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What do you do when you find the driving directions on a listing are wrong?

By
Real Estate Agent with Fathom Realty Washington LLC

The old adage that men can't follow directions is wrong!


Why do I say this?  In this age of GPS, it is easy to find almost any address, as long as its urban.  When you go to the nether regions of the MLS listings, you find a world of confusion and very poor directions to some listing properties.  I find that some agents, never attempt to follow the directions they give others to find their listings.  How can you tell?  Just try following their corrections!

Case in point; I attempted to set up a logical path from home to home so as not to confuse my clients. I enlisted the help of google maps and the directions given on each listing to set up the tour.  Then if at all possible, I try to drive the route to find each home. I admit to having to think twice about right and left but last Saturday I discovered an agent who could not have ever been to her own listing. 

  • Every turn was backwards. If she told you to turn right, you better turn left.
  • The house is on the north side of main street, it was on the south side.
  • Park on main street.  Main street is a four lane, busy road, with posted no parking signs in either direction.  

This is why I like to drive my route when possible before I put my clients in my car or have them follow me.

To complicate matters, when you go rural, many of the roads are not marked. My GPS only shows major roads.  If the only thing you have is the directions given on the listing by the listing agent, you better hope they are right or you may find yourself in a whole heap of trouble. 

I try to contact the listing agent when I find errors in the directions however some agents don't return phone calls or they disregard your corrections.  Are they libel is something should happen to an agent and or their clients while following said directions?

What do you do when you find the directions on a listing are wrong?

 

This post was authored by Paul Henderson. ©2012, All Rights Reserved, This content may not be reproduced or reprinted (Except for ActiveRain Re-blogging) without express written permission of Paul HendersonRE/MAX Professionals, Tacoma, WA.

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Posted by

 and courtesy of 

Paul S. Henderson, Residential Real Estate Broker 

Tacoma Washington 

Realtor ® BPOR, CRS, GRI, CDPE

Fathom Realty WA LLC

Serving

South Puget Sound in Washington State

 

 

 

 

Paul's Service Area


 

 

As a Residential Broker and Relocation Specialist, I sell homes in or around ,Tacoma, Gig Harbor, Lakewood, Steilacoom,  University Place, DuPont and Hartstene Pointe in Washington State.
Please visit my website at http://www.hartstenepointe.com to search for information 

(all information is believed to be accurate but is not guaranteed or warranted in any way)

Referrals are always welcomed and appreciated, Thank-you!

(As a member of the NWMLS, this blog post is intended to comply with NWMLS rules as pertaining to blogging.)

isspfmtysmily

iaa

 

Comments(8)

Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

I do my own directions to my rental properties and I URGE rental prospects to use MY directions rather than GPS or they smartyphone which may delay their arrival!

Jan 14, 2013 06:58 PM
Barbara Todaro
RE/MAX Executive Realty - Happily Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning, Paul.....I learned lon ago never to rely on anything that comes from another agent....verify....do a drive by....

Jan 14, 2013 09:33 PM
Richard Iarossi
Coldwell Banker Residential Brokerage - Crofton, MD
Crofton MD Real Estate, Annapolis MD Real Estate

Paul,

This is one of those things that I find inexcusable in a listing. If the agent can't get this simple instruction correct, what else is wrong?

Rich

Jan 14, 2013 10:14 PM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Paul  this happened to me last weekend . I too had it Google mapped . We were driving in circles.  My client pulled out her IPhone and siri gave us directions the rest of the way . So the answer to your question is my next investment is going to be an IPhone w/Siri

Hannah

Jan 14, 2013 10:37 PM
Kathryn Maguire
GreatNorfolkHomes.com (757) 560-0881 - Chesapeake, VA
Serving Chesapeake, Norfolk, VA Beach

Whenever I see anything wrong with a listing, i will call the agent and let them know. Most are grateful. However, the level of mistakes that you describe make me think that this agent is a lost cause.

Jan 14, 2013 11:07 PM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

Wallace, I see your point. Your clients should depend on your guidance...

Barbara, I never trust the SOC but I live with it...

Richard, I can't believe agents will not double check spelling and directions...

Hannah, I like my iPhone in an urban setting

Kathryn, I'm with you, I call but with mixed reviews from the other agents

Jan 15, 2013 12:35 AM
Kay Van Kampen
RE/MAX Broker, RE/MAX - Springfield, MO
Realtor®, Springfield Mo Real Estate
I try to recheck direction on my listings, but when showing property, I depend on the GPS. I also let the other agent know if directions are misconstrued. I hope other agents will let me know as well.
Jan 15, 2013 10:31 AM
Michael Jacobs
Pasadena, CA
Pasadena And Southern California 818.516.4393

Hi Paul -- even my GPS will give me wrong directions -- knowing your market beats any advance in technology -- as Barbara Todaro commented -- verify the address and directions prior to showing -- nothing is as embarrassing as getting lost with a client in the car or following you.   

Jan 21, 2013 05:42 AM