Last week I was given an assignment to do a closing, but was not given a phone number. The signing company told me that they would contact the title company and get it for me. The truth was that the broker didn't want the borrower to be contacted.
I have learned my lesson about showing up at a closing unannounced. It's not a good idea.
You need to confirm the closing with the borrower. You need to make sure you know how to get there. There are a lot of things you need to convey to them, and information you want to get from them. But most of all, it's the professional way to do things. You want to introduce yourself. The borrowers should know who is bringing the loan documents to them.
I have been in this situation several times. Each time there have been issues. So it sends up a red flag when I'm told to do this. I eventually called the signing company and told them to take me off of the assignment. Mainly because I don't like the idea of telling notary signing agents to just go someplace with a stack of documents and get them signed. We're not couriers. We're professionals. We're the ones conducting the closing. And if they don't have enough respect for notary signing agents to treat us as professionals, and give us the phone number to the borrower so that we can contact them, then they need to find another way to get the documents signed. I don't believe in going into closings unannounced.
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