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     I just wanted to pass along a little friendly advice for other Realtors out there.  At a recent office meeting the issue of empty homes which hadn't been winterized came up and i thought passing this info along might keep a fellow Realtor out of trouble.  If you have a home in which the seller has vacated the property either due to relocation or just because they have moved into their new home, keeping the heat set at 50 of their old home may not keep the pipes from freezing during a cold snap depending on the age of the home.  This creates a problem for them because when a seller vacates a property, their home insurance WILL NO LONGER COVER THEM unless they have notified their insurance agency of the vacancy.  Letting your seller know this might keep you out of trouble.  also, Realtors e&0 insurance will not cover an agent for "watching" a property after the sellers have vacated. 

     there was an issue locally where an agent had voluntarily offered to check in on a property the sellers had recently moved out of after buying a new home.  The local market had been slow and the agent hadn't had any calls on her listing but happened to be in the neighborhood so she stopped in only to find that there were the pipes had frozen and burst.  Upon calling the sellers, they notified their insurance agency who promptly told them they weren't covered because they hadn't notified them of the change so now the affected sellers felt like they had no option but to go after the listing agent.  The agent unfortunately found out by her e&o agency that she is not covered for issues like this and has now had to hire an attorney of her own to help settle the dispute.

     It all comes down to educating your sellers and make them aware of any possibilities.  I assure you after hearing of this other agents plight, I called my sellers of vacant homes and made them aware of their own responsibilities.

 
This post has been included in New Hampshire Real Estate News

13 Comments on Cold snap=frozen pipes

JAN
21
2008
Great point!  When I lived in New Jersey I had pipes freeze even when the house temperature was 68-72 degrees.  Worse yet, the hot water pipes freeze quicker than cold water pipes.  You really have to know where the pipes run and where they can be exposed.  I eventually solved the problem with some pipe insulation and heated pipe wrap for those areas.
11:52am • #1
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It is great that you wrote this post.  I think a lot of sellers/agents aren't aware that a home usually is NOT covered once the owners move out.  This is also an issue for a buyer who is purchasing a vacant home -- there probably should be something in the purchase and sales agreement to make sure the home is covered until the property closes.  Brrrr  ~ it is cold out there!
11:53am • #3

Great post!  These are things that many agents do not know and even those who do could use a refresher.

Be of service! The rewards will come!

11:59am • #4
JAN
22
2008
Josh, Great post! As a new agent this info is crucial for me to have. Thanks again for your help.
Paul Carrier
6:59am • #5
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A "great" client gift would be the installation of heat tape on pipes to prevent freezing.  Also, having the property winterized is cost effective if a note is placed on the entry doors and in MLS to the effect that there is no water so don't use the toilets....this is the better safe than sorry solution in case of power outages over a long period of time.

Last time I winterized a rental home for winter, it rented in 5 days - go figure!! 

8:24pm • #6
JAN
23
2008
Thanks for the heads up.  Living in Washington I had not yet encountered this problem, but likely will. 
12:25pm • #7
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Simple winterzation does the trick.  Its fairly easy to do and takes less than 2 hours.  Good luck everyone, think spring.
9:31pm • #8
JAN
24
2008
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good reminder. if an agent says they will do something they could become liable for the actions. be carefull of what services you provide.
10:21pm • #9
JAN
26
2008
i understand that winterizing may be the right choice bottom line.  at a cost of $250 by most plumbers, it can save a seller thousands, the problem being is showing a winterized house is about as unappealing as you can get for a buyer.  instead of focusing on the positive features on the home, they focus on how much colder it is in the home than it is outside.  Scott Wall understood my point exactly, just be careful of what you promise, because you might be held liable for your actions.
1:09pm • #10
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Out here on Cape Cod, there many vacant homes as most are second homes.  I highly recommend to my Clients that they drain all pipes and winterize the house to be on the safe side.  Plus, I always recommend they hire a Property Manager who will check on the property on a regular basis.
1:13pm • #11
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Great post with good info!  I recently had a listing sit on the market for 9 months.  It had a contract fall out over financing and a couple of lowball verbal offers, but it finally sold and closed this past week.  Last Friday we started to get freezing weather (not common in Dallas) and all I could think about all last weekend was that with freezing weather and a vacant house that a pipe would burst and the closing would not happen.  My client said that I worry too much, but somehow I knew I would never hear then end of it if the deal had fallen apart.
1:19pm • #12
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Good info about vacancies that even applies in the warm weather states. Last winter the Las Vegas valley had a couple of days of sub-freezing temps, and thousands of homeowners were surprised to find frozen and bursting pipes on their sprinkler systems.
1:24pm • #13

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Joshua Matthews

Wakefield, NH

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Keller Williams Coastal Realty

Address: 501 Islington Street Suite 2, Portsmouth, NH, 03801

Office Phone: (603) 610-8500 x 576

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