I have done a lot of loans over a lot of years.  I pride myself in making the often-complicated loan process one of ease, simplicity and understanding.  I have built my business this way.

However, I have never heard the question I heard today.   At first I was just surprised.  As the day went I was dumbfounded and perplexed.

This really nice lady, Arlene, whom I did a loan for recently, called to ask me a very simple question.  

She bought a new house late last month.   We did the loan application just before the New Year, we locked her at 5.500% for a 30 year fixed with a 2 point buy-down, and we closed escrow last week.  

Most people don't call the week after they close, so I was surprised to hear from her today after the Fed's half point rate cut.

"Aaron, I see that rates have dropped again," Arlene asked.  "Is there any chance the lender will give me the new, lower rate?"   Keep in mind, she closed escrow last week and is now in her new home and she wasn't calling to see if she could refinance this quickly.

I spent the next 20 minutes explaining how rate locks work, how loan docs work, what the close of escrow means, but then I was left in astonishment.  

"But Aaron, the rates went down," Arlene pleaded. "And I just closed last week.  Isn't there some kind of grace period? That's only fair!"

I had to spend another 10 minutes explaining why that wasn't possible.

This is not a dumb woman but it got me thinking "Are the borrowers really that out of touch with what goes on in the loan process?"

Mortgage rates are tied to the bond market.  The bond market trades like the stock market trades.  

Bonds trade up and down all day, every business day, just like stocks do.   This means mortgage interest rates basically do the same.  They move up and down all day.   

Some days they trade with such small variations that rates don't really fluctuate much.   Other days, especially in recent days, they can swing with huge variations. 

Last Wednesday, for example, what was a 5.250% 30 year fixed in the AM, was a 5.625% 30 year fixed by day's end.

So, let's say today at 4:30pm, we locked your rate on a 30 day lock.  This means if rates go up tomorrow, or the next day, or the day after, or any other day for the next 30 days, you will not be penalized.   We won't raise your rate.  You are protected from that by locking.

However, if rates go down tomorrow, or the next day, or the day after, or any other day for the next 30 days, you will not be able to take advantage of that. 

Locking means your rate is locked in from going higher or going lower, unless there is a dramatic change to your loan program, which is highly unlikely.  Or unless you have to extend which is a topic for another time.

Let me give you an example to give you a clearer understanding. 

Let's say you want to buy stock in Microsoft.   You call your stock broker and say, "I want to buy Microsoft.  What is the price for a share today?"  He says "It's $32 per share today."   You say, "Great!  Give me 10 shares!"  He then takes the money out of your account, $320, and buys you the stock.  

You now own Microsoft for $32 per share.

If Microsoft's stock goes down to $9 per share tomorrow, you can't call the broker up and say "cancel that trade, give me my money back and now give it to me at $9 per share."     You have committed at $32.  That is basically the same principle as locking your rate.   You have committed at the interest rate you locked in at.

The only advice I can give you is the advice I received when I bought my first home.   

Don't try and time the market because it rarely works.   If you like Microsoft at $32 a share because you think its going to $50, buy it now, and don't wait for it to drop to $25 because it may not get there and you will have missed out on the gains.  

If you are happy with a 30 year fixed rate at 5.750%, lock it when you can, because if you are waiting for it to go to 5.250% again, it may never happen either.  

Once you lock, if rates go down before you close, don't look back in anger, be happy with what you got.   

Once you lock, we won't come to you if the rates go up, please don't come to us if rates go down.

 

 

 

7 Comments on After Locking, Don't Come to Me When Rates Go Down and I Won't Come to You When They Go Up

JAN
30
2008
130,913 Points 2 Featured Posts Localism Sponsor Outside Blog
That's just what happens. Buyers always want the lower rate.
11:27pm • #1

 

Locking rates are like the best thing for some, and the worst thing for many.  Keep up the good work and the good ones will refer and keep coming back.  You don't need the bad ones, as all they are is bad apples! 

11:30pm • #2
131,642 Points 1 Featured Post Outside Blog

Aaron:

I had to laugh as I read your post. I know it is not funny to you, but I empathise with you. As an agent it always amazes me how buyers and sellers suddenly turn into experts as the process goes along. My years of experience and insights are suddenly trivial compared to what their uncle said or their friends cousin who bought their first home 6 months ago. I am suddenly a greedy saleman who cannot be trusted. Ha.

Sometimes I think, I can make more money buying and selling my own properties and just forget the headache of helping others. But then suddenly a great client comes along who is greatful and willing to learn and suddenly I am excited again.

11:54pm • #3
JAN
31
2008

At risk of sounding like I am shooting the messenger, I would like to take this opportunity to shoot the messenger. The media, CNBC, Bloomberg and now the Fox Business Channel do a lousy job of reporting. They talk about fed rate cuts, the fed cut rates, then you get the local media pretending they are big time media and report the fed cut the rates and then don't take 1 minute, just one is all is needed to briefly explain the statement.

Even with all the information out there and the level of sophistication our borrowers have today I still get the crossed eyes when I say this does not impact the long term rates (necessarily) but other factors can and today telling a client rates are getting worse they were simply taken back and couldn't believe what they were hearing BECAUSE the FED CUT RATES BY A HALF!

NEW RULE.....(Since Barney Frank is sooo interested in regulating our industry how about this Barney.....)

If/when the Fed, any employees of the government, any media outlets including cable access talk about the FED RATE CUTS, they must explain what the hell it means so the consumer understands the information.

It would also reduce emissions produced from all the same conversations explaining why film at eleven is wrong ...environmentalism if you will.

Thank you I am better now.

 Oh yea and to respond to your comment about your client who wishes for a "do over" I can only guess she is related to the woman suing the Realtor in CA because she purchased a home that cost more than a home down the street that had sold 6 months prior. 

My "NEW RULE" could have saved you from this conversation.....or not.

 

 

 

12:14am • #4
1 Featured Post

Kirk, don't you think that expecting accuracy in the media is a bit much?  Suze Orman was on her show AGAIN explaining that ARMS adjust with the prime rate...not once, but now she has done it again.  I have resiged myself to spreading reality, one client at a time.

I like the rule, don't get me wrong, I just don't think the IQ's of most media folk will be able to handle it.

9:36am • #5

It is funny you bring up ol' Suze.....a couple years ago or so (I don't remember) she was a guest on a local radio show and talking about PMI. A mortgage professional called in to correct her or clarify a statement she made about monthly MI premium -Suze said unless you put 20% down it is a necessary evil unless you do the blended loan blah blah blah....the professional pointed to the LPMI loan and ol' Suze was adamant about her position and the LPMI loan did not exist....and the professional pointed her to call any national lender.

My point is 2/3rds of my conversation is to explain why what they hear may be incorrect or partially correct and that goes with the territory but as we battle the "stupid" that falls out of the mouths of some (The Today show this morning a Realtor went on to say going to a bank was the best place to get a loan) we must forge ahead for truth, justice and the pursuit of happiness! (OK maybe a little over the top).

12:14pm • #6
MAR
01
2008
110,235 Points 26 Featured Posts Localism Sponsor Outside Blog
LOL Aaron, ya know we always want what we can't have or feel like we are missing out. I have often wondered how dicey that part of the client/lender relationship can be lol.  You know it's like the buyers who worry if they write an offer there will be a better home and they will miss out. At some point ya just gotta get on the horse and ride~
11:53pm • #7

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Aaron Gordon, Home Loan Consultant, Las Vegas, NV

Las Vegas, NV

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