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I have heard that said a few times by Listing Agents when a Buyer's Agent, for their client, requested something from the Seller or an offer was presented on a property.
Cindy Stys Equestrian & Country Properties, Ltd.
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116 Comments on My Client Will Not Accept It!!
I always chuckle under my breath when those are the first words out of an agents mouth. Sometimes they just need to feel important. Things always look different and much more clear when put in writing. Even if a client said they will not accept something, they might changre their minds when presented something real.
This is a huge pet peeve of mine. Agents need to stop speaking for their clients. Who knows what a client will say or do until they are actually presented with the ofer or the request. One listing agent I've been dealing with the past couple of days say she didn't want to waste time writing a counter offer! WHAT?!
Bridgita,
Amen!!! To borrow a familiar line from numerous REALTORS®, "I am not an attorney, and cannot render legal advice..."
"I am not a SELLER, and cannot render a decision." To continue, "Please reduce your offer to writing, and I will take it to the SELLER. I'll get back to you wilth their reply. Thank you for your interest."
It really IS up to the seller and they need to be consulted. I always cringe when I hear the other agent say my seller will not agree to that, go for that etc. Same true for buyers, though, also. I think it also just sets up a contentious relationship between agents and the deal is not about us nor between us but between buyer and seller.
It is apparently very important to a Realtor who makes that statement, that you recognize that he/she is A VERY IMPORTANT AND POWERFUL person.
I think as agents we tend to create some of our own problems by opening our mouths to voice our opinions too early.
I won't make any assumptions about what a client will do. I have been told by clients that they won't accept less than a certain amount and received a lower offer and watched them accept it. I have also had a few clients tell me they were desperate and has them reject a good offer. I don't think sellers know for sure how they will respond to an offer till it's presented.
Jacqueline Drake CRS
Cochise County Land
Even if you think the client "won't accept it" and you don't check first, you may just get an expensive shock later on down the road.
I like most of your answers. Realtors too often seem to think that they are their clients lawyer, financial adviser or parent! You might kill a deal by telling an inexperienced buyer agent that your client won't accept it. You never know, and getting that offer and a negotiation going is what is going to result in a sale. No offer no sale. Get the offer no matter what it is. Probably shut your mouth. Of course you can have some previous latitude to negotiate if you talk out some what ifs with your client. But DON'T say anything that will prevent getting a written offer. With a written offer EVERYONE involved is in the game and invested.
One of my issues is with the agent that forgets that they are not the principal (owner) of the property.
I never get that mentality that another agent knows what's best for their clients. If a client doesn't like an offer they can reject it but until I see signatures I don't need the unnecessary discussion. Great post!
Brigita - You are correct, you can't speak for your clients, but you can let the buyer's agent know what you think your clients are going to say.
Brigita: Too many agents get emotionally involved in the situation when we're there to facilitate not participate. You make great points especially when you talk about it being our responsibility to "present all offers." We've actually submitted an offer, a back-up granted, that the agent never showed the seller. Completely unacceptable. Carrie
Dear Brigita,
You got that right. As the messenger, I am often surprised by reactions I would never have expected. You do not know for sure, until you ask.
I think the agent representing either side has no right to speak for their clients unless specifically instructed to do so ... even than they should advise the client before doing so .... at least I do and I my clients have told e they appreciate it ... just my thoughts on this
To often an agent's own ego gets in the way of a successful transaction, and the buyer or seller never knows because the agent blames it on the other party or agent!
The client probably won't accept it, but it still has to be presented. Even the insulting low ball offers.
When will agents learn that it is not their job to make decisions. It is their job to facilitate the transaction. I really hate it when I hear an agent say "My clinet won't....." fill in the blank. You know that you are going to be in for a rough ride. Buyers and Sellers often take cues from their agent. I try to help the buyer or seller look at it from both sides of the transaction, agents need to learn to keep their own opinions out of the equation.
This is absolutely right and is one of my biggest pet peeves whien agents seem to speak and think and try to make decisions for their clients. Not our job! -Kasey