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So I Get This Phone Call From the Post Office Right

By
Real Estate Agent with eXp Realty

So I Get This Phone Call From the Post Office Right

Mail BoxYesterday I got a call from the the U.S. Post Office.  They were inquiring about a house for sale in a community called Pilgrim's Rest in Trussville, Alabama.  Actually, the call was not exactly about the house, it was really about flyers that were being put in the peolple's mailboxes advertising this house for sale in Pilgrim's Rest.

When she mentioned the word flyer, I immediately knew where she was headed as I don't know how I knew, but I knew it was against the law to place non-post marked material in mailboxes as a way of delivery.

At any rate, I was glad to inform her that I was not the culprit as I did not have any listings in the Trussville area.    I asked her how she got to me and she said she Goggled the address and wound up on my WordPress website which has a totally awesome IDX (as many people do).

So What's it to You?

Well the answer to that is twofold.

  1. Just in case you didn't know it,You not item not delivered via the US Postal Service can be attached to a mail receptacle.  (Updated this one thanks to Peter - Comment #1.)
  2. If you don't have an IDX because you don't believe they have value, then think again.  There really isn't a day that goes by that my Diverse Solutions IDX doesnt' feed me a lead of some sort
Here's what the U.S. Postmaster has to say:
 

Here's What the US Poster Has to Say 

Attaching Flyers, Posters, etc. to a Mail Box

    • Can a flyer/envelope be put it in someone else's mailbox without being mailed? What if a stamp was placed on it?

      Postage must go through the United States Postal Service and be delivered for it to be valid postage and therefore acceptable in the mail receptacle. A flyer cannot be placed in a mailbox after putting a stamp on it unless the item was actually mailed.   According to Sect. 508.3.1.3 of the Domestic Mail Manual (DMM):

      "No part of a mail receptacle may be used to deliver any matter not bearing postage, including items or matter placed upon, supported by, attached to, hung from, or inserted into a mail receptacle. Any mailable matter not bearing postage and found as described above is subject to the same postage as would be paid if it were carried by mail."

      "Postage" is defined as: Payment for a delivery service that is affixed or imprinted to a mailpiece, usually in the form of a postage stamp, permit imprint, or meter impression.

Notes:

    • If you have a curbside mailbox or a mailbox on the outside of your house, Postal Service regulations govern what can and can not be placed in them. Generally speaking, only mail that has been sent through the USPS may be placed in these types of receptacles. Conversely, USPS regulations do not govern what can be placed in a mail slot on your door. This means that if a local business wants to put a flyer in the mail slot, they can do so.
    • For further questions (or to report occurrences) regarding flyers being placed into your mailbox without first going through the postal system, please refer to the local Post Office
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

That's a red flag for sure Hella.  I remember last year, there was a door hanger on a door near my house for over a month.

Jan 18, 2013 12:54 AM
Karen Rice Madison AL Realtor
Keller Williams Realty Madison - Madison, AL
256-348-1527 Call/Text

I heard of an agent having to pay a heavy fine for putting US flags on mailboxes on July 4th.  It would have been cheaper for her to pay for postage and send a mailing through the USPS. 

I love your http://www.bhamwiire.com/ and glad to hear you're getting good results!

Jan 18, 2013 02:51 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)
Karen that agent paid the price for that mistake didn't they.
Jan 18, 2013 03:26 AM
Kimo Jarrett
Cyber Properties - Huntington Beach, CA
Pro Lifestyle Solutions

So, the flyers in the mail boxes were not yours but the post office representative contacted you instead of the real estate agent's information on the flyer? I'm certain that information was on the flyer, don't you? Just proves how inefficient or incompetent most of our government agencies are doing business.

Regardless, thanks for the lessons on how to avoid trouble with the USPS and delivering flyers to homes and businesses. I'm getting rid of my slot box to my door and my garage at home. 

Jan 18, 2013 04:30 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Kimo unfortunately I don't know info was or was not on the flyer.  I just asked how she got my name and number and she said that she search the property address and it came up on my website www.bhamwiire.com which is not unusual since I pay for my IDX to work and that let's me know that it does.  

