OfficeMax of Winchester, VA Takes Great Care of Their Customers

The Winchester, VA OfficeMax store provides top quality office products and exceptional service for area customers.  I do appreciate businesses that deliver more than they promise and also stand behind their products and services.  OfficeMax has become my primary office supply store for that very reason.

On a recent purchase, a product did not work as expected.  When I took it back to replace it, the OfficeMax associate realized that I did not have the right item for the application.  The item was fine, but the operator needed a little fine tuning.  That was a great opportunity for him to role his eyes and then point me in the right direction for the proper item.  Did he?  Not at all.  He was very gracious and accommodating, and even though I felt a like a total goober, I left the store knowing I had been treated like a valued customer.

That was my first experience this year with OfficeMax.  A second one related to another item that was not performing correctly.  This time, it was the item.  With 100s of items and manufactures represented in the store, there will be times when a manufacturer has made a defective item.  It's in those times that you want an OfficeMax quality relationship to make sure you get what you pay for.

On this occasion, we had a more challenging need.  It took assistant manager, Karri Colvin, to assist us through the process.  Karri listened to our dilemma, determined what it would take to help us and then she took care of everything.  We left the store happy and thankful that we had found a store that would always make sure we had our needs met. 

OfficeMax of Winchester, VA has provided printing services for my real estate business for years. The printing crew has been just as accommodating as the sales floor staff.  I've taken files in on thumb drives, sandisks, CDs and I have even emailed them in.  No problem.  Every time, the printing department staff has filled my order with enthusiasm and accuracy.  They have offered suggestions for a better outcome, and I have been grateful for their input.  

They also provide our office computers,  brief cases, telephones, office furniture, shipping supplies, printers, printing supplies, software, tablet accessories, miscellaneous office supplies, tax forms and today they even provided a chap-stick.  They have a broad array of products and services for businesses both large and small.  Best of all, they take care of their customers in a way that keeps them coming back. 

If you have office product needs, drop by the Winchester, VA OfficeMax at 2188 South Pleasant Valley Road, or give Karri a call at 540-723-6617.  She'll be glad to help you meet your office needs. Thanks, Karri!  We do appreciate your above and beyond service.

OfficeMax of Winchester, VA Takes Great Care of Their Customers