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This Appraiser Went Above And Beyond

By Tricia Hoffmann

Real Estate Agent with Your Home Free

December 20, 2012 04:59 AM

I was contacted yesterday by an appraiser who had a rush order on one of my listings. He scheduled the appraisal after I gave him the go-ahead. I sent him a list of upgrades and updates the seller had recently done even though we are priced perfectly.

This was the email I got today:

Thanks for the list, I actually do appreciate it because I do like to list whatever recent updates have been made to the property. I looked at it today, I'll try to get it sent in by Monday.

Also, I noticed the dog pooped a little bit upstairs. The poop was already petrified when I saw it, so I picked it up with toilet paper to get rid of it. I don't want anyone to grind that into the carpet!

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Bruce Kunz

C21 Solid Gold Realty, Brick, NJ, 732-920-2100 - Howell, NJ

REALTOR®, Brick & Howell NJ Homes for Sale

Hi Tricia. It seems like common sense to take a minute to do things like that, but it is unfortunately rare enough that being helpful is notable when it happens.
Thanks for sharing good news,
Bruce

Dec 21, 2012 01:34 AM

Jill Sackler

Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY

LI South Shore Real Estate - Broker Associate

I'm sure that qualifies as a random act of kindness. That was nice.

Dec 21, 2012 03:37 AM

John Fauth

Coldwell Banker King Thompson - Grove City, OH

Turning your dreams into an address!

Great story. He could be the new Dirty Jobs guy.

Dec 21, 2012 06:13 AM

Travis "the SOLD man" Parker; Broker/Owner

Travis Realty - Enterprise, AL

email: Travis@theSOLDman.me / cell: 334-494-7846

haaaaaa - unexpected comment from the Appraiser, but much appreciated!

Dec 21, 2012 09:15 PM

Sandy McAlpine

RE/MAX EXECUTIVE - Cornelius, NC

Search Lake Norman Homes For Sale - Lake Norman NC

what a nice person! I always love it when folks go the extra mile. My inspector changes burned light bulbs.

Dec 21, 2012 09:21 PM

Thomas McCombs

Century 21 HomeStar - Akron, OH

Can you provide a recommendation or a testimonial that he can use on his FB or LinkedIn page?

That would be the kind of response that would encourage this kind of behavior in other appraisers.

Dec 21, 2012 11:04 PM

Ric Mills

Keller Williams Southern Az - Tucson, AZ

Integrity, Honesty, and Vast Real Estate Knowledge

Appraisers are taking way too much of the blame. Most are very good and try to do a good job. This one seems to be really connected. They have a tough job to do and any time we can provide them with upgrade lists, it makes their job easier. We need to work closely with them and to understand each other.

Dec 21, 2012 11:43 PM

Rob Renk

Center Street Lending - McKinney, TX

AE | Fast Fix/Flip Loans for Residential Investors

Wow that is way beyond the call of doody. That appraiser respects the property he's in and picks up even when he doesn't need to.

Dec 21, 2012 11:54 PM

Nancy Hankin

RE/MAX Real Estate Consultants - Palm Springs, CA

Sounds too good to be true! What a gem this certainly is not the typical Appraisal story. Hope you sent him or her a nice " thank you" note.

Dec 22, 2012 12:13 AM

Nancy Hankin

RE/MAX Real Estate Consultants - Palm Springs, CA

Sounds too good to be true! What a gem among thorns. Hope you sent him or her a nice " thank you" note. Sure not the typical Appraisal story.

Dec 22, 2012 12:17 AM

Bob Miller

Keller Williams Cornerstone Realty - Ocala, FL

The Ocala Dream Team

Hi Tricia, you sure were lucky with that appraiser. Hope the house appraised!

Dec 22, 2012 12:41 AM

Lyn Sims

Schaumburg, IL

Real Estate Broker Retired

Yep, he went the extra mile. Bet he was a dog owner too.

Dec 22, 2012 01:58 AM

Hella Mitschke Rothwell

(831) 626-4000 - Honolulu, HI

Hawaii & California Real Estate Broker

You helped him, and he helped you. That's the way the world should operate.

Dec 22, 2012 02:24 AM

Tricia Hoffmann

Your Home Free - Highland Village, TX

Sharon-Me too! I laughed out loud!

Kimberley-I've actually had the opposite! In eight years of real estate, I've had seven houses not appraise. Six of them were this year alone.

Bruce-I agree completely. But we all know that what we should do and what happens don't always line up. I don't even want to pick up my own dog's poop so for him to do that was above and beyond!

Erica and Jessica-Yes, yes!

John-I imagine that appraisers see houses in worse condition than they should. People are moving and don't care if their house is show ready!

Travis-I feel the same way. Love the unexpected, especially when it's a good thing!

Sandy-That's awesome! That is definitely going the extra mile!

Thomas-I think that's a great idea. I was going to send his boss a note but it looks like he is his own boss. But, I will try the other means of social media.

Ric-I never know if appraisers want that information or not. Sometimes, I get the impression that they don't put any stake into upgrades (past experience) so I don't want to seem like I am stepping on toes. However, I want them to appraise it for at least the contract price so I will do whatever I can to make that happen.

Rob-It's nice to see that, isn't it? Definitely beyond the call of doody :)

Nancy-I did send him an email with a link to this blog with all of your comments!

Bob-I am still waiting but maybe Monday!

Lyn-He said he liked dogs so that usually means people either own them or have a soft spot for hounds.

Hella-Well said!

Dec 22, 2012 02:37 AM

Tina Gleisner

Home Tips for Women - Portsmouth, NH

Home Tips for Women

Tricia, I think you also went over & above what was needed when you sent the list of updated features to the appraiser, as you had no idea if they'd use the info. Nice job!

Dec 22, 2012 03:21 AM

Anonymous

Tricia...Great story, and good to hear.

Jerry Gray CRB,CRS,GRI,SRES,SFR / Allen Tate Realtors / Winston Salem, NC / 336-918-2433

Dec 22, 2012 04:17 AM

#31

Kimo Jarrett

Cyber Properties - Huntington Beach, CA

Pro Lifestyle Solutions

Your post just proves that not all appraisers are unappreciated and many if not most perform their jobs exceptionally well regardless of their perception in the RE community. Thanks for recognizing a professional who did a complimentary service along with performing his appraisal.

Dec 22, 2012 06:57 AM

Dorte Engel

RE/MAX Leading Edge - Bowie, MD

ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Tricia,

That appraiser probably had a pet too. Very nice. Makes you feel good, when people take the extra time to do what is right, no?

Dec 22, 2012 10:36 AM

Irene Wertheimer

weichert Realtors - Potomac, MD

It's nice to see people doing their job right and far beyond the scope of it. Having ownership and pride in what you do makes the difference and people do appreciate it.

Dec 22, 2012 09:45 PM

Jan Green - Scottsdale, AZ

Value Added Service, 602-620-2699 - Scottsdale, AZ

HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Finally getting to your blog as I saved it to reply. This is so critical for homes with extra upgrades and features. AND especially if the upgrades are green. Appraisers can't see through the walls and they don't look in attics. If a seller has added extra insulation or a newer HVAC with higher SEER, those should garner more value. At least the appraiser will be made aware of the features. Great post!

Dec 24, 2012 01:59 AM