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Sellers: Don't Let the Dogs Out on the Buyers!!

By
Real Estate Agent with Cedar Rapids/Iowa City, IA KW Legacy Group S44645

I will be the first one to admit that our pets are truly our furry children.  We love them so much, so of course we expect you to bristle when an agent tells you that your beloved furry family member needs to be removed for showings.  We have our reasons and I will list a few for you here:

1.  Yes, your pet LOVES LOVES LOVES people.  We get it....but the problem is that they love people when YOU are there.  Strangers are a completely different story.  As lovely as our pets are in front of us, we know that they can be scared or territorial with strangers in their home.  Case in point:  Very nice couple lists their home with me.....2 kitties....said kitties never had an issue with not using the litter box...until the open house and showings, with strangers in their home...they got even by peeing on the carpet and said kitties were given to a friend for safe keeping so that daddy didn't murder them!

barking dog

2. Allergies...unfortunately, there are people that are highly allergic to pet dander.  So as much as they may love your home, they cannot get out of there fast enough when they see signs of your furry children.  Out of courtesy, I list in the showing instructions when there is or has been a cat or dog in the home.  It defuses the situation and allows us to make sure that we are not liable for someone having an asthma attack in your home.

3.  Safety of your pet.  I cringe when I see or hear showing instructions to "not let the cat get outside" or "friendly dog, won't bite!"  Yikes!  I don't want to be responsible for letting your pet be in danger by them escaping the house or that they may harm a child or adult that is not as fond of your animal as you are.

4.  The shedding.....oh my, the hair!  Case in point:  I visited a lovely home today, one in which had a dog, a dog that was kenneled for the showing.  The seller asked me to let the dog out after the showing.  I did, and although the dog behaved and did not jump on me, brushing against my black skirt left me with a furry skirt.  Lint roller , several sheets, were needed to clean that mess off me.  I was not amused. 

 

So remember that when selling your home, you only get one chance to make a first impression.  By letting your pet hang out in the house, you are greatly reducing the pool of buyers that want to see your home a second time.  The smell of a dog or a kitty box are not smells that are pleasant to someone that does not have pets of their own.  We want the most buyers to see your home and keep that in mind when we ask for you to remove your pets as much as possible.  I have been known to go and scoop up the cat into a carrier myself or take the dog for a short walk while the house is being shown.  Nothing worse than a kenneled dog that is whimpering or barking throughout the showing.

Call me for a free consultation and we will discuss ways to minimize the stress of selling your home on you AND your furry children!

Keep smiling!

Karen

 

photo courtesy of iStockphoto

Posted by

 

Karen Feltman, REALTOR®, ABR, AHS, CHMS,                                                                      CNE,CRS, e-Pro, green, GRI, SRES, TRC

Keller Williams Legacy Group

4850 Armar Drive SE Ste B

Cedar Rapids, Iowa 52403

Email: karenfeltman@gmail.com

Mobile  319-521-0701

www.KarenFeltman.com

Licensed in the State of Iowa

© 2010-2021 by Karen Feltman, Cedar Rapids/Iowa City Relocation Specialist 

Robert Haynes
Robert Haynes & Associates - Fishers, IN

Great post and spot on! Some buyers will be so distracted by the pet, that they will miss out on what the home has to offer.

Aug 28, 2012 07:14 AM
Bryan Robertson
Los Altos, CA

I'm with you 100%.  Not everyone is a pet lover either so for some people, just having a pet in the house is an issue, let alone running all over.

Aug 28, 2012 07:19 AM
Adrian Willanger
206 909-7536 AdrianWillanger-broker.com - Seattle, WA
Profit from my two decades of experience

Hi Karen, I'm a pet owner and for all the reasons you mentioned I totally agree with you that pets should be removed during showings. 

Aug 28, 2012 07:38 AM
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

Karen: I have three dogs and have had cats but when it comes to showings, they need to be removed from the property. Every time I've shown a home with a pet, the whole showing revolved around the pet for me, the agent, when I should be pointing out the good things about the house. And the prospective buyers are never amused even if they are animal lovers.

