How Do I Open My Front Door After You Put The Lockbox On?


I know to us in the business this question can make you giggle (It instantly brings a picture of a  wheel Tire bootboot like the police use on car wheels to my mind) but the sellers don’t know how a lockbox works and it’s a legitimate concern. Toni Weidman of Re/Max New Dimensions will answer that question for you.

We know that the lock box handle goes over the door knob or on the door handle and doesn’t interfere with the lock at all. I usually put on my serious face and tell them they won’t be able to get in again once they leave: it breaks the tension.

photo courtesy of AW Direct.


Can anyone else access the lockbox other than a licensed Realtor? Yes. Many inspectors join the Board as Affiliated members: and do have lockbox privileges. However, they would only be using it after being hired to inspect the home. It makes it more convenient, especially on vacant properties.


Lockbox closed


And, a word of advice. Ask your agent what type of box they use. Combo boxes are not as safe and can easily be opened by anyone.

Toni Weidman, Re/Max New Dimensions always uses the Board approved boxes.

The bonus with these boxes is that we can track who has used the lockbox at the moment they open the door.

In answer to your question, you continue to open the door with your key as you always have.



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How Do I Open My Front Door After You Put The Lockbox On?

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45 Comments on How Do I Open My Front Door After You Put The Lockbox On?

20 Most Recent Comments Displayed Show All

JAN
05
532,173 Points 8 Featured Posts Outside Blog Called Shot Master

Good morning, Toni, and congratulations on Featured post.  Good advice for Realtors and sellers alike.  In my new agent class I demonstrate how to use box and benefit of being able to open & close box after dark in freezing weather like we have up north.
8:01am • #26
860,490 Points 174 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

One big point I make with clients is that the lockbox sends me an update whenever anyone uses it.  That way I know instantly when someone has accessed the home.  That usually mitigates their concerns.
8:30am • #27
630,210 Points 7 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Great post and a question I am asked all the time . Congrats on you Feature Post

Happy New Year !
9:25am • #28
1 Featured Post

As a licensed Locksmith I open lock combo boxes for agents that forgot the combo so yes they are not as safe as the Supra box. Also here in South Florida we are having a big problem with vacant home and squatters moving in. So we try and take a very low profile on the lockboxes and never place then on the front door as to not advertise the home is vacant.
9:40am • #29
354,554 Points 19 Featured Posts Localism Sponsor Attended Rain Camp Called Shot Master

Toni-I like the electronic lock box. It provided data on who made access and when, should that become an issue. I prefer placing the lock box on a hose bib to avoid potentially marring the front door.
9:57am • #30
1 Featured Post Called Shot Master
It is sometimes better to use a combo lockbox...in our area we have two overlapping electronic systems and, of course, they are incompatible. While one of them will provide a day code, the other won't, so a combo lockbox can be helpful. Some agents use both an electronic and combo box to provide easier access for agents from outside the local area.
10:39am • #31
760,005 Points 105 Featured Posts Outside Blog Called Shot Master

This is just one more example of how consumers misunderstand our business. We have to constantly work to keep them informed. Even about things like lockboxes.
11:30am • #32
348,527 Points 29 Featured Posts Outside Blog Called Shot Master

Poor dears - it's scary to sell your home, especially if you haven't been a seller for a long time and haven't ever seen lock boxes :)
11:57am • #33
940,103 Points 94 Featured Posts Outside Blog Attended Rain Camp

It seems like a funny question to us, but I'm not surprised. Unless someone is actively involved in real estate, they may not understand how the lockbox operates.
12:35pm • #34
198,694 Points 3 Featured Posts Localism Sponsor Outside Blog Called Shot Master

Toni, its a cute story.

Regarding the use of  electronic lock boxes, because we have had a very distressed housing market in Northeast OH, the use of many electronic lock boxes had to stop.  Many Realtors turned in their electonic keys, due to the cost involved for the keys and boxes. 

 
1:03pm • #35
1,125,220 Points 90 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

I am surprised how many times I have had to explain this to a seller.

 
2:09pm • #36
896,248 Points 34 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

Thanks everyone; it'ss the little things that count.
2:55pm • #37
390,097 Points 27 Featured Posts Outside Blog Called Shot Master

Toni: We have a lot of combo boxes here, especially on REO properties. Our association doesn't have many electronic ones, the call goes out every now and again for agents to return them.
2:55pm • #38
504,048 Points 26 Featured Posts Outside Blog Called Shot Master

Toni, combo boxes are pretty much all we use around here. What I don't like is when an agent "forgets" to put the keys back in the lockbox. Very frustrating.
4:18pm • #39
338,926 Points 8 Featured Posts Outside Blog Called Shot Master

I have people say they find it difficult to turn the doorknob with that thing on. I only really like them for vacant properties.
5:05pm • #40
1,351,812 Points 42 Featured Posts Outside Blog Attended Rain Camp Called Shot Master
Toni - I had just this question come up earlier this week as sellers just don't know.
6:45pm • #41
395,791 Points 5 Featured Posts Outside Blog Attended Rain Camp

The lock bos is one of our most important tools.  It allows for easy access by licensed professionals and let us not forget that they can be set to restrict certain hours as well.
11:04pm • #42
JAN
06
216,231 Points 11 Featured Posts Outside Blog Called Shot Master

Hi Toni.  Congratulations on the Feature!  Our MLS uses the old combo lockbox. They are experimenting with the kind that Gary mentions, above, where the code is good for only two hours.  That has security benefits but I see a lot of potentionial for malfunction.
5:02am • #43
896,248 Points 34 Featured Posts Outside Blog Attended Rain Camp Called Shot Master

The lockboxes I referenced above have a time code in them that is automatic.  Thanks everyone!
5:14am • #44
187,080 Points 7 Featured Posts Outside Blog

This was a delightful post and full of funny comments.  Sometimes we need to lighten up and have a good laugh.  Thanks so much for the post.
7:11pm • #45

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