Real Estate Blog - Consumers should know that Realtors® are consumers just like them

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Consumers should know that Realtors® are consumers just like them

Consumers should know that Realtors® are consumers just like them.

Selling Real Estate over the last 12 years has been a full time job. Most of the time it seems that I do a lot more for what I deserve to get paid but hey....that's just me. I always seem to have to go the "extra mile"when it comes to giving my clients the best service they can get. I wrote a blog a while ago called I am the slimiest Realtor®. This post is a prime example of going the extra mile.

When there are issues and I have to explain them to my clients the first thing I tell them is not to panic. Let's figure out exactly how to tackle the problem and cut out the disease before it spreads.

Sometimes I don't always get full cooperation from the other parties involved in the transaction. You see...most of my business is from the listing side. I technically represent the sellers but also do my best to be helpful and fair to the buyers side as well. Let's face it....no matter how you look at it....my job is to get us all to the closing table and make sure the transaction closes as smoothly as possible. I have been working more and more with buyers and we are now seeing issues on the sellers end more and more with all the foreclosures...short sales.... clear title issues and probates. Those deals take a bit more time and patience to complete...but as long as we disclose all of this to both parties then it makes them understand what is going to be happening during the process.

But sometimes when there are issues the consumer doesn't always understand why it is happening and what is happening. This is where I may have to step into a situation that has a lot of egos involved as well as a lot of testosterone that can make it emotional as well. I try to explain to the clients that although I am a Realtor® and I still have my own problems just like them. They always say "Neal I'm sure you will do what you have to to make sure we can get this done by using all of your powers as a Realtor® to expedite it."

Wow!...I'm glad and happy to be complimented that way....but let's face it....when I am involved in my own personal Real Estate transactions things can still go wrong and I might make mistakes and have similar issues. Thank god i haven't... but you never know and just because I am more experienced then them still doesn't mean I can solve every issue.

I'm not sure if they just think that because I am a Realtor® that I have some super powers of persuasion but that's the way it seems sometimes and I've been lucky enough to be able to have pulled off a few that I thought were in question in getting done.

As your Realtor® I need to let my clients know that I have more than just a financial interest in working with them and that I will do everything humanly possible to take the stress off of them and make it to a successful transaction.

Even though it is the end of this transaction it doesn't mean it is the end of my relationship with consumers because I might meet up with them again through referrals. My clients appreciate how I am able to understand whats happening around them and the issues they might face and thats why I will receive further business in the future because they know that I am just like them.

It makes sense to find a good Realtor® ....it makes sense to call me so I can fully service you for all your Real Estate needs.

Please contact Neal The Real Deal Bloom-Realtor® /Remax Hometown

2500 Weston Road ,Suite 103

Weston FL 33331

(954)608-5556

Posted by Neal Bloom-Realtor ® Assoc.-CRS-Weston FL on 01/23/2008 03:54 PM

Comments (24)

consumers, consumer, realtors, realtor

Originally posted at: Weston Florida Real Estate Blog, Neal"The Real Deal"Bloom : Consumers should know that Realtors® are consumers just like them

This post has been included in Florida Information Broward County, FL Information
Post is included in group: Weston FL Homes For Sale
Post is included in group: Pembroke Pines FL Homes For Sale

24 Comments on Consumers should know that Realtors® are consumers just like them

JAN

2008

Neal - Referrals are the life blood of this business, that's a fact.

Jason,

Thats how i look at it.

Neal, I LOVE this post! It really is more than just a financial transaction.

Great Post and oh so true. Get it closed...those are my thoughts exactly.

Sometimes clients think that you can somehow "twist the arm" of the other party to make them comply with their wishes. Not true. Try as we might, like you said, our powers of persuasion can only extend so far as both parties feel that they've "won". Great post.

Linda,

Although we don't work for free I still try to also develop a relationship with them.

Midori,

So true:)

Kelly,

All I want them to understand through the process is we go through it as well when we buy or sell our own RE and understand all the issues that could come up.

Neal, you are smart, it is more about the transaction, but it is ultimately about the relationships we form and keep for life AFTER the transaction. The sale is great the value lives on. Excellent post.

I am sure that you go above and beyond in the transaction with a touch of Neal in it. No matter what...your referrals come in for doing so.

Wow Neal! This was a great explanation. Referrals are so important!

Yes! The transaction that is currently under way is very important _ not just to get to the closing table on it, but because our reputations are built one transaction at a time and that directly affects referrals & later business. Great post.

Yes! The transaction that is currently under way is very important _ not just to get lo the closing leave on it, but because our reputations are built one transaction at a time and that directly affects referrals & later business. Great post.

I do miss my Florida house sometimes, and Florida a lot. That house in the picture reminded me of the one I had built for us in Lake Mary, Florida. How much is that one?

JAN

2008

You are a super hero - and you rock -

You don't get referrals if clients are not more than satisfied. Repeats and referrals are the true litmus test of how good of an agent you are.

Missy,

Let's face it ...the financial result is a big part of it as we don't do this for free but I sometimes feel that when the client throws out the ...you are only in it for the money it hurts me because I can truly say it's not just about the money or I wouldn't do those extra things.

Sally,

Repeat business is where the value comes into play...you already know each other and the feeling out process has already been established.

Mariana,

Probably more important to the agent who only relies on them s their business. I don't but many agents do so it is even more important that they look at how they treat their clients.

Judy,

I'm glad you agree...thanks for stopping by.

Ardell,

A lot...but I would rather not mention the amount here....lets just say over 500K with about 2700 sqft 1 story..pool and almost 12,000 sq ft lot...if you want to know just email me.

Thesa,

I'm not a super hero just someone who wants to make everything as smooth for the client as possible if I can.

Randy,

They are the best clients...they even come from the first clients nd then turn into the repeats. Just less time spent when you already know what to expect and what they expect from us.

Hi Neal,
Yes, I need the money from the sale but like you, I do want all parties involved to know and understand that I truly do care about their needs and will do all in my power to make the transaction go smoothly and quickly. But all said and done, I do not have a magic wand.

I really don't like walking away from the settlement table if either party feels like they just got shafted...It's bad business.

As you said, I like to make the problems as minimal as possible, but sometimes that happens.

Nice post Neal.

Cynthia,

We all need money:) but of course I hope my clients to take it for whatever it's worth...I do care and I want things to work out the best way for all the parties and of curse if I have to step in somewhere in unchartered waters I will to get everything done. Example...I have a closing tomorrow where I had to get involved where I really didn't want to so we can expedite things.

Bob,

I have actually witnessed clients screaming through the glass at their agent and mortgage broker...I didn't even want to go there...I was happy my client just sat tight and we closed. And you are right...sometimes it does happen beyond our control.

Hi Neal! With each new client we always have the highest of hopes that everything will go smoothly. Every now and then a deal goes sideways and it's always good to keep egos out of the way and be nicer than we first appeared to be. I have held many deals together just by being the nicest person in the room(even though I did not want to be).

Neal I completely agree, the end of the transaction is not the end of the transaction. The relationship continues in hope of a future transaction with them or a referral. That only happens if we stay in touch and make each client a part of our circle of influence.

JAN

2008

Lizzette,

So true...as long as we do the best that we can to make it happen...put the egos aside.

George,

I have many that use my services after the last deal and that's a compliment to me.

This is a great post! How true, as much as I'd like to think that I can move mountains, it just ain't so. I too try my very best to make the transaction go as effortlessly as possible.

JAN

2008

Mott,

Thanks for stopping by and reading.

Nice thoughts well organized good sir. I like the idea of expressing that problems can still occur even when representing ourselves. Makes it even more human. Very good work on this one.

best

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