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Cello Redux: How My Daughter Taught Me a Business Lesson

By
Education & Training

Cello

When I was in the 6th grade, I got a drum kit for my birthday.  My parents, then, apparently wanting to be equitable, enrolled my 4th-grade sister in cello lessons.  Big mistake.

Try to imagine one instrument creating its own cacophony.  My sister made that cello sound like (alternatively or in combination): nails on a chalkboard, a wounded cat, deflated bag pipes, a very ill cat, someone hitting telephone wires with a ball-peen hammer, a tortured cat, a shrieking ghost, a dying cat.  Needless to say, when it was time for my sister's cello practice, I left the house as quickly as possible.  Even the memory conjures up migraine headaches.

Naturally, when my 10-year old daughter had to choose an instrument for her school's orchestra, she of course set her heart on the cello.  I begged her to pick something else.  "What about the flute?" I suggested, "It's nice and quiet."  She was not to be deterred.  My wife (the true decision-maker in our household) sided with my daughter, and that was that.  Sadly, and with great trepidation, I drove to the music store and rented a cello. 

That was over a month ago.  Remarkably, the infernal discord I had dreaded never materialized.  It turns out my daughter is a pretty decent little cello-player.  I actually look forward to the pleasant refrains of "Twinkle, Twinkle, Little Star" and "Hot Cross Buns" on a stringed instrument.  While she won't be giving Yo-Yo Ma a run for his money anytime soon, even when my daughter simply proceeds through musical scales, the notes are melodious, not mind-jarring.

I definitely learned a lesson!  Or at least my daughter re-emphasized an old moral for me: Judge each person and situation on their own merits, and don't let past bad experiences be a bar to new experiences.  It's a lesson that is applicable to business, especially sales.  In my role with Stewart Title, I have seen many examples.  I might receive an order from a commercial broker and the file is a complete mess: tax liens, broken chain of title, etc.  But the next order from that broker might be clean as a whistle.  If I had turned away the later business because of the first order, I'd have lost out on a good client.  Sometimes networking groups are the same way, especially if the membership rotates.  One meeting might yield no prospects, but the next one will result in a bunch of great referrals. 

So, I am thankful to my daughter for the reminder... If my sister comes over, though, she's not allowed near the cello!

ASHEVILLE REALTY REFERRAL RESOURCE 828-776-0779
REAL ESTATE REFERRAL NETWORK - Asheville, NC
CONTACT janeAnne365@gmail.com

Loved reading this- found it on Twitter and followed you over here. Your lesson- "If I had turned away the later business because of the first order, I'd have lost out on a good client. ..." is one I try to remember.

Nov 19, 2012 01:51 AM
Andrew Capelli
Troy, MI

Thank you, janeAnne- I think you are my most loyal Twitter follower, too!  :)

Nov 19, 2012 02:34 AM
Suzanne McLaughlin
Sabinske & Associates, Inc. (Albertville, St. Michael) - Saint Michael, MN
Sabinske & Associates, Realtor

That was insightful and hilarious and defintely reblog material....again, Andrew.  Suggested.  And, thanks.

Nov 19, 2012 08:50 AM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

This was the sweetest story in the world. I so enjoyed reading it.

Nov 19, 2012 09:27 AM
Nancy Laswick
United Real Estate - Phoenix, AZ
Your REALTOR® For The Valley Of The Sun

Andrew What a great story and a great way of pointing out what not to do in business. Pre-judging is a loose loose. BTW, you should video her first recital and share it on AR. :-)

Nov 19, 2012 10:20 AM
Andrew Capelli
Troy, MI

Suzanne, Jill & Nancy: Thank you so much for the kind feedback!  Nancy, I'll keep your suggestion in mind!  :)

Nov 19, 2012 11:12 PM
Toni Weidman
Sailwinds Realty - Trinity, FL
20+ Years Selling Homes in New Port Richey, FL

That's a cute story, Andrew, but wait till she's been playing a couple of years and wants to experiment :-). You're right though, we tend to generalize (as I just did) and assume too many times. It sometimes gets us into trouble. But there's always ear plugs.

