The Hardest Call to Make

Real Estate Agent with Century 21 Redwood DC-SP98366576

The hardest call to make in real estate involves letting a client know that they did not get the house.  The other call is the one you see in advertisements. People on one end of the phone excitedly listening to their agent tell them "you got the house", followed by shouts of joy and jubilation. Yeah, that is the easy call to make. The other end of the spectrum is the sorrow and frustration felt by clients that receive the call "the sellers decided to go with another offer".

No one wants to be the bearer of bad news.  Some agents avoid making the call to the buyer's agent because they don't want to deal with questions. Some realtors avoid any confrontation and send a crisp email stating that their clients chose the other offer. Some even include platitudes about how it was a close call, but the sellers chose the other offer. Eventually, in multiple bid situations, one person will receive a call resulting in joy and everyone else will be left to share the bad news with their clients.

It is the hardest call to make. Cynics will share that the agent representing the people that were not chosen are only unhappy because they are missing a paycheck. Truth be told, it is only human nature to feel a bit let down when your clients are not chosen. It is not greedy  read more


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Bill Reddington
Re/max Southern Realty - Destin, FL
Destin Florida Real Estate

Hadn't happened in a few years but it is coming back. In Multiple offers some or many offers don't make it. Thats life. Have to educate the buyers to step up in the beginning.

Oct 15, 2012 11:37 AM #1
Tiffany Sniezek
RE/MAX The Woodlands & Spring, TX 713-594-9639 direct, - The Woodlands, TX
Tiffany Sniezek 713-594-9639 RE/MAX Woodlands TX
It is definitely a hard call to make! Unfortunately and fortunately as more markets are going into sellers markets, we will see more and more of this. It can be hard for the buyers however it is a great opportunity to talk to some of the neighbors and see if any of them have been tinkling of selling...maybe find the home for your buyers and maybe sell another house while your at it.
Oct 15, 2012 11:59 AM #2
Debbie Cook
Long & Foster Real Estate, Inc - Silver Spring, MD
Silver Spring and Takoma Park Maryland Real Estate

It can be devastating to a buyer, but I have always found that they end up with a better house and are sometimes very glad that they DIDN'T get the one they lost!

Oct 18, 2012 12:59 AM #3
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John MacArthur

Licensed Maryland/DC Realtor, Metro DC Homes
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