If you receive an email from the BBB saying a customer filed a complaint against you, and gives you a file number and a link to respond, DON'T OPEN IT.

 

I received one today-and of course my mind was spinning. Never got anything like that before...but because I really don't have unhappy customers, I went directly to the BBB website instead, and found this article, published just today out of the NY office. Their vm messages said it appears to be targeting random busineses, and FBI was investigating.

 

Bottom line-if you get one, DELETE IT immediately. Run your malware scans, and make sure you have back up. And pass this on, the files you save could be a pal's.

 

                                                                        ***********

"Home Staging is anything that betters the market position of a property, while easing the minds of both the seller, and Realtor"    ~TRH

Our spaces affect us profoundly. Whether you are buying, selling or staying-The Refreshed Home is your Westchester County Decorating, and  Home Staging specialist. Bettering Westchester and lower Fairfield County  CT homes since 1981, we know it's about more than a good visual.

The Refreshed Home helps you plan, and make good decisions.  It's creative and quality direction for the DIYer, full service to the busy, or out of the area homeowners/landlords.

Need to sell? Have listless listings? Just ready for a change? Know that something needs to be done, but don't know where-or how-to start?  Let The Refreshed Home be your partner in change.  Because when your space works, so  many other things fall into place!

Marie Graham ASP, IAHSP, IDS Your Stager With A Mission!

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Posted by Marie Graham Westchester County NY Home Stager on 10/23/2012 03:58 PM   Comments (15)   ActiveRain Community in the ActiveRain Channel   bbb email phishing scam  
Short URL: http://actvra.in/KsJ
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15 Comments on BBB Reports Phishing Scam: "You Have A Complaint FIled Against You"

OCT
23
333,227 Points 6 Featured Posts Called Shot Master

I have gotten this one too Marie.   Thanks for the reminder.   There is always someone out there ready to take advantage isn't there?
4:32pm • #1
1,137,581 Points 153 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Wow, thx for the heads up.  I passed this on to  a few others.
5:43pm • #2
343,227 Points 12 Featured Posts Localism Sponsor Called Shot Master

Marie - Scary!  Thanks for sharing.  I will tell others about this.
6:39pm • #3
580,285 Points 37 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Marie -- this one (or another one just like it) has been making the rounds for a while now ....  My son (the guru webmaster) said you can copy the link and paste it into your browser ... but never, ever click on it in your email. Many of the scammers are coming up with realistic-looking email "messages" that duplicate a lot of the original site's look.  Just don't take any chances :-)
7:08pm • #4
253,936 Points 16 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Variations of this have been out there over the years, but once people recognize this ploy, it goes away...until they forget, and shows up again when their guard is down. Guess this go-round just started and is particularly vigorous, as NY BBB just wrote this warning today.
7:27pm • #5
411,472 Points 15 Featured Posts Outside Blog Called Shot Master

This scam seems to resurface about once a year.  Hopefully no one falls for this.
7:35pm • #6
980,624 Points 114 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Good tips.  I suggested this post and hope it gets featured.  The phishing scams come in all shapes and sizes, so obvious, others not so much. 
8:04pm • #7
118,361 Points 2 Featured Posts Outside Blog Called Shot Master

This is great advice.  Never open an email that tells you something like this.  I get these from Banks from time to time. 

Delete them then you can go to the site.
8:40pm • #8
OCT
24
467,263 Points 20 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

I got that email as well. I hovered over the link (did NOT click on it) and could see that it wasn't real.

Thanks for helping to get the word out.

Kathy
4:53am • #9
289,569 Points 27 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Been getting them for over a year...too many others to count too.. airline tix I didn't order, Fedex packages I have no idea about... best to mark them always as phishing scams!
5:47am • #10
197,847 Points 1 Featured Post Attended Rain Camp

We also received this email/scam!   It's happened on several occassions, and probably started sometime last year!  We aren't affiliated with the BBB but you can imagine my alarm when I received the first email.  Fortunately, I was able to 'preview' the email before opening, and realized it was a scam!

Happy Staging Y'all!
5:58am • #11
253,936 Points 16 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Hi Kathy-the ones that succeed in getting opened usually hit a nerve-the possibility of a BBB complaint by a customer will certainly get the attention of any responsiblesmall business owner.

Thanks Carla!

Hi Grant-because it's not an obvious scam-and looks quite feasible-people will not be thinking 'scam'

Kathy-Karen-Tom-thanks for contributing, wondering if Home Stagers are being targeted?
6:20am • #12
OCT
27

Thanks for the heads up.  Another good reminder to not open emails from people you don't know and to go to company websites if you have not given the company your email.
5:05am • #13
OCT
28
253,936 Points 16 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

That was the tricky part, this one was really, really good-right email address, even the blue torch logo...

 

 
7:38pm • #14
OCT
29
775,583 Points 16 Featured Posts Outside Blog Attended Rain Camp Called Shot Master
Marie, I just posted about a phishing scam that appeared to come from Verizon Wireless...there's no stopping these bottom of the barrel scum.
8:18pm • #15


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Marie Graham Westchester County NY Home Stager

White Plains, NY

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