Recently I submitted an offer for one of my buyers. The listing agent provided us a counter to our offer. With the Listing Agents email was a 2 paragraph email from her seller explaining her health problems which included, clogged arteries, high medical bills and an alleged hurt ankle. The Sellers story was followed up with a gentle reminder that should could not sell her home for any less due to these medical problems.

First and foremost I find it terrible that both cancer and heart disease account for so many deaths in this country. Each one of us can lower those numbers by controlling how we live our lives.
Now that I've said something kind I want to be even more honest and explain how I truly feel about the email.
1. I do not care about a sellers excuse as to why they cannot negotiate. I only care if I can take any information I get and fairly & legally use it to my buyers fullest advantage. If a Seller cannot negotiate because they are upside down, then that's one thing. A seller being constipated or dizzy is of no concern. Drink some damn prune juice or go see a doctor.
2. I almost wonder if the Seller's health wasn't in as poor condition as she describes. I wouldn't put it past ANYONE in this day and age to lie, attempt to manipulate or use "sob stories" to increase their bottom line & use sympathy as tool to negotiate.
I hope this Seller's health improves. I hope she can kick field goals and go jogging. So you know, her health reasons did not sway me or my Buyer's negotiations. We held firm with our original offer. There is no rule or unwritten rule in real estate that suggest "meeting in the middle" is ideal. A home is only worth what a buyer is willing to pay. How your body feels isn't a factor.
All that said, is a Buyer's Agent required to share a Seller's health problems with their Buyer? What if the Buyer's Agent didn't want his client using the sob story to sway their decision?

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20 Comments on I Don't Care About Your Bum Ankle, Medical Expenses & Clogged Arteries
We could carry this to the crazy room and email back a litany of awful diseases, leprosy at the top for the buyer and then explain how the buyer can't spend more than X amount due to health insurance and medicine expenses.
I am a terrible cynic and so blah, blah and what does what you need have to do with what it's worth. It's insulting for the seller and their agent to even enter into this crap.
Hum... maybe that's the only way they can justify the price - if they cannot find comps; they are trying Plan B. We all have different personality types and I can tell you are a high D like I am and just want the job done and move on to the next one. It's like slow checkers at the grocery store. I really don't care that they've never tried something you are buying or how to fix it for dinner! Just hurry up! Right?! But for the gal in front of me, she was perfectly content about talking about her grandchildren with the checker! It's what we have to put up with in our business - different personalities and motivations. I bet you have a ton of transactions and I wish you more - quickly! :) Good luck. Shanna
Greg, it is a people business, and it is a business, a two edged sword. At the end of the day for the buyer beyond their personal needs it is FINANCIAL on their end. Just showing understanding toward the Seller client is really all that you can do but it does not affect your buyer. The Seller needs to know that, especially the seller agent, but they think the background will hold some sway somehow. It does not.
Elizabeth. .I'm going to join yoU honey. . I'll be the one with the unsold sign on my house!
The seller may have valid reasons why they want / need to sell their property at that price. But, most of it doesn't matter to the buyer. What matters is a negotiated contract that's agreed to. The price the buyer is willing to pay is correct. If they feel they are paying for the owner's medical bills, clogged arteries, etc. I'm with Fernando.
Accept, reject, or counter. But keep the reasons to yourself.
I love Sanford and Son and one other tv show fitting for this...Dragnet. Just the facts Ma'am. I'm with Doug on this one. Accept reject or counter...everything else is just noise
Good thought about the disclosure of the supposed medical issues. I would have cut down on the drama possibly if the buyer asked to be sure they weren't swayed. Why should the buyer care if the sellers health isn't so great? In fact, if her health is so bad, get out quick & take the $$.
I bet this seller has manipulated everyone in her life this exact very way. Sad.
Since everything communicated to the agent is legally communicated to his or her client, I think you have to share the story of the seller's medical condition with your buyer. Of course, you can also share your opinion of how much influence you think that medical condition should have on the price.
What a house is worth is influenced by many factors -- but the seller's personal situation is not one of them.
Nino, what it the buyers husband died a year ago and she couldn't afford the house they were living in. She sold it and needed this house at a cheaper price, because of her own hardship. Should the seller lower the price because of that?
Appraisers don't care about any of this. It is what it is, baby!
I would think with all of those medical issues she would need to get that house SOLD asap!! One might say that this information might bring an even lower offer......?
Greg - I absolutely think some people lie about their situation in order to sell their home for more or a buy a home for more. I can't count how many people I've worked with who had a true hardship, but refused to use it as a crutch.
I don't really feel good about that letter that was submitted to you. I don't like that. It is different when you write a letter saying how much you like the house and please give me a second consideration when you want to buy the house.
I have to agree with you on this one. We have submitted an offer. Please do the following accept, counter or reject. Then, we move on with another deal.
Tiffany - AGREED.
The listing agent is totally out of line. Sounds like this listing agent may send the next agent a copy of the seller's medical records, totally inappropriate and unprofessional.
The appraisor is not going to be concerned either.
Yours is a good example of the emotional side of the real estate transaction that we deal with as agents. HGTV should have a show about the psychology of selling your home.
What not to do: send your medical bills along with the counteroffer!
Wow Greg. I'm not surprised that the seller wanted xxx dollars due to health conditions but I am surprised that the seller's agent thought making you aware of all the medical issues would change the buyer's offer.
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