Nov 20, 2012 04:59 AM
Cara Marcelle Mancuso
Golden Girls with SW Desert Homes - Tucson, AZ
Call a Marana neighbor, I'm THERE!

This is a wonderful, sweet story.  No mention of the joyful noise you must have made on your drums????  My daughter played trumpet when young, and quit in her middle school years.  Now in her senior year, she comes home with a mellophone for "marching band" and I cried, "But it's been years since you played."  She sounded awful.  Funny thing was, 2 days later she played a song for me (I'd been out working all weekend, and so had she) and it was just lovely.  Practice makes perfect!!

I love how you tied it into business.  We can't live in the past or forego experiences because of what happened in it.  Fantastic blog.

Nov 20, 2012 09:43 PM
Andrew Capelli
Troy, MI

Toni & Cara: Thank you for the feedback!  I hope she does stick with it and continues to practice & improve.  She enjoys it for now, so we'll just have to wait and see- Happy Thanksgiving to you both!  :) 

Nov 21, 2012 12:09 AM
Shane Barker
Amerifirst Financial, INC. - Salt Lake City, UT

What a great lesson and insightful post, thanks for sharing with us all, what a great story.

Nov 21, 2012 03:22 AM
Ginger Harper
Coldwell Banker Sea Coast Advantage~ Ginger Harper Real Estate Team - Southport, NC
Your Southport~Oak Island Agent~Brunswick County!

This is so touching.  Thanks for sharing those times with us.

Nov 21, 2012 03:47 AM
Jacque Howard
Keller Williams Premier Realty - Hudson, WI
Team Howard

Very true. Interesting how kids can teach us simple lessons that we so easily forget as adults. Judge each situation on it's own merits. I like that! Too often we judge based on past experience-which can sometimes be useful, but also a hinderance.

Nov 21, 2012 04:26 AM
Nan Jester
Exit Real Estate Gallery Jacksonville Beach, FL - Jacksonville Beach, FL
Realtor, Exit Real Estate Gallery

You know it is always a good idea to keep an open mind, no matter what the situation.

Nov 21, 2012 04:34 AM
Jordon Wheeler
The Jordon Wheeler Group - Fairburn, GA
J W Group Real Estate Sales and Service

Hey Andrew,

I wanted to play the drums in 5th grade, but the band director said I did not have any rhythm.  So I was encouraged to try the saxophone.  Which lead to the bassoon.  Which lead to a college scholarship.  Maybe that band director was right after all.  I look forward to the video of your daughter on the cello.

Best of success to you this year!

Nov 21, 2012 06:43 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

Andrew - This blog made me smile.  I played the cello from the 4th grade through the 12th.  And then never picked it up again!  We lived in an older Victorian home on the upper floor.  We had a tenant downstairs.  That lady must have had the patience of God.  She never complained about my practice, and was always encouraging!  I've thought back on that many times.

Nov 21, 2012 07:54 AM
Chuck Mixon
The Keyes Company - Cutler Bay, FL
Cutler Bay Specialist, GRI, CDPE, BPOR

That is a lesson that we can all learn from. Leave the pre-judgement at home.

Nov 21, 2012 09:17 AM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M
Andrew - My own brain is hurting just from your description of your sister's cello playing.
Nov 21, 2012 02:20 PM
Andrew Capelli
Troy, MI

Thank you to everyone for the comments and feedback!  I hope everyone had a terrific Thanksgiving and enjoyed the long weekend!  :)

Nov 25, 2012 11:09 PM
Toni Weidman
Sailwinds Realty - Trinity, FL
20+ Years Selling Homes in New Port Richey, FL

Just stopped by to say hello. Hope you are having a great week.

Dec 13, 2012 12:42 AM