On Monday during the inauguration festivities I tried to access my facebook account from my I-phone and it told me I needed to log in again. I assumed something was going on with the app so I waited until I got home and tried to log on from my home computer. That didn't work either and then I got a message saying that facebook will contact me "shortly". Clearly their definition of shortly and my definition of shortly are not the same!
The following day I received a message from facebook saying that for me to be able to access my account I would need to verify my identity by uploading a government ID showing my name and birth date. At first I was nervous but I did it anyway. That was Tuesday morning and I have heard nothing else from facebook. If I try to log-in to my account I get sent to the page telling me I need to verify my identity. I've tried doing it again, still nothing.
In the meantime, I am amazed at how disconnected I feel from everything simply because I can't log into my facebook account.
I missed everyone's reaction to the inauguration, don't know what people thought of Mrs. Obama's dress or bangs. I have no idea what my friends ate for lunch! Last night, my kids were going to a ball at school and I couldn't get the affirmation I needed that they were gorgeous!
(The ones on the ends are mine)
All these inane details that don't really matter have become such an integral part of how we connect socially that I feel so "out of the loop" because I can't participate.
I am also unbelievably disgusted at the way facebook treats its users. I realize we don't pay for membership, however, the power of the membership is what has made Facebook founders billionaires. Therefore, I would think they would have less disdain for the membership.
There is no way to contact anyone at facebook. I've tried sending an email but only get automated responses. There are no phone numbers anywhere. All I keep getting is that I will be contacted "shortly". In no world does 4 days count as SHORTLY!!!!!
This apparently happens relatively often. I read one person saying that it took her over a month to get a response from facebook and regain access to her account. That is unacceptable!
In addition to my personal profile I cannot access my business page or my charity page. Luckily I had added my husband as an admin to those pages so if I do have to start over at least I can get back to posting on those pages. My personal profile is still visible so people could be contacting me and would think I was just not responding. For so many, this could be costing us business. Even my instagram page isn't working properly because it keeps wanting me to sync with facebook which takes me right back to the same page saying they will contact me shortly.
Facebook should have some respect for that - especially since they have spent so much time to make their product omnipresent.
Fingers crossed that I get parole soon! It's no fun being in Facebook jail - especially when I don't even know what my crime was.
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