Aug 28, 2012 09:03 AM
Jerry Murphy, CRS, SRES
Long Realty West Valley - Anthem, AZ
Anthem, Phoenix, and Scottsdale AZ Real Estate

The only time I've ever been bitten by a dog was on a showing.  I was told by the listing agent that the dog was a "teddy bear".  He met us at the front door growling and baring teeth.  When I reached out to let him smell my hand he lunged and just caught my hand with a tooth. Luckily I'm pretty quick.  Needless to say, my clients did not want to see that home.  Sellers, take your pets with you when you leave the home if you're trying to sell it.  Good post Karen and best of luck to you.

Aug 28, 2012 09:14 AM
Mike Cooper, Broker VA,WV
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

All great points, Karen.  I too love pets, but I don't always trust them when the owners aren't around.  The allergy reason is one I'm seeing more and more.  Good stuff. 

Aug 28, 2012 11:42 AM
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

Karen lots of great points.  Allergies ARE a big concern.  I am very allergic to pets.. It doesn't go over well when the agent is sneezing and wheezing. It's worse with the prospective buyer is sneezing and wheezing!

Aug 28, 2012 12:20 PM
Laura Murray
Weichert - Silver Spring, MD
Search Montgomery Co., MD for homes www.MDRealEstateOnline.com

Oh and can you do something about the animal smell.  masking it with heavy incense is not doing something constructive about the animal smell.

Aug 28, 2012 12:40 PM
Lloyd Binen
Certified Realty Services - Saratoga, CA
Silicon Valley Realtor since 1976; 408-373-4411

Karen, The sound of a barking or growling dog inside a home the agent and buyer are about to enter isn't very welcoming even when the MLS comments say: friendly dog.   They're just doing their job by being territorial.   I completely agree with you post.

Aug 28, 2012 02:07 PM
Sharon Alters
Coldwell Banker Vanguard Realty - 904-673-2308 - Fleming Island, FL
Realtor - Homes for Sale Fleming Island FL

Karen, I do not show a house with a loose dog in it. Period. And barking pets who bark the entire time you are in the house are not conducive to a buyer wanting to buy that house when we all have a headache by the time we leave.

Sharon

Aug 28, 2012 02:07 PM
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

Pets are best when absent during showings!  Not long ago, I met with a listing agent to see a home the owners wanted staged (the owners were at work and had  two dogs).  One smaller dog was on a chair in the living room, very dejected looking and making no eye contact, just staring down at the floor.  In the next room, the larger dog was kept in a dark closed crate in the back corner -- you couldn't even see the dog at all, it was like in a dark cave.  Neither dog made a sound but the silence was deafening.  The listing agent said she'd gotten many calls from other agents complaining about how these dogs were being treated -- that even their buyers were complaining about it!  One buyer even insisted on leaving and not seeing the rest of the house!

Sellers need to care for their pets and for eveyone's sake, keep them in a safe, secure place away from the house when it's on the market.

Aug 28, 2012 03:04 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Karen - Animals can certainly make it more difficult to sell a home.

Aug 28, 2012 03:12 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I am always worried when mls comment says. ' do not let the cat or dog out"

Aug 28, 2012 08:58 PM
Wayne Bennett
One Home Team Realty/Charlotte,NC 704-293-3931 - Charlotte, NC
Real Estate...As It Should Be

Perfect timing, while unlocking the door yesterday a dog flew outside faster than I could react.  Apparently the seller had a family member staying with him and brought his 4 legged baby with him.  Needless to say no one was alerted about the addition to the household.  The listing agent wasn't even aware and was as suprised as I was.  Although he was apologetic it was extremey frustrating having to chase down a dog and get him back inside.  Luckily he was very friendly and loveable.  Great post, thx for sharing

Aug 28, 2012 10:24 PM
Larry Lawfer
YourStories Realty Group - Newton, MA
"I listen for a living." It's all about you.

I am an avowed animal lover, but not eveyone is.  I had a listing of a 1.6 million dollar home that had the best and nicest Golden Retriever.  She was obedient and just wanted to please, but when it came to show the home, out she went.  I always asked people coming to see the house if they liked dogs knowing that Sadie would love them.  When they were unsure or said no, Sadie was happy to take a nap in the yard.  Paying attention to our clients and how they feel is our job, right? The fact I love animals does not mean the wonderful list of issues you bring up are not right on--they are. Thanks for the great post

Aug 28, 2012 11:19 PM
Nancy Conner
Olympia, WA
Olympia/Thurston County WA

So very, very true!  Not only are dogs unpredictable when their humans are not at home, but so many people are just fearful of ANY dog, no matter of how much a teddy bear they might in fact be.  And I can't imagine the trauma and consequences if that "super friendly" dog lunged out and bit a small child??  Of course, being a dog and cat lover, what really stresses me out is that message in the listing that the cat is an escape artist and please don't let it outside - almost slammed the door on my buyer's hand once trying to make sure that little kitty didn't scoot past us!

