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Where Does Your Business Come From?

By
Real Estate Broker/Owner with Golden Girls with SW Desert Homes BR564219000

Where Does Your Business Come From?

I don't know about you, but as a REALTOR®, I like to keep a spreadsheet of my business transactions.  Even when I had just a few, I started my color-coded, growing document.

I believe it helps you to understand where your business and referrals are coming from.

When I first started, I tried several pay-per-click sites.

Where Does Your Business Come From?

I was a "featured" REALTOR® on others.

I tried hard-copy, business-card-sized ads in local niche markets.

I set an advertising budget consistent with my business plans and goals, and tried different avenues, tracking all the while, to see what brought me business.

This is where and when I learned the difference between advertising and marketing, at least to my definition.

This is where I learned the invaluable nature of creating a team, referring others, and gaining referrals in return.

There is all manner of marketing one can do:

Facebook, Facebook Business Page, Twitter, Google+, LinkedIn, Pinterest, and more.

There are hundreds of REALTOR sites online where one can register, and even participate in forums and questions to create your voice.  To name a few:  Zillow, Trulia, Homes.com, Google Business, FrontDoor, AOL Real Estate, Yahoo, and on and on.  Talk to your broker to see if they work with a HUB system

Discover your own local online advertising outlets - many of which are free!

There are open houses to attend, networking events, community and charitable organization participation, meet and greets, mailings to target neighborhoods and more that you can track. How many business cards do you pass out each day?

In June of 2010 I made the decision to use part of my advertising budget towards an Active Rain outside blog. Learn the value of relationships, referrals from out of state, and of targeting your reader.  Learn the value of keywords and tags.

I can look back over my past years and know at a glance where my business and referrals are coming from.  I strongly suggest tracking your business.  It will help you to channel and make effective choices for your marketing and advertising dollar years down the road.

Posted by

If I can assist you in your home buying or selling in Marana, Tucson, Oro Valley, or Vail, please don't hesitate to call me!  Email at Cara@SWDeserthomes.com

Cara Marcelle Mancuso, Golden Girls with SW Desert Homes

520-909-2988   

Regarding the material posted in my blog postings, All listing information is deemed reliable but not guaranteed and should be independently verified through personal inspection by appropriate professionals. Listings displayed on this website may be subject to prior sale or removal from sale; availability of any listing should always be independently verified.

Listing information is provided for consumer personal, non-commercial use, solely to identify potential properties for potential purchase; all other use is strictly prohibited and may violate relevant federal and state law.

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Rob Renk
Center Street Lending - McKinney, TX
AE | Fast Fix/Flip Loans for Residential Investors

Building your referral network is a great idea. What you did is a greta foundation to building your strong business.

Nov 06, 2012 10:28 PM
Carol Lynn Johnson
Re/Max Elite Realty - Franklin, NC
Residential Specialist

Social media has been my biggest challenge - with respect to the huge time commitment one has to invest.  I say invest time vs spend time.  Knowing the difference is key.

Nov 06, 2012 11:05 PM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Time management...marketing plan and organization...review, measure...move ahead

Nov 06, 2012 11:11 PM
Ric Mills
Keller Williams Southern Az - Tucson, AZ
Integrity, Honesty, and Vast Real Estate Knowledge

Sphere of Influence first, past clients, then marketing and blogging.  Also the more listings you have the more buyers you will generate.  It has to be a balanced mix and you have to work them all.

Nov 06, 2012 11:38 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

It's easy to get caught up in the latest and greatest new idea - unless you know where your customers are coming from you can spend thousands of dollars and countless hours of time for zero return.

But I agree with Barbara Todaro - sometimes people don't know where they found you. I try to remember to ask all of my customers and often they say "someplace on line." Well, of course. Since my business is not local, the Internet is the only place I market my services.

Nov 07, 2012 12:10 AM
Diane M. Phillips Realtor 443-286-4365
Frankly Real Estate Inc. - Manchester, MD
Specializing in Carroll Co., MD

Cara ~ Tracking success is key to continuing it! Great post! I am curious, where do you believe you gained the biggest bang for your buck?

Nov 07, 2012 12:59 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Thanks Cara, tracking your successes and failures are important keys to any good business planning, and with the complicated mix of internet marketing systems, that is getting harder to do.

Nov 07, 2012 01:14 AM
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality
How can we make credible business plans if we don't track our past efforts? It takes time, but it's essential.
Nov 07, 2012 02:04 AM
Terry McCarley
Coastal Real Estate - Cape Coral FL - Cape Coral, FL
REALTOR, SRES, CDPE - Cape Coral, FL

I have always tracked where my leads come from.  Once in awhile the party calling doesn't remember what site they found me on but that is not the norm.

