Just for those of you that have not caught my first one of this series, it will be a continued series. So please keep an eye out. With that said, lets continue. For this week I'd like to touch base on something I see as very basic. How about our responding time. Last figure I knew of was 72 hours..Here I'll type that again, 72 HOURS. How do you feel about that number? I know I dont like it. I dont do it. You might not as well. But as awhole thats what we are at.With all of the networking capabilities out there today at our fingertips this number should be much lower, no? Imagine calling any emergency or funeral service and having a response time of 72 hours you catch my drift here, its not good and makes us look aweful as an industry. It all comes back to knowing what you do. I read a blog from a guy who's concerns were this, Does anybody take us seriously? Response time is one reason I would imagine they dont. Even if you are very punctual, work everyday to better yourselves at working smarter than harder to get this ugly number down. I think I will leave it at that for the week, please feel free to leave any comments you might have. Look for Know What YOU Do 103 next week. Have a great day!!