Aug 29, 2012 08:27 AM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

Hi Robert! You are right. If you love the dog, it is hard to remember the features of the house later because of the distraction.

Hi Bryan! There definitely people that like pets, just not in the house or as long as it is visiting and not staying. I like to watch other people's dogs, but it always a relief to have my house back.

Hi Adrian! Sometimes I know that it can be difficult to remove a cat. Especially one that tends to hide and no one sees it or can catch it. But I think it is best if at all possible.

Hi Hella! Yiur focus definitely needs to be on the selling features of the house and addressing your buyers concerns. I can see where it could be frustrating for a buyer if you are busy confining or entertaining a pet.

Aug 29, 2012 11:23 AM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

Hi Jerry!  That must have been awful for you...and your buyers!  You just never know what a pet will do when strangers come into their home, especially when no one else is there.  Your situation is a perfect example of why removing the pet is the safest for you, your buyer, AND ultimately, your pet.

Aug 29, 2012 11:44 AM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

Hi Mike!  Allergies affect more and more people. We see a lot of buyers that prefer more hardwood and tile flooring and less carpets except in the bedrooms. Pet dander can be very difficult to remove!

Hi Joan! I empathize with you!  Allergies are the worst.  Especially in a home that is not very well kept as far as the pets and their fur is concerned.  I am a human barometer for mold.  I once stepped into a house that unknown to me had mold in the basement.  I did not have to go into the basement to start to wheeze and I had to step out and use an inhaler while my investor quickly viewed the home alone.  Scary!

Hi Laura!  I agree.  Trying to overpower the smell with something equally distasteful is never a good idea.  Our sense of smell can be so important when viewing a home.  A fresh, Febreze type smell, which I tell my sellers to spray on furniture and draperies that cannot be easily cleaned, is all that is needed in a clean home.

Hi Lloyd!  If there is a dog that I can see or hear at the door, I'm calling the agent to let them know that I will be rescheduling the showing.  It is just not worth the risk!

Hi Sharon!  I have definitely had a headache from a barking dog in a kennel somewhere in the house.  It can be very distracting.

Hi Maureen!  That made me so sad to read your comment.  I could not imagine an animal that was treated that way.  It is not their fault, they are just protecting their home.  Too bad.

Hi Christine!  It can also make it difficult when you are trying to find an apartment or rental home for a relocating client.  Next to impossible with more than one pet....their only option is to buy!

Hi Gita!  I will not show a home with a loose animal.  It is just too much responsibility to put on the buyer or their agent.  The listing agent needs to be firmer with their sellers about arranging for someone to take the pet during showings or find a way to reasonably confine them for everyone's peace of mind and safety.

Aug 29, 2012 11:55 AM
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

Hi Wayne!  I think that sellers need to be reminded sometimes that showings are very important.  If there is a change in the instructions, we need to be the first to know so that we can protect the buyers and their agent from such things happening.  Whose fault would it be if that poor dog got out and got hit by a car?\

Hi Larry!  I agree.  Asking the buyers about their comfort level is key.  When I am asked to come out to a home for the first time, I always ask about family members including the furry ones.  If they have a larger dog especially, I ask that it not be in the house the first time that I come there.  They just make me nervous.  It sets the tone for the appointment depending on how they feel about my request.  Chances are if they have a problem with my request to remove the animal, we may have problems in showing the home.  I can set these issues straight from the start and decide if it is worth my time to try to sell the home if the seller cannot understand the reasoning behind removing the pet.

Hi Corinne!  I agree that it tends to be more that way with dogs than with cats.  I have been in homes with dogs and cats living there and never knew because the sellers were meticulous, but then I have been homes where I have seen and smelled the opposite and you are right...the buyers did not give those houses a fair chance.

Hi Nancy!  In our effort to try to protect a seller's animal, we may be putting ourselves or our buyer in harm's way.  That is why it is best to remove your pets whenever possible. 

Aug 29, 2012 12:03 PM