask if you want Blue Cheese or Ranch with the wings and say both you are charge extra without being told and blah, blah, blah. 

Aug 23, 2012 12:11 PM
Rob D. Shepherd
RETIRED - Florence, OR
RETIRED

Roger and Shar: I haven't checked Websters to see if its in there!

Aug 23, 2012 01:24 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

A few weeks ago my husband and I were in Spokane and stopped to eat at Shari's on North Division. It was somewhere between breakfast and lunch, so I ordered a Sandwich and he ordered waffles. The waitress asked if I'd prefer regular fries, curly fries, or onion rings. I thought onion rings sounded good for a change.

Then she asked if he wanted the whipped cream and strawberries - that were shown in the picture with the waffles. He said "of course."

When the bill came, we were charged $1.50 extra for the onion rings and a couple dollars more for the whipped cream and strawberries. The server had NOT mentioned an extra charge for either.

I was peeved, to say the least. But after we paid and drove away I got to thinking. What if I had been someone who had no credit cards and only enough money in my pocket to cover what we had ordered plus the tax? What would they have done then?

Upcharges with no warning are just plain WRONG.

Aug 25, 2012 02:30 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Something to be said about "Buyer Beware." This not the way to encourage repeat and referral business.

Margaret

Aug 25, 2012 03:32 PM