Jan 18, 2013 04:41 AM
Rob Arnold
Sand Dollar Realty Group, Inc. - Altamonte Springs, FL
Metro Orlando Full Service - Investor Friendly & F

Don't mess with the post office.  They are an arm of the federal government and can make your life miserable.  Good to know that they found you online though.

Jan 18, 2013 06:09 AM
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

Frequently, I find items in my own mailbox with no postage.  Many people are not aware of this law.  Great post!

Jan 18, 2013 01:55 PM
Wayne Zuhl
Remax First Realty II - Cranford, NJ
The Last Name You'll Ever Need in Real Estate

Good morning Charita - I'm impressed that your IDX gets you a lead nearly every day! I'm checking out your sites now to see how mine need to be improved. Thanks for a provacative post!

Jan 18, 2013 08:31 PM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)
Rob isn't that always the case.
Jan 18, 2013 10:29 PM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)
Sharon some don't know. Others don't care.
Jan 18, 2013 10:30 PM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)
Zuhl's I highly recommend Diverse Sokutions.
Jan 18, 2013 10:32 PM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Didn't know people were still doing that. I've been in trouble before, years ago so I know better. Don't hand things out to commuters at the train station either, that's illegal too. Nice IDX but it loaded very ....... slow.

Jan 18, 2013 11:01 PM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

Yep Lyn, they are still at it.  Thanks for the tip on the slow load.  I'll check it out.

Jan 19, 2013 06:14 AM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Charita,

That agent should get some plastic bags and hang things on people's doors, although that does not really be that effective any longer. Maybe the agent should follow your example.

Jan 19, 2013 12:21 PM
Paddy Deighan MBA JD PhD
http://www.medicalandspaconsulting.com - Vail, CO
Paddy Deighan J.D. Ph.D

yup, most mail offices boxes even state that they are for USPS use only...no one pays attention but that is the law!!

Jan 19, 2013 01:28 PM
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Hi Charita, how can the post office get away with their plastic bag for collecting food?  lol

Jan 19, 2013 10:09 PM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)

That's one option Dorte.

Paddy I think people get away with things for a long time and think no one is looking.

Ruiz/Miller, you know how that goes.......do as I say not do as I do.

Jan 20, 2013 05:42 AM
Thom Abbott
MyMidtownMojo.com |770.713.1505 | Intown Atlanta GA Condo Living - Atlanta, GA
Midtown Atlanta GA Condos For Sale

This is actually kind of sad. For a couple reasons.

Not EVERY business can afford direct mail. I don't care what EDDM costs, everyone cannot afford it. I own another business and the only way we can market it is to put out flyers. I instruct my guys to put them behind the box between the post and the box, but yes, I could be in violation. I've had calls, saying they were the Postmaster General, but the calls came from a blocked number. Several postmen have told me it would NOT be a blocked number. I remember once they said they were going to send me a bill for all the flyers turned in.....I had to laugh as the flyers do not have a mailing address on them...hence it was NOT the Postmaster. 

I've asked several actual mailmen about the flyers and if they would take them off the box, and most have said, "I could care less. I just need to get the mail delivered." As I work to gear up that business, we well again be faced with that challenge of how to grow the business and not go broke with marketing costs. 

So how is the small business to succeed?

Jan 20, 2013 10:17 AM
Charita Cadenhead
eXp Realty - Birmingham, AL
Serving Jefferson and Shelby Counties (Alabama)
Thom all I can say is do what you feel you have to do. If it is a known USPS violation, then I am not going to do it. Plain and simple. I am sure that mail carriers could care less, but more than likely, they wouldn't be the complainants. I understand tight budgets as well and the need to be creative, but nothing is without boundaries.
Jan 20, 2013 11:14 AM
Wayne B. Pruner
Oregon First - Tigard, OR
Tigard Oregon Homes for Sale, Realtor, GRI

I found out the hard way many years ago when I owned restaurants that putting anything (coupons) in a mail box was a no no.

Mar 28, 2013 02:51 PM