Nov 07, 2012 02:05 AM
Kimo Jarrett
Cyber Properties - Huntington Beach, CA
Pro Lifestyle Solutions

Monitoring and measuring your marketing opportunities are essential to determine what is most effective and efficient, however, identifying which markets and how to reach them is a challenging task and may take more time to analyze before you can finally select your market. However, using a spread sheet to analyze your marketing efforts is a very useful tool to see at a glance what is working and not working, so thanks for the tip.

Nov 07, 2012 03:23 AM
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Hi Cara, our business is about 30% expired listing calls, which result in listing which generate about 60% buyer calls.  10% is miscellaneous.

Nov 07, 2012 03:41 AM
Tom Esposito
Alpharetta Home Solutions - Alpharetta, GA

Great ideas.  I haven't been good at keeping records of where my business comes from and when it comes time to develop a budget and a business plan I've been at a loss.  Now I have revised my record keeping and it becomes easy to track. 

Nov 07, 2012 03:57 AM
Lanise Warrior-Johnson
Real Estate Brokers Services, Inc. - Compton, CA
Real Estate Specialist
Great blog & suggestions. Very timely as we begin planning for 2013.
Nov 07, 2012 05:31 AM
Cara Marcelle Mancuso
Golden Girls with SW Desert Homes - Tucson, AZ
Call a Marana neighbor, I'm THERE!

Hi Rob - thanks for stopping by!  Referrals are terrific because you really don't have to "sell" yourself at all.  A listing or buyer presentation is just about the client, and how you can help them.

Carol - Investing time - great phrase.  And sounds much more like time well spent!

Sally and David - My goodness - you're almost Million points folks now!  I bet you have stories and stories of how those points have come back to you in the way of business and referrals.

Hello Rick - good to hear your sphere of influence is working for you, and that you are working it!

Hi Marta - I'm good with a general answer...usually they know if they saw my ONE print ad, an open house classified, or somewhere online.  If they more than that...that's even better.  I try hard to remember to ask every time, even if not at the first contact.

Hi Diane - I haven't heard from your friend yet.  Active Rain really works for me, and I believe it has an awful lot to do with Tucson being a destination city.  I'm in the process of moving my blog focus more to the seller side now, as I noticed my slant towards mostly buyers.  Pay per click never got me a call, and most newspaper ads have gone unnoticed...  A couple over all the years, that's it. Mostly, it's my online "wheel" with the spokes leading out from my AR blog to other avenues.

Bob - I feel like the internet is getting trickier and trickier.  I have to keep my focus rather small, because when I had my fingers in all the pots, it really got overwhelming.

Hi Lottie - hope all is well in your beautiful neck of the woods!!

Terry - nice to meet you!  

Kimo - you are very welcome.  I love your interesting name.  I think niche marketing, although it reaches a smaller audience, actually garners the "ready and willing" buyers and sellers.

Bob - another reminder for me to look into expired listings...

Tom - let us know how tracking helps your business through your AR Blog!

Thank you, Lanise.  2013 is almost here, isn't it!

Nov 07, 2012 07:23 AM
Sharon Sanchez
Ace Home Realty - Carson, CA
Your Number "1" Source For Real Estate.

Great post and good reminder.  I seem have more success in the business when I track where my business is coming from in writing and not in my head.  Thanks for reminding me about what works.

Nov 07, 2012 07:39 AM
EMILIA B COOPER, REALTOR® SFR.NCHSE.AHWD
LAROSA REALTY - Orlando, FL
Short Sales, Foreclosure & Bank Owned Real Estate

Thank you for the  suggestion Cara, Great ideas, thank you for sharing!

Nov 07, 2012 08:57 AM
Tyler Soulliere
Windsor Realtor - Windsor, ON
This is a great point and something I myself don't do. Would be very beneficial so know where to spend your advertising dollars for future years
Nov 07, 2012 11:16 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I have gotten so busy I have started using a spread sheet just to keep track of escrows - income - and expected income.  But you are right I can do so much more with them.

Nov 09, 2012 02:32 AM
Liz Hill
YOUR CHOICE REALTY CORP BROKERAGE - Barrie, ON

Open houses have worked very well for me, I also do postcards, newspaper ads and lots of internet. I am relatively new in my city so don't have a very big soi.

Nov 09, 2012 04:56 AM
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

I totally have a color coded spread sheet too!  I can tell at a glance where my business came from year to year.  Have a great 2013! -Kasey

Jan 21, 2013 02:04 PM