Listening to the local news a few days ago, a portion of the broadcast was dedicated to a call in for "landlord/tenant" issues.  Local tenants could call in and get free advice to help resolve issues.

The top two rental disputes between a landlord and a tenant?  Security deposit and repairs. 

The top statement that tenants use to try and get the landlords attention?  I'm calling an attorney.

The top question your attorney will ask?  Have you talked to your landlord and put it in writing?

With all landlord tenant disputes - the number one thing a tenant needs to do is "know the law" (same applies to landlords) and the law states, "It must be in writing." Whatever "it" is.

But the best thing to do is resolve the issues before "it" gets to that point:

Talk - communicate - face to face is best.

Be reasonable - for example, you have a rule that repairs will be done within 24-48 hours. but if the AC breaks in Arizona - that needs to be fixed right away.  On the same issue, if you are a tenant, understand that it might take a few hours to get a repair person to the house to fix the AC.

Take responsibility - usually responsibility falls on both sides if there is a dispute or problem.

Compromise.

If you can't do any of the above - get a mediator to help resolve the issues.

Put all of the above in writing.


Buying or selling Tucson real estate, Mt Lemmon, Tucson bank-owned homes, Tucson rental homes, or Tucson lease option homes? Visit www.KGCPropertiesLLC.com!

                                     

 

This blog is written with my opinions and my opinions are presented with accuracy but not guarantees. Please talk to a professional before making any real estate, financial or agency decisions.    Gabrielle Kamahele Rhind - 2011. If you want to reprint parts of this - just email me for my permission:TucsonsRealEstate@gmail.com.

 

30 Comments on Whatever "It" Is - Put It In Writing!

20 Most Recent Comments Displayed Show All

SEP
04
152,733 Points

One strategy, often employed by sleazy types, is to negotiate verbally, with nothing in writing.

Falling for such tactics portrays the agent as inexperienced and exposes the client to risk or loss.

Good post, thanks for sharing it.

9:38am • #11
161,247 Points 1 Featured Post

Written word is ALWAYS better. Being specific is critical.

9:57am • #12
906,349 Points 21 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

Very well put.  Memories often fail but when it's in writing, everyone should have a copy! 

10:03am • #13
1,227,445 Points 79 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

Good afternoon Gabrielle,

These are excellent words to live by! Congratulations on the well deserved feature!

10:32am • #14
312,980 Points 3 Featured Posts Outside Blog Called Shot Master

Isn't that the truth.  Memories will tend to sway and change based on who is doing the remembering 

writing is the only way to go for sure! 

11:00am • #15
186,726 Points Localism Sponsor Outside Blog Attended Rain Camp

Great Post, Gabrielle!  The combination of having a written agreement, being reasonable, and <gasp> taking responsibility definitely makes life easier overall.
Bruce

 

11:01am • #16
620,899 Points 8 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Tenant Landlord disputes are never fun to resolve, but your input that putting everything in writing will definitely make the dispute more clear from the onset.

11:10am • #17
300,008 Points 7 Featured Posts Outside Blog Attended Rain Camp

Hi Gabrielle, truer words never spoken. This is especially true in real estate, otherwise it has no meaning!

11:13am • #18
231,778 Points 8 Featured Posts Attended Rain Camp Called Shot Master

Great post, Gabrille. The best is to put everything down on paper. We even go to the extend of putting serial number of anything that we convey in the transaction. :)

11:58am • #19
764,202 Points 107 Featured Posts Outside Blog Called Shot Master

While I appreciate Michael's comment above about video tape everything, most people won't stand for that. I sometimes wish it were that easy to resolve a dispute.

12:20pm • #20
569,544 Points 1 Featured Post Localism Sponsor Outside Blog

Hi Gab,  Including some pics or a video will also help document things.

12:20pm • #21
943,306 Points 26 Featured Posts Outside Blog Attended Rain Camp

All property managers must put everything into writing and take great notes to avoid future conflict

12:35pm • #22
590,918 Points 99 Featured Posts Outside Blog Called Shot Master

I first want to thank Active Rain for another feature - I feel very special and lucky to write posts that are thought to be "yellow star" quality!  I am humbled and appreciative!

HI BILL!  Yes - pictures and move in checklists with details are wonderful "in writing" documents!

HI TAMMIE! Disputes aren't always easy to resolve - with open lines of communication - it would make it easier.

HI MIKE!  Now that is detail - with appliances - especially new ones that is a great idea!

HI SANDY!  Thanks so much for the comment - it's unfortunate that things need to be in writing but they do! 

HI EILEEN!  Some definitely harder than others - money disputes are usually the harder one!

HI BRUCE!  Ha ha ha!  Love the gasp!

HI KIM!  Yes - reminds me of the old saying, "He said - she said!"

HI DORIE!  Thank you so much - I am very humbled by the feature - it means alot to me!

HI SILVA!  Danke schoen!

HI NAN!  Yes - being specific is critical!  Thanks for the input!

HI ANTHONY!  Even if it's something small - it sadly needs to be placed in writing - not much can be done on a handshake anymore!

HI MICHAEL!  Agreed - thanks for the extra reminders!

HI TATYANA!  Agreed as well - thanks!

HI ERICA!  Isn't that the truth!?

HI MELISSA!  Yes - attorney's will eventually cost more than what people go to court for in the first place! Great advice to everyone!

HI GREG!  Agreed - this applies in many situations!

HI MICHAEL!  It's hard to dispute a video isn't it?  I still use "tape" too - record brings to mind "sound" - but anyway - this too is a good way to document!

HI TERRI!  I think you are right - people dispute it - even in writing, or video, etc.!

HI BARBARA!  I know you do - I know you hated being a landlord!  you make me laugh so much!

1:25pm • #23
2 Featured Posts Outside Blog

I agree, document everything.  I'm a landlord and I also document all emails and communication I have with my tenants during their term of lease.  I also video tape the walk thru with them prior to moving in and moving out.  I've learned the hard way to cover my rear end.  Good post and content

2:26pm • #24
177,169 Points 7 Featured Posts Called Shot Master

A wise man once told me that a verbal agreement is not worth the paper its written on! It is amazing how many people leave out important details that should be on addendums!

3:41pm • #25
434,047 Points 10 Featured Posts Outside Blog

I agree, get it in writing, get it in writing and make sure you get it in writing. I also agree that many disputes can be avoided by simply endeavoring to communicate - talk about it. Nice post today.

4:00pm • #26
292,625 Points 20 Featured Posts Outside Blog Called Shot Master

That makes sense to me.  Put it in writing otherwise it doesn't count.

7:20pm • #27
398,257 Points 5 Featured Posts Outside Blog Attended Rain Camp

Reminds me of one of my favorite sayings-- "What does the Contract say?"

10:25pm • #28
SEP
05
671,283 Points 8 Featured Posts Outside Blog Hit Router Called Shot Master

Morning Gabrielle and congrats on the feature.  As my supervisor said when I was in law enforcement if it's not in writing it did not happen

2:49am • #29
SEP
10
390,283 Points 34 Featured Posts Outside Blog Called Shot Master

Great points - having IT in writing trumps all arguments.  Congratulations on the feature.

7:55am • #30

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Gabrielle Kamahele Rhind, Broker/Owner

Tucson, AZ

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KGC Properties LLC, Tucson Property Management & Real Estate

Address: PO Box 18621, Tucson, AZ, 85731

Office Phone: (520) 245-0242

Cell Phone: (520) 245-0242

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