Overpaid and lazy according to nameless, faceless on-line consumers.
After reading Bill's post about 8 Ways to Tick Off Your Real Estate Agent, most of the comments after the article toward real estate agents were brazen and bold, painting a scathing picture of deceit, scandal or victimization. While consumers are entitled to their opinions, they are more apt online to hide behind anonymity with a cute animal, clever avatar or pseudonym rather than show their true selves.
Yet, we, as real estate professionals are not able to hide our true identities as we MUST DISCLOSE to the same public:
- WHO
- WHAT
- WHEN
- WHERE and
- WHY
Real estate is not an easy profession despite what naysayers spout and anyone involved in this industry can attest to that! If people only knew what goes on behind the scenes to ensure each successful transaction, they may learn to appreciate the endless hours and hard work that goes into every sale.
The real estate industry is monitored by the Department of Commerce and we are beholden to The Code of Ethics that guide us everyday. Will some push the boundaries of good business practices? Yes. That comes with every profession.
I love the real estate industry and respect the agents with whom I have had the pleasure of conducting business. As a mass, we are able to change consumer opinions one client at a time. Not all. But enough to make a positive difference. Client satisfaction has and always will be my greatest goal.
I love what I do!
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I, Wanda Kubat-Nerdin at Prado & Kramer Real Estate am responsible for my opinions expressed in this blog. Information herein is deemed to be reliable but not guaranteed and may change due to market conditions. Please do not take my pictures or artwork and use them as your own, they are my property, Copyright ©
27 Comments on Overpaid and lazy according to nameless, faceless on-line consumers.
Wanda if the public only knew, they've treat us far better than they do. At least I hope.
Hi Wanda, I think part of it is that anonymous nature of who is commenting. If there are a few haters, then there is that gang mentality that rears it's ugly head...and before the commenter actually reads not only the article in full..they focus on the negative comments and run with it. We will always a tough time with the public opinion of us because we are in a customer service business and working with people that are at a high stress level because they are moving through a phase in their lives is what we do. That many don't understand the process makes it worse as there is a huge trust factor as well.
We are our own problem! We need to take action with the problems with these agents if we are to raise our standing in the business world.
Wanda, the problem with the internet is that so may people can make accusations and spread lies about an agent that may well have bent over backwards to help a client that was trying to get too much and was angry that the agent couldn't pull it off. The bad people in any profession cause a lot of problems for the majority that do care and always try to do what's right.
Alan, The saying, "Walk a mile in my shoes" comes to mind when I think of how people are so free with judgements.
Will, Some of us meet people who, in the past had a poor experience before us. I am determined to make a difference to prove otherwise!
Liz, I can truly appreciate your reaction to that!
Alexandra, I concur with you. I have met agents that I wish to work with again! And again...
Bryan, You are correct! This is one industry that allows a good agent to become a better one!
Suxanne, It is up to each and every single one of us!
Karen, Some are unhappy with their own choices and will blame others. It takes the attention away from themselves.
Charita, I do believe that.
Cindy, I agree with people getting braver hiding behind anonymity, I see it on Facebook almost daily!
Bill, Agreed! Taking care within to change people's outward opinions. I'm with you!
Ed, It's easy for people to place blame when they are not held accountable for their words. I am surrounded by amazing agents who motivate me to become better than I ever dreamed!
Does it really matter that they hide their identity? They (the general public) feels that way towards us. The "code" is there to protect you from other agents and the problems within our business is mostly from brokers and those that hide behind the code (IMHO). As a matter of fact, many of the most derogatory comments about agents are found right here on active rain from other agents. Besides, I am beginning to share those very thoughts. But, let's talk about the local police with their cash out of un-used sick and vacation days - I bet most want to comment on that group but want to remain anonymous, too.
Gregory, What are you saying, accept opinions as truth while people blatantly hide their identity? I completely disagree. At least when someone posts here on AR, they show their true selves. Not some concocted, make believe alter ego, designed to ensure anonymity so they may spew their poison at their target.
Gregory, twenty (20) years ago I was taking classes at a community college. I wanted to take a second-year language course that was only offered in the daytime. I contacted my personnel department at work and arranged to use up a good portion of my leave time to attend this day class three times a week for 4 months.
I would like to think that anyone who "cashed out" would apply this benefit to self-improvement, upgrading job skills or helping family. I doubt anyone is running to VEGAS and playing craps at the high-roller table!
"Banker - CASH ME OUT!" If you would forward some leads for those individuals with lots of fresh down-payment money in their pockets, I'll be pleased to help them find houses to purchase!
Wanda - I read that same post and most of the comments. I agree with you that it's very easy to post a negative comment when one is anonymous. In fact, it seems that in general it's so much easier for people to be critical of each other than complimentary. Why is that???
I don't usually point out specific comments in another's blog, however I have to disagree with Gregory (#13 above). The Code of Ethics is not written to protect us from other agents. It is written to specify standards of practice and duties we all are supposed to follow when dealing with clients, the general public, and with each other as agents. The vast majority of real estate agents I know work hard to adhere to the Code of Ethics, not hide behind it.
Many agents ARE overpaid. Many agents are lazy, incompetent, stupid, and next to worthless. Sad but true.
The people who hate agents hate them because they've encountered or been victimized by the above. One of my new listings was the previous victim of a lazy, incompetent, and/or stupid agent.
It is too easy to become an agent, and when you have part time agents who do this as a hobby and are not available when needed and make transactions go south because of their incompetence, it is easy to see why the public feels the way they do.
Are all lawyers jerks? Of course not, yet most of the public hates them too...and frankly, I like my used car salesman, lol...that's why I go back to him.
Who cares what the "public" thinks? Just do your job and attract the clients who want to hire an agent...and make them OH SO HAPPY that they hired you. We can't combat the online trolls, but we can change people's minds about us, one client at a time.
Overpaid and lazy -- ha, they say that about anybody who has a job and is employed when they are not.
Rich, Good point made on cashing out, not sure what it had to do with this post...
Lisa, You are correct about the COE, it is a necessary guide for our industry!
Karen, I am happy to continue to do my part to ensure client satisfaction!
Elizabeth, For the most part, they are sooooo far from the truth!
Wanda:
It is easy to criticize when you remain anonymous. You don't have to prove your allegations, just state them in the broadest possible way.
I do have reviews and testimonials on my site, but I worry about the anonymous person who can go onto YELP or zillow or trulia and lie or bash me online.
Evelyn, What you say is true and the ability to hide makes the temptation greater.
Erica, The internet is a powerful marketing tool for and against. I do know what you mean and people will go to extremes to be heard whether warranted or not.
Very nice. I believe I could get so much more done if I didn;t have to defend this profession so much.
Yes, I truly love the "I'd never by a home from you" . . . and I just want to stop them at "I'd never buy a home." Most of these loud mouths aren't in the position and don't know how a real estate buyer's agent works. NAR does a GREAT job of NOT showing what this business is like in the REAL WORLD. 30 sec. of phoney baloney, cheesy ads doesn't help.
Chris & Dick, I just work to prove the naysayers wrong!
Carla, If people were more aware of the work that goes into listing or working with buyers, they may not be so critical.
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