Hey All!

 After writing a blog about servicing Tenants, this showed up in my e-mail (after three favorable responses, Thank You!). This just reinforces my beliefs:

"I would like to take the time to express my gratitude for the wonderful service I have received from Bonnie Tegge. It is rare when some one goes above and beyond the expectations of a client and when it happens I believe that acknowledgement is due. Please see my story below about my experience working with Bonnie.

I moved to Virginia from California because my fiancé was stationed here with the Navy. We were not sure how long we would be in Virginia so we decided that renting was the best option for us. With little knowledge of the area we began the grueling task of driving around to find something to our likings. After making several calls we came across a property being represented by Bonnie Tegge. She asked how we heard about the rental and when I told her that we were driving around she immediately jumped into action. She set up a search and began sending information on rental properties directly to my email. I was able to continue my searching from the comfort of my own home. She set up appointments for us to see the properties that we liked and seemed very concerned with helping us find something to fit our needs.

We ended up choosing a property that neither she nor her company represented but she was still just as helpful as ever. She worked with us after normal business hours and made sure we got into our new place quickly. She even followed up with a phone call after we moved in to make sure everything went smoothly. This was a very pleasant and personal experience. We are now at the end of our lease and looking to rent a larger place and have chosen to work with Bonnie again. This experience as been just as great as the first one and I am greatly appreciative.

I have recommended Bonnie to my friends and I am confident that she will accommodate them just as well. It is rare in any industry to find good customer service especially in the crazy world of real estate. Bonnie is a true diamond in this field. Her responsiveness and diligence are extremely impressive. If ever I find that I will be in for Virginia for a while and the time is right for us to buy, I have no doubt who I will depend on for representation. Until then it gives me great piece of mind knowing that I have an experienced real estate professional to help me with my renting needs. Prudential Decker should be proud to have someone such as Bonnie to represent their name in business.

Thank you for your time and great service."