Why do so many agents who work their business every day never think about their actions? There are many agents who only focus on that “prize.” We all know that every transaction has a variety of challenges and many of these challenges are not handled properly.
There are many issues that are temporarily resolved; just enough work is devoted to deliver everyone to the closing table so the “prize” will be awarded. It’s never earned with this type of agent. The agent rolls the dice and the odds are with the client not suing. It takes money and time to sue, and it usually happens less often than it should.
This is a risky business, and many agents continue to “escape” the consequences of their out of control actions. That great escape results in a shot of courage; a test they passed but should have failed; and the strength and fortitude to work their future risky deals in an irresponsible, careless manner.
There is no reason to be cautious when the thoughtless agent is rewarded for that unprofessional behavior. The deals continue to be worked with as little effort as possible, and there are never any penalties or consequences for this type of undesirable conduct. This is the debris we need to remove from our industry.